reviews for: listing #15521 - Orlando, Florida House rental

Gorgeous Poolside Living Area
  • bedrooms  5
  • pool  yes
  • type  House
  • baths  4
  • hot tub  yes
  • community  Indian Creek
  • sleeps  12
  • pets allowed  no
  • rates (USD) $370 - $490 /nt
    $2,590 - $3,430 /wk

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Comments from Owner Guestbook

Review submitted: December 6, 2007   Date of arrival: December 1, 2007

What a fantastic 3 weeks we had in the villa. We have all been to Florida a few times and can honestly say this is the best we have ever stayed in. The place felt like home from home, thank you Ken and Sarah for making it perfect for us. Your villa is fabulous and I hope you don't mind but we have already given your website to a number of people. No criticisms at all, you have thought of everything to make any one's holiday perfect.
The MacGregor's, The McGuiness's & The Warks from Bonnie Scotland xxx

Our stay at Serendipity Villa has been just perfect. From our first email all the way through you have been prompt, pleasant and totally accommodating. I truly felt I was coming to meet a new friend. Your home is gorgeous, and I marvel at your thoughtfulness with all the details that made our stay so wonderful. I hope someday we can meet again.
Barbara McShane, Yulee, Florida and the rest of the family from all over the USA.

Helpful votes: 23 / 27

 

Great house close to Disney World

Review submitted: August 3, 2014   Date of arrival: April 26, 2014

We really enjoyed our week at Serendipity. I took my family down to Orlando with my brother and his family. There were 10 of us in total and the house was prefect for our group. The kids had a blast in the pool and the game room, and the living room was ideal for a large group to relax and unwind after a long day at the parks. We have been to Disney World several times but this was the first time staying at a house. It was much different from staying in one of the Disney hotels. It really felt like a home away from home. The pool area had lots of chairs, a grill and a security fence. The house was nicely decorated. The kitchen was fully functional as was the washer and dryer which came in handy.

I was a little nervous handing over three grand to pay of the house, but Sarah really set my mind at ease. She sent me the address to the house so I could take a look on Google Earth. She sent me the link to her renters license which showed that there were no complaints logged against her. She also helped me make arrangements to have gift baskets ready at the house when the kids arrived. She went out of her way to make sure that my vacation was carefree.

I had paid for the heated pool, which was great when we arrived. I'm not sure what happened but at some point between the start of the week and the end of the week, the heat either stopped working or was somehow turned off. At first I talked myself into thinking that the temperature just seemed different, but by the end of the week it was clear that it was no longer working. I talked to Sarah and she was surprised by the development but was willing to work with me and we came up with a solution that worked for both of us.

My only real complaint would be the that we encountered a few palmetto bugs in the house. These were big and scary. I contacted Sarah and she explained to me that palmetto bugs are common in Florida and also told me that they regularly treat the house to deal with them and in fact the house had been treated before we arrived. She went on to explain that we should start to see them die or find them dead as the result of the treatment. This is exactly what we saw. The bugs we found going forward were either dead or dying. Just to be clear, it's not like the house was infested, but we did encounter five or six of them during the week.

Despite the bugs, we still had a great time and enjoyed the house. Sarah was great through the entire process. I would rent Serendipity again.

Owners response: Thank so much for taking the time to do such a great review and we're thrilled you all had such a great time. It was a pleasure to help out with the gift baskets for the kids.

We do understand how daunting it can be dealing with complete strangers over the internet so we do all we can to ease any concerns and I am pleased to hear we managed to do that for you. The planning of a vacation is meant to be fun and exciting, not full of worry or stress!

Palmetto bugs are part of Florida's tropical climate and unfortunately are quite common. We have a constant pest control service that usually keeps all bugs well away. However, the guests prior to you had reported seeing 3 inside the house during their stay, so between them checking out in the morning and you checking in that afternoon, we had pest control come in and lay additional bait traps behind all the electrical outlets in every room. The ones you saw were the ones dying off that had somehow got through the barriers. I have a phobia about these bugs myself, so I know how awful it can be to run into one. Thankfully we are pleased to report we haven't had a single sighting since, but our pest control now provide a same day call out service if any are ever sighted.

It's a real shame you didn't let us know the pool had started to cool down over the days after your arrival. You mentioned at the end of your stay the temperatures were showing 81 degrees, but we heat the pool to 88/89 degrees, so it seems the temperatures had been lowered.
The controls are not locked away from guests and instructions are in the book in the house, it's just an up or down control button, so it would have been very easy for you to raise the temperatures had you known. Our manager could also have come over straight away and done it for you if you didn't feel comfortable changing the controls yourself. You know for next time to call us straight away if you have any issues with it.
However, as we discussed, we were happy to refund you in full or carry it over to your next stay.

We look forward to welcoming you back soon for a bug free stay with a toasty warm pool!
Thanks again for being great guests.

Helpful votes: 2 / 2

 

Amazing April Vacation Getaway!

Review submitted: July 27, 2014   Date of arrival: April 19, 2014

We loved the 3 Kings! The various amenities, the pool, proximity to the parks and our overall experience. After a tough winter in New England, the 3 Kings was a welcome retreat for April vacation.The layout of the home was well suited for the kids and the playroom was an additional hit! In total we had 2 adults, 2 teens, and 3 kids ages 8-10 years of age. Every single person had a fabulous time and loved the home. The location of the home was so convenient to the parks, shops, restaurants, and activities. I would highly recommend over staying at a park hotel for any family that wants the conveniences of home away from home. The property was modern, clean and well organized. The owners, Sarah and Ken, made the entire process super simple. We will happily repeat the visit to the 3 Kings should our travels take us back to Disney.

Owners response: Thank you for your kind words, it was a pleasure having you stay with us and I'm pleased we could give you some warmth away from that brutal winter you had up there!
We would love to welcome you back someday so we look forward to hearing from you. Thanks again, Sarah & Ken

Helpful votes: 0 / 0

 

Our Disney dream vacation

Review submitted: July 14, 2014   Date of arrival: June 6, 2014

Dear Sarah and Ken,

Finally finding time to comment on our Orlando vacation and stay at Serendipity.

First off, Rick and I had no problems finding the house from the airport. Only snag was not having coins for the tolls getting there!! We were able to pick up a few at the first stops, thankfully so, because there are no attendants at the final exit. When we got to the last one, there were two cars stopped in front of us in a panic because they had no change. Luckily, we had gathered enough along the way for all of us to pay the final 75 cent toll. So, my only suggestion would be to add a note about having quarters available for the tolls.

We were the first to arrive (Our group consisted of 5 adults and 2 kids) and were thrilled with the place the moment we opened the door! Everything was perfect. Better than we had hoped! Our son and daughter-in-law were not arriving until very late that evening so we had the place to ourselves for a bit! Got settled into the master bedroom, had dinner out and hit the pool, enjoying our last quiet moments alone. Our family from Sweden were the final quests to arrive the following evening. The kids loved the theme bedrooms but only ended up sleeping in them the first night. The youngest wasn't quite ready for a bed (he fell out halfway through the night) and his older sister didn't want to sleep alone. They were happy to play in them during the day and sleep with Mama at night. That worked. All the rooms were wonderful! Comfortable, quiet and private.

We spent time at both Disney and Universal Studios. Your short-cut directions were great!! We also enjoyed the game room at the house, the pool and a few movies as well. No one ever had a moment to be bored! The information and tips you provided covered everything.

We were cautious at the four-way stop, as directed, and had to laugh when we actually saw a police car waiting to catch offenders!!

The only negative thing was the weather. Nothing you could help us with. It rained every day we were at a park, no matter the time we chose. Just couldn't avoid it! So there were a few rides and events that we never got to enjoy. But we all had a fabulous time just the same!

