The condo was as advertised, however, the pool/ hot tub, game room and theater were closed. Although this is not the host's issues / something she can control, it was frustrating that this was not communicated prior as we found out from the front desk there were memos sent a week prior. The host did offer to compensate us to go to the rec centre and did end up reimbursing us a very small amount for the stay. Overall if the amenities were back up and running, my family and I would stay there again. However for the price without the amenities, we could have saved at least more so staying elsewhere.
The check in process was a bit fluttering as the code provided for both the underground and Condo was incorrect. However the host responded very quickly! She is very attentive and communicates effectively! Everything within the condo was great. The bed and pillows were comfy. The place itself was very clean and there was extra bedding and towels.
Overall pleasant experience. Clean space. Host was responsive. Underground parking was nice. Cafe in building was great. Would recommend adjusting price if amenities are not working and providing some basics in the condo (coffee, tin foil, salt/ pepper etc )