Thanks for making our Disney vacation such a hit!!
Sincerely, Júde and Rick Barstow

Owners response: Thank you so much for your lovely words, we are thrilled to hear you had such a great vacation and we hope you made some magical memories. As you come from different corners of the world, it must be wonderful when you all manage to get together.
We do actually mention the last toll in unmanned and coins are needed in the arrival information we send to guests. However, it's contained in the driving directions and of course some guests may miss that if they use a GPS, so thanks for the suggestion, I will make a note to mention it in a couple of different places in the arrival information.
What a shame your youngest wasn't quite ready for a bigger bed, at least he enjoyed the bedroom as a playroom! Did you try the bed rails at all? There are bed rails in the closet that can be easily slipped onto the beds to stop the little ones falling out.
I am sorry for the rain, I did put in a request for constant sunshine but the powers that be must have missed that one :)
Thanks once again for taking the time to share your thoughts, we look forward to welcoming you again someday soon.
Sarah & Ken

Helpful votes: 0 / 0

 

Serendipity

Review submitted: June 7, 2014   Date of arrival: May 24, 2014

Our family ( 7 adults, 3 children) stayed at Serendipity the last week of May. Walking into the house, all we could say was “WOW”. The house is better than the pictures! The house was very roomy, nice comfortable furniture, Disney decorations everywhere, well equipped kitchen, and inviting bedrooms. We were very impressed by the care Sarah and Ken gave to equipping the house so that renters can start enjoying their vacation right away. They also made sure the needs of parents were met and that the house was fun for younger children. It has a high chair, several strollers, crib, pack n play, a booster car seat, puzzles and games, life jackets (yeah) and the security fence around the pool. I was concerned about the water temperature in the pool but it was a nonissue. Going to Disney was a snap. We went early, came home around 1:00 to nap and swim, then went back. We also followed the advice of a previous renter and set aside several days to just stay around the house swimming, watching movies (there was a great selection provided), playing pool and relaxing in the hot tub. Loved the privacy fence around the pool. We would not hesitate recommending Serendipity to anyone heading to Orlando and look forward to staying there again in about 2 years. Thank you Sarah and Ken.

Recommended for: age 55+, families with young children, families with teenagers

Owners response: Thank you for taking the time to review our home and for letting us know you had such a great stay.
We are pleased to hear you managed to put a few days aside to just chill out and relax, a vacation here can be exhausting, so it's a great idea to spend a few days just relaxing.
It's good to know you were able to make use of all the children's equipment and the DVDs, we try to provide as much as we can think of, so we love hearing when guests can make use of things.
Thank you for any recommendations to friends and family, we would love to welcome them and we look forward to welcoming you back for your next visit. Sarah & Ken

Helpful votes: 1 / 1

 

Awesome vacation home!!

Review submitted: June 4, 2014   Date of arrival: February 1, 2014

On our family vacation we had 4 adults and 3 children staying at the house, at no time did it ever feel cramped, there was more than enough room for everyone. We cooked a lot of our meals in the well equipped kitchen and made use of the BBQ. The pool was nice to swim in and the kids loved it, as well it is nice and private. Close to parks, stores, and restaurants. No complaints, would definitely stay again!! Highly recommended!

Owners response: Thanks so much for your review, very much appreciated and it's great to hear you had such a good time.
We're pleased to hear you enjoyed the BBQ, nothing quite beats eating outside in the warmth of Florida! Perfect!
We hope we can say hello again soon.
Thank you, Sarah & Ken

Helpful votes: 0 / 0

 

Our Comfort was #1 to the Owners

Review submitted: June 4, 2014   Date of arrival: January 10, 2014

Our family of 12 stayed from January 10-22 at Serendipity and were extremely pleased with the house itself and it's attentive owners, Sarah and Ken. When we were there the temperatures dipped down to the low 30's at night and was cool during the day as well. The heat in the house wasn't coming on automatically as it should have, so I called Ken and Sarah one night at about 10:00. Ken came right over within 10 minutes and figured out that it was indeed broken and needed a qualified repairman to look at it. In the meantime, Ken and Sarah offered to go to Walmart (at 10:30pm!) and buy space heaters and/or electric blankets for us. They were so concerned about our comfort that it was hard to convince them that we would be fine for one night without heat! There was one electric blanket already there, which my niece who was sleeping in the game room (converted garage) used since it was the coolest room. The furnace was repaired first thing the next morning after we had already left and we were cozy for the rest of our stay.
The pool was heated and felt really good even with the air cool. Once we discovered the pool cover and started using it overnight it did help keep the water warmer. I thought the hot tub could've been a little hotter, but we still enjoyed it.
I wondered if we might feel crowded with 12 of us, but we never did. This home is filled with seating areas and places to get away by yourself if desired, and also places to all gather at once. We felt very relaxed and enjoyed reconnecting with family we hadn't seen in over 5 years. The outdoor seating area by the pool was a comfortable place to catch-up over coffee while the kids swam (sometimes all day!).
We did use the "shortcut" to get to the parks which is detailed in the packet of information at the house. It was worth it to avoid traffic, which was considerable.
We have rented several houses in Orlando, but this is the first time we had a completely easy, "glitch-free" experience. Thank you Ken and Sarah!

Owners response: Thanks so much for your kind words and for such a great review.
We were sorry the heat had packed up, there's nothing worse than being cold and it doesn't happen often in Florida!
It's good to hear your large group didn't feel cramped, the open plan living space was one of the things we loved about the house when we were looking to buy.
We are thrilled you enjoyed your "glitch free" stay with us so much and we look forward to your next visit.
Thanks again, Ken & Sarah

Helpful votes: 0 / 0

 

Outstanding

Review submitted: January 8, 2014   Date of arrival: November 15, 2013

superior accommodations. When we opened the door to walk inside for the first time we were greeted by Disney characters throughout the home. No doubt we came for the "Disney" experience. The kitchen was fully stocked with every item we needed and then some. Maid service was offered as an option mid week which we did and was wonderful. The furniture is in excellent condition. The pool is screened in so no bugs and the garage has been turned into a full blown game room with a pool table, air hockey, video games and a foosball table. The boys lived in the room as did the adults. Plus, a portable A/C unit is in this room to keep us cool. If repairs are needed, someone is just a call away and minutes before arrival. Communication with the owners at the onset was fabulous and the home was exactly as described, actually better in person.
Our group all discussed that we would rent the same house again. Our stay was enhanced by the home we stayed with all of the amnesties possible. thank you.

Recommended for: adventure seekers, age 55+, families with young children, families with teenagers, girls getaway, sight seeing

Owners response: Thanks so much for your lovely review, we are thrilled you had such a wonderful time and it was a pleasure having you stay with us. It's great to hear we helped enhance your vacation with our home and service, that's our number one priority!
We have an excellent team working alongside us, they know the last thing our guests need to deal with on vacation is minor repairs, so they are super quick to respond whenever anything needs doing. It's great to hear they responded to you with their usual speed.
We would love to welcome you back any time at all, so we hope we can say hello again soon! Thanks, Sarah & Ken

Helpful votes: 5 / 6

 

Fantastic Home for the Family

Review submitted: December 31, 2013   Date of arrival: September 22, 2013

The entire family enjoyed our stay at this beautiful user-friendly home. Sarah & Ken were fantastic hosts answering all our questions before our arrival and accommodating our every need. From the pool to the hot tub to the game room to the choice of movies the entire family (ranging in ages from 7 - 47) had what to do. The beds were comfortable, the huge couch in the living room very cozy, and the outdoor furniture with the TV on poolside was great. Another great feature was the fence around the backyard giving us the privacy we wanted. I highly recommend this and look forward to our next visit. Daniella

Recommended for: families with young children, families with teenagers

Owners response: Thanks so much for taking the time to review our home, it's lovely to hear you liked so many of the features. It's great also to hear you liked the poolside living area and outdoor TV, we thought that would be a great addition for our guests to enjoy.
We'd love to welcome you back anytime, thanks again, Sarah & Ken

Helpful votes: 3 / 5

 

Serendipity @ Indian Creek

Review submitted: December 31, 2013   Date of arrival: February 1, 2013

Serendipity is a beautiful home in a nice sub division that was exactly as advertised. It completely lived up to our hopes & expectations.

Booking a property unseen, except for the web site information, can be a fearful proposition. Serendipity eliminated those fears immediately upon our entering. The owners were excellent to deal with and very helpful.

The location is perfect for going to Disney World. About 15 minutes driving time, at worst. The short route to Disney takes you past all the many restaurants in the area.

If we travel to Disney in the future I will be very disappointed if Serendipity is unavailable.

Recommended for: age 55+, families with young children, people with disabilities, families with teenagers

Owners response: Thank you for taking the time to review our home and I am pleased to hear we lived up to your expectations. We realize it can be a very daunting prospect for guests to deal with complete strangers over the internet, so I hope we managed to put some of your worries at rest. We would love to welcome you back anytime, so we look forward to saying hello again someday. Thanks once again, Sarah & Ken.

Helpful votes: 2 / 4

 

Without question- best vacation home ever!

Review submitted: December 30, 2013   Date of arrival: December 21, 2013

I have a medically fragile daughter with a rare blood disorder who has severe allergic reactions to most foods, chemicals, pollen, etc. and I merely asked Sarah and Ken to avoid spraying air fresheners and furniture polish prior to our arrival. I was in for a big surprise by their actions after learning of the rare disease. They went out of their way to purchase the exact allergy-friendly cleaning products and laundry detergent we use at home and removed all scented decorative items from the home. They also changed their carpet and upholstery steam cleaning schedule around our visit to ensure there would be no chemicals lingering while we were there. I was shocked by the kindness by these two strangers! We have not had a family vacation in the past several years that did not involve severe reactions and ER visits due to allergens in hotel rooms and rental homes. Our stay in this home changed all of that! We had no big emergencies during this vacation at all, and took our daughter back to the safe haven at Serendipity after a seizure at Animal Kingdom on Christmas Day. Surprisingly, she recovered there without further incident. Ken and Sarah left wrapped gifts for our family under the Christmas Tree as well as plenty of snacks and goodies in the kitchen. Everything was perfect for our vacation. The kids loved the game room and the heated pool and we had a lot of fun with crazy Elf on the Shelf antics in the game room. I only wish we'd had more down time from the parks to enjoy the home.

Our stay was exceptional, and I can't thank Ken and Sarah enough for going so far out of their way to provide a safe environment for our daughter. We will definitely be back!

Recommended for: adventure seekers, age 55+, families with young children, people with disabilities, families with teenagers, girls getaway, sight seeing

Owners response: Thank you for taking the time to write such a lovely review about your stay with us. It was a huge learning curve for us to discover just what your daughter and family have to go through on a daily basis, so I am thrilled we managed to provide a safe environment for you all to relax in. Thanks so much for helping to educate us on what we can do to help guests with severe allergies.
It goes without saying we'd love to welcome you back any time at all.

Helpful votes: 9 / 10

 

Love at first sight

Review submitted: December 27, 2013   Date of arrival: September 8, 2013

When we saw this house there was no need to look at another house. It had everything we needed and wanted to accommodate our family vacation. More than enough space for our party of 9. I definitely recommend staying full 7 days to make best use of property. We absolutely loved it and when we showed our friends pictures they couldn't believe that was one house with all those available features. My only two complaints would be the hot tub was a little snug but the pool had heat which made up for the hot tub especially for early morning and late night swims. And not enough lighting around grill after it gets dark. But its still gets 5 stars from me. Management team was very helpful. Location was perfect close to every possible attraction, restuarant, gift shop and miniture golf. My advice is "Don't knock it until you try it!"

Recommended for: adventure seekers, families with young children, girls getaway, sight seeing, romantic getaway

Owners response: Thanks very much for taking the time to review your stay with us, it was a pleasure having you as our guests. Thanks also for the suggestion of lighting above the BBQ. It is something we had thought about, but we were a little concerned about lights attracting bugs around the poor chef :)
We are currently looking into extending the screened cage to cover the grill area, so that would eliminate any bug issues and enable us to install lighting. A great idea, thanks!
We hope we can welcome you back someday. Thank you, Sarah & Ken

Helpful votes: 1 / 2

 

See Disney in Luxury without the Price

Review submitted: December 26, 2013   Date of arrival: November 23, 2013

From the booking process to check out, it was definitely one the best vacation experiences we've had. The owners were extremely nice, responsive, and accommodating. The location was ideal. All four parks were less than 10 minutes away. Disney is the first exit off the highway. Most of the drive time was spent on Disney's property. The home itself matches the pictures. It was designed for families. There were 8 of us...4 adults and 4 kids. The kids loved the theme rooms. The adults loved the master bedrooms. Everyone loved the game room and the swimming pool. Between video games, movies, pool, swimming, and air hockey, no one was ever bored. The only thing I would've done differently is spend at least one full day at the house, as opposed to going to 6 parks. When we researched the cost of staying at Disney versus staying at a house, we would have spent twice as much at Disney for a cramped hotel room for 4. The only thing we sacrificed was the Disney bracelet that allowed people to buy fast passes on it. And yet, we still made it to every ride...twice for our favorites. I would absolutely stay at this house again.

Recommended for: adventure seekers, age 55+, families with young children, people with disabilities, families with teenagers, girls getaway, sight seeing

Owners response: Thanks very much for your lovely review, it was a pleasure having you as our guests. We hope to see you back again some day, you are more than welcome any time. Thanks! Sarah & Ken

Helpful votes: 2 / 3

 

Everything was as it was said to be

Review submitted: July 31, 2013   Date of arrival: July 20, 2013

First time I have rented through an online service and was very nervous about it at first but the owner's did everything they said they would. Walked my group through the entire process from beginning to the end. The house was just as it appeared. We went with 2 other families for a total of 9 people with 3 kids. We actually had to look for people at times as the kids would disappear in the game room giving us a nice rest. The house was clean when we arrived and was stocked with some basic items that helped us as we arrived. The screened in pool area would transform at night giving us a great place to soak our feet and have a drink after a long day at the parks. The neighborhood around the house was very quiet as well and close to Disney and we had the added benefit of using the short cut given to us at the house saving us time getting into the parks by avoiding all major roads and getting onto Disney property with virtually no traffic. I would definitly rent from the owner's again with no hesitation.

Recommended for: families with young children, families with teenagers

Owners response: Thanks for your very kind comments and we are pleased to hear you made use of the shortcut, it can save lots of time in traffic! It's also nice to know you enjoyed the pool area in the evenings too, we have only just refurbished that area and we wanted to create somewhere everyone could kick back and relax after a hard day having fun at the parks!
Thanks for being such lovely guests to deal with, it would be our pleasure to welcome you back anytime at all.
Thanks again, Sarah & Ken

Helpful votes: 2 / 3

 

Best Family Vacation Home

Review submitted: July 23, 2013   Date of arrival: June 22, 2013

We had a great time at Saran and Ken's home. They were great and called to make sure we had everything we needed. When they called we told them the blender was broken. They brought a new one in less than an hour. The home was very clean and had everything we needed. The amenities were better than we have ever had. The pool was really nice and very clean. We especially enjoyed having plenty of room in the living room for our entire family to sit. We will definitely go back the next time we go to Disney.

Recommended for: families with young children, families with teenagers, girls getaway

Owners response: Thanks very much for your review of our home, we do appreciate you taking the time and it's great to hear you all enjoyed your stay. I love the new Ninja Pro Blender we put in and I now have one at home too!
We shall be here anytime you come back to Orlando, so we hope we can say hello once again. Thanks again, Sarah & Ken

Helpful votes: 3 / 4

 

Disney Vacation

Review submitted: July 22, 2013   Date of arrival: June 8, 2013

My wife Fran and I wanted to single family home for your Disney trip and Sarah and Ken's home was perfect! We loved it that all the rooms were on one floor - loved it that the two suites had doors leading from the bath rooms to the pool area so the kids didn't have to run through the house to use a bathroom - all the movies, games and music available was super and we loved it that all 10 of us could site in the family room together and also dine at one table! The kids both young and old loved the pool and I think they spent most of the day swimming! Sarah and Ken are wonderful hosts who are only a phone call away if anything is needed - Sarah even sent our 2 year old grandson the stuffed animal he fell in love with and had to leave behind - He how keeps it close to him all the time! -- What else can you say = this was the best house we have every rented for a vacation and we are recommending it to all our friends who are thinking of going to Disney!

Recommended for: families with young children, families with teenagers

Owners response: Thank you for your lovely review of our home and we are pleased to hear you enjoyed all the features. It was a pleasure to have you as our guests and I am sure 'Sharkey' will be much happier in his new home with your Grandson
We would love to welcome you back anytime, thank you once again, Sarah & Ken

Helpful votes: 2 / 2

 

Fantastic home and owners

Review submitted: July 22, 2013   Date of arrival: June 8, 2013

My wife Fran and I wanted to single family home for your Disney trip and Sarah and Ken's home was perfect! We loved it that all the rooms were on one floor - loved it that the two suites had doors leading from the bath rooms to the pool area so the kids didn't have to run through the house to use a bathroom - all the movies, games and music available was super and we loved it that all 10 of us could site in the family room together and also dine at one table! The kids both young and old loved the pool and I think they spent most of the day swimming! Sarah and Ken are wonderful hosts who are only a phone call away if anything is needed - Sarah even sent our 2 year old grandson the stuffed animal he fell in love with and had to leave behind - He how keeps it close to him all the time! -- What else can you say = this was the best house we have every rented for a vacation and we are recommending it to all our friends who are thinking of going to Disney!

Recommended for: families with young children, families with teenagers

Owners response: Thank you for your lovely review of our home and we are pleased to hear you enjoyed all the features. It was a pleasure to have you as our guests and I am sure 'Sharkey' will be much happier in his new home with your Grandson
We would love to welcome you back anytime, thank you once again, Sarah & Ken

Helpful votes: 2 / 2

 

Serendipity

Review submitted: July 22, 2013   Date of arrival: March 23, 2013

Our family of 10 vacationed at Serendipity for a week during spring break. The house accommodated us well and the location ideal if you are visiting the various theme parks. It was great to come back to Serendipity after spending a day in the crowded theme parks. The children had a pool to themselves and it was easy to keep track of them. The adults could lounge and the best part no one had to sit in a hotel room when the children went to bed. We had a couple minor issues with the house but Sarah and Ken took care of the issue right away. They made sure we had a good stay.

Owners response: Thank you very much for taking the time to write about your stay in our home, we are pleased to hear you had a great time and we hope we can welcome you back someday soon.
Thanks again, Sarah & Ken

Helpful votes: 2 / 2

 

Serendipity @ Indian Creek

Review submitted: July 19, 2013   Date of arrival: January 13, 2013

Staying at Serendipity for our annual trip to Disney World with our 10 family members was splendid. With ages spanning from 2 to 60 the location and home was perfect. The house was just as described and was spotless. The welcoming basket was perfect after a long day of travel. Every question prior to arrival had been answered and the detailed information provided in the home ie. local delivery for dinner and directions to the park were a delightful help. If you are wise enough to try this way of vacationing in Orlando you are going to be really spoiled. Just one hint Use the GPS provided and there will absolutely be no wrong turns in your local travels.

Recommended for: age 55+, families with young children, families with teenagers, sight seeing

Owners response: Thank you so much for taking the time to review your stay in our home. It was a pleasure having you as our guests and we would love to be able to welcome you back one day.
Thanks once again, Sarah & Ken

Helpful votes: 2 / 2

 

Our Disney Vacation

Review submitted: April 8, 2013   Date of arrival: March 30, 2013

I can't begin to tell you how wonderful it was to deal with such two wonderful people, Ken and Sarah. Where can you go on vacation and have an Easter egg hunt and chocolate bunnies setup for the kids for Easter. They just go out of there way to make sure your vacation is the greatest.
Now to the house,when we arrived everything was just perfect, we had 7 adults and 3 children and we did not get in one anothers way during the whole week. The house has everything you could ever need, they haven't forgotten one thing. The whole family enjoyed the heated pool, the great game room and the huge living room where we could all gather and all fit. The hot tub was wonderful after a day at the parks, which were so close to the house. The location is perfect, to parks, restaurants and to the town Celebration which is really great to walk around.
I can't thank them enough for making our vacation such a wonderful one. My grandchildren keep saying they want to go back to their Florida home. When we do go back to disney we will be back at Sarah and Kens home.
This house is a must for people with a family, it's home away from home and they make you feel that way. It was really great that we were able to meet them during our stay.

Thank you again!!!

P.S The house was everything that you see in the listing and more!!!

Recommended for: families with young children, families with teenagers, romantic getaway

Owners response: Thank you for your lovely words and we were thrilled to hear the kids enjoyed their Easter egg hunt and chocolate bunnies! You were wonderful guests to have in our home and it has been a pleasure corresponding with you for all these months. It was great to finally meet you and your family.
Your Florida Home will always be here waiting for your return, so we look forward to welcoming you back soon.
Thanks once again, Sarah & Ken

Helpful votes: 4 / 4

 

heighly recommend it to all

Review submitted: February 13, 2013   Date of arrival: February 8, 2013

What a treat to stay at this house. The owners were wonderful to deal with. We were at the end of our vacation in Sarasota and found ourselves stuck for few extra days due to snow storm back home and all our flights were canceled. So we decide to find a place in Orlando area to see the sights with our 3 year old daughter. When given lemons make lemonade they say. So we searched for a house to stay last minute. Found this ad and looked pretty good so we booked it. Unfortunately the house was not available for one day so the owner rented us another house few miles away until we can get into this house. The first house was really comfortable. Nice gated neighborhood. Great place to relax. After one day there we checked in to this house. Wow. The house was so well kept and nicely designed and decorated. Fully stocked kitchen, big living room, clean and big bedrooms, kids rooms and the best room my daughter and I liked the most was the FUN room. Pool table, air hockey, two video game consoles, supper size TVs, heated swimming pool, hot tub, literally hundreds of dvd, books, kids toys…… the last day we were at this house we decide to stay in instead of going to Disney. Everything you need was there so why leave the house. We must have swam for hours all hours of the day. This house is so close to Disney, children’s zoo and all types of restaurants and attractions. Outside of NYC I never saw so many restaurant in one row. We went to two restaurants when we were there Mexican and Arabic. Amazing authentic food. We eat out too much back home so we pretty familiar with ethnic food and these restaurants pretty much put them the shame. Bottom line is if we go back to central Florida we will go back to this house. The owner put a lot of thought in this house. Extremely kid friendly but great for adults too. Don’t need to bring much if you go there. Just a swinging trunks and food. Everything else is there. As a family we travel 5-6 times a year all over the country and world. I would have to say this house had everything we needed. Best is the owners care and you can see it in their properties they rent. We will definitely come back.

Recommended for: age 55+, families with young children, people with disabilities, families with teenagers, girls getaway, sight seeing, romantic getaway

Owners response: Thanks so much for taking the time to write such a detailed review. It was a pleasure having you as our guests and I'm pleased we had a gap that fit perfectly with your last minute plans. It must have been lovely for you to get a few extra bonus days in the sunshine instead of going back to the blizzards!
We would love to welcome you back anytime you are visiting.
Thank you once again, Sarah & Ken.

Helpful votes: 5 / 5

 

Awesome For Families

Review submitted: February 5, 2013   Date of arrival: January 13, 2013

We have been to DisneyWorld every year for the last 17 years. Our family has now grown to include grandchildren ansd son inlaws so it is more difficult to find the right spot at the parks. What a wonderful solution for our family holiday. From the beginning with the welcome basket through the use of the swimming pool and the game room, the very comfortable beds and finally a kitchen ready to cook in, it was magnificent. If you actually use the TomTom provided you are 6.5 minutes from Magic Kingdom.
If you are taking a large group this will meet your needs. Did I mention very clean and quiet as well.

Recommended for: age 55+, families with young children, people with disabilities, families with teenagers, romantic getaway

Owners response: Thank you very much for your feedback, we are thrilled you all had such a great time and hope we can continue to be part of your annual trips to Orlando for years to come. We'll be here waiting with Mickey!
We look forward to welcoming you home again.
Thanks, Sarah & Ken

Helpful votes: 5 / 5

 

Our family reunion in the Serendipity Villa was memorable

Review submitted: January 23, 2013   Date of arrival: November 28, 2012

Our family reunion was a great success, we all enjoyed our stay in the Serendipity Villa. There was plenty of room for everyone, we especially enjoyed swimming in the heated pool after the long days on our feet.

The game room was fun for the entire group, the 4 year old enjoyed playing Foos ball and Air Hockey, or board games with the entire group. Everyone congregated in the game room each night for Air Hockey, Foos Ball, Billiards, Music and conversation. When not enjoying the game room, we also gathered in the Living Room for conversation and TV, and also enjoyed the screened patio and pool area for outdoor grilling, swimming, and hot tub.

The house was so convenient and organized, we were able to find what we needed in the kitchen and enjoyed several family dinners and breakfasts together, Anything that we could possibly need was available: a well equipped kitchen, an amazing selection of Movies, Music, Games, a computer and printer, TVs in every room. even a Gas BBQ in the screened pool area. The towels and bedding are high quality, too. It was great to have use of the Washer and Dryer, too, this allowed us to pack light. The floor-plan is excellent, allowing for maximum privacy when one wants to take some quiet time, all on a single level - no stairs to climb.

The weather was wonderful, it only drizzled a few minutes during our stay, The drive to Disney World is very short and pleasant on your short-cut route, we also visited the Kennedy Space Center - that was one of the highlights of our vacation. So much to see and do in the Orlando area, we hope to return for another wonderful family reunion at the Serendipity Villa.

Thanks, Sarah and Ken, you are running a first class property. I had many questions, and you patiently explained the entire rental process. What a joy it was to stay in your villa, everyone is still talking about the fun we had.

Recommended for: age 55+, families with young children, people with disabilities, families with teenagers

Owners response: Thank you so much for taking the time to write such a detailed review of your stay. You were perfect guests to deal with from start to finish and we would love to welcome you back anytime. We are thrilled you all had such a great stay in our home and we hope we can be a part of your next family reunion.
Thank you once again.

Helpful votes: 6 / 6

 

Another Great Trip To The US

Review submitted: October 28, 2012   Date of arrival: September 17, 2012

I cannot recommend this villa highly enough. This year, 2012, was our fifth time at Serendipity and it feels very much like home. The villa is well appointed with great facilities, including new domestic appliances and great themed bedrooms for the children. General decor is excellent and the villa is well kept and is clearly above others that seem to be available in this area. It is close to all the parks and in easy distance of great restaurants and shopping. On top of all this the service we receive from the villa owners and the local management is top quality and makes the whole experience just so great. We're already looking forward to our sixth trip - the only down side is that we can't get to stay as often as we'd like!

Recommended for: adventure seekers, age 55+, families with young children, people with disabilities, families with teenagers, girls getaway, pet-friendly, sight seeing, tourists without a car, romantic getaway

Owners response: Thanks very much for your kind words Paul & Carol. It's been an absolute pleasure having you stay so many times, you are perfect guests! Thanks you for leaving the house so spotless after your stay. We look forward to welcoming you back 'home' soon :)

Helpful votes: 6 / 6

 

Another Wonderful Visit

Review submitted: October 20, 2012   Date of arrival: October 7, 2012

This is the second time staying here, and I'm sure it won't be our last. Sarah and Ken have outdone themselves providing such a wonderfully themed house, from the tastefully and whimsical decorations to the welcome basket with snacks and the essentials to get you by until you can get to the store. The house was in immaculate condition, and the customer service provided by the owners was outstanding.

Recommended for: age 55+, families with young children, families with teenagers, girls getaway, sight seeing, romantic getaway

Owners response: Thank you very much for taking the time to review our home, we do appreciate your kind words and it was a pleasure having you come back to stay with us. We look forward to welcoming you again soon.

Helpful votes: 4 / 4

 

Awesome vacation home

Review submitted: July 19, 2012   Date of arrival: June 14, 2012

My family and I greatly enjoyed the stay at Serendipity! We loved the fact that it was such a short distance to Disney, and that we could come 'home' after a long, hot day at the parks...and of course our little boy loved the swimming pool! The house is wonderful and so well kept, and has lots of room. Our son loved the Nemo room! This would also be a great vacation home for a multi-family vacation; we would definitely recommend this home to anyone! This home will for sure be at the top of our list if we choose to vacation in Orlando again! Huge thank you to the owners, Ken and Sarah! We had lots of fun:)

Owners response: Thank you for taking the time to review our home. The close proximity to the parks was one of the main reasons we chose this location, we love it too!
If you do come back to Orlando in the future, we will be here waiting!
Thanks again,
Sarah & Ken

Helpful votes: 5 / 5

 

Our 3 Family's Fantastic Disney Vacation

Review submitted: July 14, 2012   Date of arrival: June 24, 2012

This was a first time experience for us in renting a home for a vacation. I was very nervous & hesitant at times about doing so. But I can tell you it was such an awesome vacation & the house is exactly what you see on the site. Our families ranged in age from 3 yrs old to 69 yrs old & we all had enough to do and enough space to do it in. The kids LOVED the pool & after long days at the park couldn't wait to jump in it. Any problems or issues we had during our stay Sarah & Ken were great about responding to them & having the property managers take care of within a day or two!! We loved how close we were to the Disney parks as well as restuarants & shopping. I wouldn't hesitate to stay here again & would recommend this home to anyone planning a trip to Disney. We were able to have a family vacation & enjoy eachothers company when we wouldn't have been able to had we stayed in three separate hotel rooms. The house was very comfortable & not overdone in a Disney theme. Really enjoyed the king size beds & master bathroom! We hope to visit this house again someday. Thanks Sarah & Ken!! From the Pickett & Gillich Families of Minnesota & Michigan

Owners response: We know it can be a daunting prospect for guests to deal with a complete stranger over the internet, so I am pleased we were able to ease your worries. Thanks for taking the time to give us such great feedback, it was a pleasure having you stay with us.
Thank you,
Sarah & Ken

Helpful votes: 4 / 4

 

A Memorable Vacation

Review submitted: July 12, 2012   Date of arrival: June 10, 2012

Beautiful home with all ameneties. Sarah and Ken, the home owners made a great difference with their hospitality.
Very clean, organised with activities for all ages. Huge DVD collection, great game room and swimming pool. All our needs were promptly met.
Great location.
Highly recommended as THE place to stay while in Orlando, especially for families.

Owners response: Thanks so much for your comments, we are thrilled you enjoyed your stay and the amenities we provide.
We look forward to welcoming you back.
Sarah & Ken

Helpful votes: 3 / 3

 

Look no further,you won't be sorry,rent this home!

Review submitted: December 6, 2011   Date of arrival: November 26, 2011

My wife and I and our 2 adult kids stayed for one week. The home is great. 5 bed rooms, 3 with king beds, flat screen tv's and all have their own bathroom. Two have cabana doors leading to the pool. Ken and Sara think of everything. There is a libraries of books, Disney guides, cd's and dvd's as well as an ipod dock. It was very comfortable and spacious. With the game room and lanai there is 2,800 sq ft.

Sometimes it is not about how great the home was but also about the service and the people. Ken and Sara throughout the entire process were fabulous to deal with and even more amazing when we got there. Frankly, we were leery about staying in a home rather than 2 hotel rooms and paying in full before seeing the place but it was everything and more than we expected. When we arrived there was waiting for us, what Ken called, a starter kit: bread, eggs, milk, OJ, Water, cereal, candy etc... There was even beer and wine.

We did have 2 glitches, the internet was not working when we arrived and within 30 minutes Ken and Sara came over and fixed it. Also, the overhead lights in the great room were not working and Ken had an electrician over in no time and had it fixed.

The last thing was my 30 year old daughter left behind her diamond necklace and we did not know it. When we arrived back home, 8 hours after we checked out and flew home, I had an email waiting for me from Ken and Sara advising me of the necklace being left behind together with and Ken's promise to send it back insured with a tracking number. Also, our security deposit was returned within less than 24 hours.

What else can one say, but you will not be disappointed and you should look no further. The house and entire experience was wonderful. Oh by the way you are 6 minutes from animal Kingdom and close to all the parks. You are also minutes from any freeway you need. What a great location.
Thank you Ken and Sara!

Owners response: Thank you Don for taking the time to write about your experience in our home, we are thrilled you enjoyed your vacation so much.
Your daughter's diamond necklace was beautiful, she has impeccable taste! We were pleased to be able to return it back to her safely.
Thanks once again and we look forward to welcoming you back.
Sarah & Ken

Helpful votes: 6 / 6

 

Family-friendly luxury

Review submitted: September 6, 2011   Date of arrival: August 13, 2011

I spent many, many hours searching online for the perfect villa for our two families to stay in whilst in Orlando. Sarah's prompt, friendly and detailed responses to all my emails (from initial enquiry until we left the UK) made me confident I had chosen the right villa for us. When we arrived at Serendipity I knew without doubt that my research had been worthwhile and that I had found the perfect place for the seven of us (four adults and three boys under 10).
The villa was very very clean and we were greeted by a lovely basket of provisions which meant we didn't have to journey out to the supermarket on the first evening. Our boys spent hours in the swimming pool and in the games room. We all loved the Disney ornaments and cuddly characters around the villa. The attention to detail is amazing with every extra we could need from a carbon monoxide detector (which thankfully we didn't need) to a USB cable (which we did use to connect our camera to our IPad so we could view our photos each evening). The addition of items such as dressing gowns, books for the children to read, loads of DVDs, a Wii, an abundance of towels etc makes Serendipity the perfect combination of family-friendly cosy luxury.
This was my seventh trip to Orlando. We have stayed in a variety of hotels, apartments and villas but have never stayed in the same place twice. Trip number eight is now being planned and will be to Serendipity.
Thank you very much Sarah and Ken, it has been a pleasure getting to know you. Staying at Serendipity helped to make our most recent trip the holiday of a lifetime and I look forward to booking our next stay with you.

Recommended for: age 55+, families with young children, families with teenagers, girls getaway

Helpful votes: 12 / 12

 

Loved this house

Review submitted: April 28, 2011   Date of arrival: July 19, 2010

I had a great time in this beautiful house. I will definitely come back to this one for my next Orlando trip. Everything was just perfect!

Recommended for: adventure seekers, age 55+, families with young children, people with disabilities, families with teenagers, girls getaway, sight seeing, romantic getaway

Helpful votes: 2 / 2

 

A great home

Review submitted: March 28, 2011   Date of arrival: March 19, 2011

My family really enjoyed our stay in this home. It was very clean and had all the little things to make our vacation very enjoyable. We are looking forward to staying here again in the future!

Recommended for: age 55+, families with young children, families with teenagers, girls getaway

Helpful votes: 2 / 2

 

Exceeded Our Expectations

Review submitted: March 24, 2011   Date of arrival: March 12, 2011

We found this property through Trip Advisor and were impressed by the quality of the reviews. We contacted the owners Ken and Sarah and were equally impressed by their repsonsiveness and professionalism. Their home has an excellent website and I can tell you everything you see is what you get. The day of our arrival was trouble free. It was my wife's birthday and as such I had arranged for a birthday cake to be at the home. Ken and Sarah gladly took care of the details which contributed to a nice surprise on our arrival. The home was very a clean and well kept. The finishing and furniture are of high quality. Anything you could possibly need is available in the home from birthday candles, to baby cribs, to golf clubs, to games and movies, to pool toys to towels galore. We had an issue with the i-pod docking station and had let Ken and Sarah know and the next day a new unit had been left for us. That is the type of service and attention you can expect. They even recommended some restaurants which truned out be very good choices. The pool area and lani are excellent and was the perfect place to unwind with a cold beer after a long day at the parks. We had high expectations based on the reviews and website.......and those expectations were exceeded which is saying something. Thanks Ken and Sarah for a great week in Kissimmee.

Recommended for: age 55+, families with young children, people with disabilities, families with teenagers, sight seeing, tourists without a car

Helpful votes: 11 / 11

 

Home away from home

Review submitted: March 16, 2011   Date of arrival: February 26, 2011

Ken and Sarah are a delight to deal with, communication through email is prompt. This was our 2nd stay and hope to return again. The location is ideal; close to all ammenities and only 5 mins to Disney. The house is very clean and well kept, it is loaded with eveything to make your stay enjoyable.

Recommended for: adventure seekers, age 55+, families with young children, families with teenagers

Helpful votes: 4 / 4

 

Serendipity Villa, Feb 2011

Review submitted: March 10, 2011   Date of arrival: February 3, 2011

This was our 2nd visit to the villa. The villa is of an excellent standard and is like home from home, very comfortable. The pool is excellent and the fencing round it makes it nice and private. The kids spent lots of time in the pool having lots of fun. The games room is great for kids and adults and we enjoyed spending time in there too, chilling out. Ken and Sarah are fantastic and communication is brilliant. They are very helpful and reply to e-mails rapidly. I can't recommend this villa highly enough as the attention to detail and quality is 2nd to none. Would definitely go back in a heartbeat. It truly is only minutes to disney and Highway 192, which has plenty of places to eat, shop, play crazy golf and visit Kissimmee Old Town. Seaworld and Universal are about 20-30 mins easy drive away. So excellent location too. The only negative point to the villa is that you have to LEAVE to go home (boo hoo).

Recommended for: age 55+, families with young children, families with teenagers, sight seeing

Helpful votes: 6 / 6

 

Wonderful Home Near Parks

Review submitted: February 13, 2011   Date of arrival: November 20, 2010

This home was a wonderful retreat! After spending time at the amusement parks, it was great to return and relax by the pool or in front of the tv. This home is perfect for families and is immaculate. Sarah and Ken went the extra mile to welcome us. This is definately a place to check out!

Recommended for: families with young children

Helpful votes: 4 / 4

 

A better experience than Disney itself !

Review submitted: February 12, 2011   Date of arrival: September 20, 2010

We came to Orlando for the 3rd time - a family of 5. And we just didn't want to leave...
They say that customer experience is all about the WOW EFFECT. Well, Sarah & Ken, which own and manage this villa - are just unbelievable. It just all works perfectly, from the moment you contact them to enquire about the villa, through all the info that you receive prior to your vacation, and throughout the visit itself. Each and every detail is taken care of, with the WOW concept always there.
Our first impression upon entering the home for the first time was WONDERFUL. The décor is outstanding. The towels are folded in a way which is so amusing.
The location of this villa is the best there is for WDW - and we stayed in a few villas in Orlando.
The amount of games, movies and gimmicks inside the house - just makes you want to stay there all day.
There are really no downsides. I cannot mention one single thing that was missing or went wrong.
Bravo Sarah&Ken! Bravo! Nobody does it half as good as you...!

Recommended for: age 55+, families with young children, families with teenagers, girls getaway, sight seeing, tourists without a car, romantic getaway

Helpful votes: 12 / 12

 

Great home

Review submitted: February 10, 2011   Date of arrival: January 7, 2011

We stayed here with teenage children, a baby, and some adult friends while we ran the Disney Half Marathon. It was great. I especially loved the hot tub after the race. The home was clean, very comfortable, and we loved the Disney themed decorations. We cooked two meals and found everything we needed in the well stocked kitchen. The kids enjoyed the game room and the large Disney movie library. We will stay there again if we return to the area.

Recommended for: age 55+, families with young children, families with teenagers, girls getaway

Helpful votes: 6 / 6

 

Great home

Review submitted: February 10, 2011   Date of arrival: January 7, 2011

We stayed here with teenage children, a baby, and some adult friends while we ran the Disney Half Marathon. It was great. I especially loved the hot tub after the race. The home was clean, very comfortable, and we loved the Disney themed decorations. We cooked two meals and found everything we needed in the well stocked kitchen. The kids enjoyed the game room and the large Disney movie library. We will stay there again if we return to the area.

Helpful votes: 5 / 5

 

Home away from home, in paradise!

Review submitted: February 10, 2011   Date of arrival: December 31, 2010

Our first trip to Florida with two other couples had us a little worried as of what to expect from our rental house, but boy were we pleasantly suprised!!
From the beautiful amenities (we all had king sized beds, our own bathrooms) to the amazing comfortable livingroom complete with DVDS galore, and our own pool and hot tub that we relaxed in everynight following our expeditions, it was so nice to have a place that felt like home (only BETTER!) at the end of our long days.
We were blessed with extremely nice weather during our week and Sarah and Ken even provided us with sparkling wine and beer for our first night, New Years Eve! They make sure you are 100% taken care of between them (the owners) and the amazing, courteous management company. We could not think of a single thing that our house didn't have and enjoyed every minute in it. We will continue to tell everyone we know about this amazing house and hope to come back soon! A hotel/motel room cannot compare to not only the quality and value of Serendipity but the friendly personal service that has you leaving feeling like you're part of the Serendipity family of loyal return travellers!

Recommended for: adventure seekers, age 55+, families with young children, families with teenagers, girls getaway, sight seeing, tourists without a car, romantic getaway

Helpful votes: 6 / 6

 

Highly Recommend!

Review submitted: February 10, 2011   Date of arrival: January 15, 2011

We came down to Florida with a group of people, and this house was perfect for 4 separate families plus kids. The house is wonderfullly comfortable, clean, and beautifully decorated. It had everything we needed for the entire week. The best part of the house is the hospitality and customer service of the owners. Sarah and Ken are terrific and they have thought of everything to make the stay even more memorable. We would definitely stay here again!

Recommended for: adventure seekers, age 55+, families with young children, people with disabilities, families with teenagers, girls getaway, sight seeing

Helpful votes: 7 / 7

 

Fantastic Home

Review submitted: February 9, 2011   Date of arrival: July 17, 2010

This rental property is impeccably furnished and maintained. We had three families with small children staying here and there was plenty of room and privacy (if you wanted it) for everyone. We enjoyed the pool every day and it was actually our favorite part of vacationing here. The location of the home is perfect for getting to the theme parks and there are many places to eat although we pretty much prepared dinner at "home" every night. Come to think of it, the night we ordered out, we brought it back and ate poolside!!! This will definitely be our go to place for any future Florida vacations!!! Highly recommended.

Recommended for: families with young children, families with teenagers, girls getaway

Helpful votes: 4 / 4

 

Delightful Disneyland Villa

Review submitted: February 8, 2011   Date of arrival: January 25, 2011

We loved our stay! The themed rooms, Disney decor/toys, DVD collection and pool were thoroughly enjoyed by the kids. The house is spacious, spotless, fun and easy to feel at home in. We appreciated the keyless entry system - so convenient. Snacks/treats and basic rations were supplied, which was very thoughtful and much appreciated after a long trip! Computer with wifi, lots of TV's and an extensive games room was more we needed! It took us no time to get to Disney and we had a wonderful trip. Thank you for the lovely accomodation!

Recommended for: families with young children, girls getaway

Helpful votes: 5 / 5

 

Perfect home for our large family

Review submitted: December 29, 2010   Date of arrival: December 18, 2010

From the first email contact with the owner, we were treated as dear friends who were coming for a visit. Not only did they give us excellent information about navigating the various Orlando (and nearby) parks but they also were accommodating about specific adjustments we needed for renting their home.

We arrived to find an immaculate home with all the "gadgets" and toys our grandchildren love as well as a heated pool. We had not even unpacked before the children were in the game room. It was difficult to get them to be interested in dinner because the warm pool was so inviting. Because of the owners' thoughtfulness in leaving us breakfast and lunch basics (and they thought of everything) we did not have to grocery shop until the next day.

When we told the owners by email we needed one more bed, they replied that they would have a rollaway available. I mentioned the need for additional pillows, and the closet was full of them. There were plenty of towels and other linens.

The house is close to the Orlando parks and close to well-known franchise restaurants like Outback and Red Lobster. Our daughter is a runner, and she felt safe running in the neighborhood in early morning hours.

I just "happened" onto the HomeAway site when I was surfing last January and picked this house based on the description. What a pick! Perfect in every way!

Oh...there was a Christmas tree, and the owners had even put presents under the tree for us. NP

Recommended for: age 55+, families with young children, families with teenagers, girls getaway

Helpful votes: 10 / 10

 

Fantastic Villa

Review submitted: September 22, 2010   Date of arrival: July 23, 2010

This is the 3rd year we have stayed at Ken & Sarahs villa, Serendipity and we can't praise it enough. Its like home from home and more. With a lovely swimming pool and plenty to keep the children entertained in the games room it provided good old mum and dad some much needed time to sit back and relax with a good book by the pool knowing the children had no excuse to be bored. Then when it was time to visit the parks it was nice to know that they were just a 10 minute drive away and there's a great short cut Ken and Sarah told us about to help avoid the traffic on the 192. The villa is kept wonderfully clean and has everything we need even down to the provision of pool towels so we didn't have to worry about packing our own, (all the more room in our suitcase for bringing back those souvenirs!). Ken and Sarah made us feel really welcome with a wonderful goodie basket on arrival so we didn't have to worry about driving straight down to the supermarket after our long journey from the UK. Like I say, we cant praise the villa enough, the boys absolutely love it and dont want to stay anywhere else now so we're looking forward to our next holiday at Serendipity.

Recommended for: families with young children, families with teenagers, sight seeing

Helpful votes: 4 / 4

 

A special family retreat

Review submitted: September 15, 2010   Date of arrival: July 10, 2010

Right from the first e-mail inquiry all the way until we got home from the trip, Serendipity was a special experience. The information from the owners was very thorough and perfectly accurate. We visited the website constantly as we anticipated our trip. It was filled with great tips and tricks, and even links for discounts, etc. The communication with the owners was quick and helpful, and very friendly. Once we arrived we felt right at home. We had a few minor issues, and a quick phone call and they were resolved within minutes!

The location of the villa was PERFECT. Literally minutes form the Disney properties. It is a great feeling to drive right past a huge traffic jam and take the "shortcut" onto the property. Also, it is right near an Outback Steakhouse and Buffalo Wild Wings - perfect dinner spots after a long day at the parks. Shopping is right down the street.

The home was perfect for our family vacation. At one point we had 7 adults and 3 kids in the villa and still had room to spread out. The kids loved the pool and the game room. The large family room with big screen TV was perfect for socializing at the end of a long day. The well-lit pool area at night was an amazing treat. It felt like we were on a tropical island. The bedrooms are huge and spread out, so no one feels on top of each other. The kids were on the opposite side of the house from the parents!

Serendipity was clean, well-maintained and filled with little "touches". We made some great memories there and hope to go back again soon.

We would definitely recommend the night activities at Disney including the light parade and the fireworks, that was truly the highlight of the trip for us. And since the villa was so close, we were able to leave the parks for a while, come back and take a swim and relax, and then go back to the parks for the night activities. What a great luxury. Around an hour away is Daytona Beach, which makes for a nice day trip, and breaks up a long week of going to parks. Another great evening activity is Downtown Disney. We had dinner and saw a movie down there, another great night.

I can't say enough about Serendipity. We have stayed in other villas near Orlando, nothing even comes close to this. It makes for a special trip.

Recommended for: families with young children, people with disabilities, families with teenagers, sight seeing

Helpful votes: 7 / 7

 

Our Disney 2010 vacation

Review submitted: August 22, 2010   Date of arrival: June 12, 2010

Serendipity Villa, Orlando was our choice for a VBRO lodging. 10 People (6 Adults, 4 Children. 12,12, 9, 4) under one roof for the week. It was the perfect family vacation. The house is well located only minutes from Disney, shopping, and several good resturants. The house is very clean, spacious, and extremely kid friendly. Our grandsons enjoyed the week with the fantistic game room, pool, and hot tub, and Disney when when we were there. Relaxing from our days at Disney was ideal. Eat in or go to a resturant were the tough choices for the week. Many delivery options and the kitchen is just like at home. I would not hesitate to repeat this vacation, and I certainly would choose the same villa.

Recommended for: families with young children, families with teenagers, sight seeing

Helpful votes: 1 / 1

 

Great Time!!

Review submitted: August 17, 2010   Date of arrival: June 20, 2010

During our stay everyone had a great time. Everyone loved the way the house was decorated and how close we were to Disney parks. The pool was great, kids loved it! Plenty of room. We will call back when we visit Orlando again.

Recommended for: families with young children, families with teenagers

Helpful votes: 1 / 1

 

Absolutely Amazing

Review submitted: June 23, 2010   Date of arrival: May 29, 2010

If you considering this home don't think any further. Just book it. Stylish home with all the basics plus a lot of bonuses like dvds, books, board games, video games, pool table etc. Clean and well maintained. Located in a convenient location and nothing is too far if you have a rental car. Our group cosisted of 7 people incuding my siblings and friends and we had a blast. If you have kids they'll love the theme of the house, if you have teenages they'll love the games room and the swimming pool which looks great at night, if your group consists of middle aged people they'll just love to relax in the spacious living room with such comfortable sofers. Something for everyone. Would definetly come back.

Recommended for: families with young children, families with teenagers

Helpful votes: 2 / 2

 

How to Stay in Comfort in Florida

Review submitted: June 23, 2010   Date of arrival: May 16, 2010

We are seasoned Florida vacationers so have developed a good understanding of the area around Kissimmee and the accommodation available to holiday makers. This villa is at the top of the pile for comfort,quality, amenities and service from the owners. We are repeat users of this accommodation having stayed there several times over the last few years. We wouldn't consider staying anywhere else as the villa is perfectly situated for the parks and is close to great shopping and old town Kissimmee. If you don't want to go out there is enough in the villa to keep most people occupied and we feel this really makes the villa a genuine home from home.

Recommended for: adventure seekers, age 55+, families with young children, people with disabilities, families with teenagers, girls getaway, pet-friendly, sight seeing, tourists without a car, romantic getaway

Helpful votes: 2 / 2

 

A fortunate and lucky discovery

Review submitted: May 11, 2010   Date of arrival: April 29, 2010

Now we know why Sarah and Ken's home is listed as the Serendipity Villa - after staying there with our family for a Disney vacation, we really believe that it was a "fortunate and lucky discovery" on our part, and a lot of thought and work by the owners to make it a wonderful choice. This was our first foray into renting a vacation home, with a lot of initial concerns, but it will not be our last. Without doubt, when we are back to Disney this will be our first choice.

With four children and four adults, the home was perfect. Most impressive was the attention to the detail, ranging from the pre-stay visit information, the comprehensive manual on the area and the house, great media selections throughout the house, comfortable beds, the stroller (pram), and so on... along with the essential food items that allowed a delay on a run to the grocery. The house is very convenient to Disney (especially via the shortcut) yet in a safe, quiet area.

Thank you Sarah and Ken for playing a major part in a wonderful vacation.

Recommended for: adventure seekers, age 55+, families with young children, people with disabilities, families with teenagers, girls getaway, sight seeing

Helpful votes: 3 / 3

 
Guest Comment entered by owner

West Family, Ontario, Canada,

Review submitted: January 18, 2010   Date of arrival: March 22, 2009

Ken & Sarah, I can't thank you enough for making our first family vacation "away" from home a huge success!!!
From my initial email to you and any correspondence there after, communication was always prompt and very informative. Thank you for all the extra little tidbits to help us make the best choices.
My family of 5 absolutely loved the home. It had everything we could have wanted it to. The games room, even though it had a Playstation in it, for our stay never actually got turned on.....we were
challenging one and another in games of skill, whether it be pool or air hockey, sometimes foosball.
The close proximity to all the amenities was a huge plus. With a lot of our time being spent at the parks, your short-cut to Disney was greatly appreciated.
The patio with the hot tub and pool, I can honestly say got the most use. The kids were in every morning before we started out for the day and again in the evening for a swim before bed., and I
appreciated the hot tub in the evenings after our days spent at the parks. It was very relaxing!
You should take pride in the service you offer your clients, it is first rate. Your management company does an excellent job, the house upon arrival was immaculate. Thank you for making your home so
welcoming, and the kids LOVED the DVD collection you have. The welcome pack is a great idea, and the kids gobbled up the goodies in no time after the flight down. Any friends that are planning a
trip to Orlando, who are looking for a rental property, I will surely recommend your home. Thank you for helping to make our vacation very memorable for many years to come.
We all kept saying, could you imagine up all cramped up in a room at resort. We made the best choice for our family.

Helpful votes: 3 / 3

 
Guest Comment entered by owner

Ashman Family, UK,

Review submitted: January 18, 2010   Date of arrival: April 1, 2009

I would like to take this opportunity to thank you for letting us stay in your lovely villa. The whole family had a fantastic holiday and all agreed that we couldn't have stayed in a better place.
I would highly recommend anyone staying at your home and have already given your details to a couple of work colleagues.
The customer service you provide is excellent and I really appreciated your help arranging a wheelchair when my mother hurt her leg. The company you provided were very good and saved us a lot of
money.
My nephew has also asked me to thank you for the Easter egg hunt you arranged for him. He really enjoyed it and he was finding the eggs all through the holiday.
You asked about improvements and I can honestly say I couldn't think of anything. The attention to detail you have in the villa is marvelous and I can’t think of anything to make it better!
So, thank you again for adding to our holiday and hopefully in a few years time I will be contacting again.

Helpful votes: 2 / 2

 
Guest Comment entered by owner

Clarke Family, UK,

Review submitted: January 18, 2010   Date of arrival: May 2, 2009

What a lovely villa - it exceeded our expectations. We would all like to thank you for making our stay in Serendipity extra special. Although we have been to Orlando many times before, your customer
service has been excellent and exceeded anything we have experienced previously, for instance directions from the airport, toll change and information on visas etc. We found all the little extras
when we arrived such as the chocolates and towel shapes on the beds and all the ornaments very welcoming and homely.
The books with all the tips and hints were an excellent idea and were extremely useful in planning our stay. The pool and the hot-tub area was superb and the games room was great for evening
relaxation after the children had gone to bed in their themed rooms.
We hope to return to Orlando in 2012, and would have no hesitation in contacting you regarding renting your villa again.
Once again thanks for everything,

Helpful votes: 2 / 2

 
Guest Comment entered by owner

Allen Family, UK,

Review submitted: January 18, 2010   Date of arrival: May 25, 2009

We are so glad we came back. Your villa is so lovely, it was just like returning home when we arrived on the Monday. We were all upset when we had to leave, the two weeks passed far too quickly.
This year Shaun (the youngest) even learnt to swim in the pool which pleased me as he never wants to go to the local pool back here.

Helpful votes: 0 / 0

 
Guest Comment entered by owner

Dourley Family, UK

Review submitted: January 18, 2010   Date of arrival: June 21, 2009

Our holiday was hectic! Thank goodness for the haven that is Serendipity! Absolute perfection folks. God bless.
Dear Ken and Sarah, I have enjoyed your villa, I loved your swimming pool. Your tv is huge. I liked your villa, it is huge! Love Emily (aged 7)

Helpful votes: 0 / 0

 
Guest Comment entered by owner

Jordan Family, UK,

Review submitted: January 18, 2010   Date of arrival: July 25, 2009

Your house is super and we will never book a villa through a tour operator again and always go private. We have had a fantastic holiday and have really enjoyed our stay in your villa - it's very
comfortable and feels like home! The kids have loved their Nemo room and if they could, they would have eaten every meal in your pool - I'm sure they have grown fins! Thanks again for your helpful
emails and extra bits of attention e.g. the toll money, the welcome basket etc. It really does make a difference.

Helpful votes: 0 / 0

 
Guest Comment entered by owner

Allan Family, UK,

Review submitted: January 18, 2010   Date of arrival: August 9, 2009

Well it's our third visit to Serendipity and we still love it! We love all the changes. Both Jackie and Nancy were very impressed with the improvements made to the home (particularly the big Disney
ornaments) and we all thought the home was lovely and had moved up a level even from last time. Time just flies when we stay here and I can't believe it's time to move on, again! Hopefully it won't
be too long before we're back again.

Helpful votes: 0 / 0

 
Guest Comment entered by owner

Goold Family, UK,

Review submitted: January 18, 2010   Date of arrival: September 25, 2009

Just a quick thank you for a wonderful holiday. We have stayed in several villas in Florida but yours was by far the best and most homely. All the kids and grandchildren loved it We had the best holiday ever! None of us wanted to leave and we are planning our next trip to Serendipity. Your lovely villa feels very much like home.

Helpful votes: 1 / 1

 
Guest Comment entered by owner

Simmons Family, NC, USA,

Review submitted: January 18, 2010   Date of arrival: November 5, 2009

The Simmons families from NC had such a great time and your home enhanced our visit. You have truly thought of everything, from the GPS to the towels by the pool. We had 5 adults and 4 children and the house fit all our needs.
As you know, I was quite apprehensive about booking a vacation home on line. You were very patient regarding my concerns about paying for the home 'up front' since the only assurance that I had were the pictures on the web site (which were gorgeous), but as we all know, there are a lot of scams on the internet. You answered all my questions and addressed my concerns as best you could. I am so very happy that we reached a trust level and I chose to stay at "Serendipity". Your attention to detail (even having ponchos in the closet) and instructions (the sand road short cut to Disney) for us were unbelievable and greatly appreciated. Your home is beautiful. It was wonderful to come home to Serendipity after a long day in the park; relax in the pool or hot tub, fix our own dinner and be together in the great room to watch one of the DVDs from your large selection. We could not have had this togetherness in a hotel (even a suite). Thank you for a wonderful part of our vacation. Thank you for the hospitality.

Helpful votes: 2 / 2

 
Guest Comment entered by owner

The Kindls & McGraths, Australia, January 2010

Review submitted: January 18, 2010   Date of arrival: January 2, 2010

Dear Sarah & Ken, Thank you so much for a brilliant week in Kissimmee! We had such a great time. The kids loved the games room (and the adults did too!)
Despite record lows in the temperatures, we came home to a beautifully warm 'Serendipity' every day.
Overall the experience was one we will never forget - and we will be recommending your beautiful home to all our friends. Thank you so much.

Helpful votes: 0 / 0

 

Our time at Serendepity

Review submitted: December 30, 2009   Date of arrival: August 3, 2009

A true luxury home. We went as a family grandparents, Uncle's, Aunties, Mum and Dad and three Children aged 14, 12 and 4. And everyone loved the house, our 4 year old loved the Disney books and the Disney Video's, Our girls loved the computer and the games room and I loved the fact that they were all happy. It's in a great location and Sarah and Ken have thought of everything from Ice Boxes to Poncho's. You couldn't pick a better Villa if you want to pack light, it really is a home from home.

Recommended for: age 55+, families with young children, families with teenagers, sight seeing

Helpful votes: 2 / 2

 

A brilliant villa!

Review submitted: December 20, 2009   Date of arrival: March 31, 2009

I had the pleasure of staying at this villa last April with my family and was so pleased we picked it.

The villa has everything you could want and more. It is beautifully decorated, very clean and has a very homely feel. We all enjoyed the pool and liked that it’s wasn't over looked. There was loads of DVD, books & games provided, so much so we could have spent whole holiday in the villa and not got bored!

The location is very good and really close to Disney! The area also has a good range of restaurants and shops, we particularly liked the Cracker Barrel.

The owners, Ken & Sarah, are fantastic and provided brilliant customer service from the moment I first contacted them. They reply to emails very quickly and are always available to answer any questions you have.

We were at the villa over easter and when we arrival at the villa my nephew was left a letter stating that eggs had been left around the villa for him to hunt. He had so much fun and we were finding eggs all though the holiday!

I would highly recommend this villa and hope one day my family and I can return for another brilliant holiday.

Recommended for: families with young children, families with teenagers

Helpful votes: 3 / 3

 

Thank you from the bottom of our hearts

Review submitted: December 8, 2009   Date of arrival: March 8, 2009

My wife and I would like to thank-you from the bottom of our hearts. They say that Disney makes your dreams come true and they have for my wife and me. Your home made that possible. I can't describe in words how we made the right decision in having both our kids, their spouses and my precious grand-children under one roof with us. Your home is a dream place and all of us felt at home right away. My 3 year old grandson loved the pool and the books that were there to read to him nightly. He said he liked his Nemo room and many times watched movies before bed time. He actually cried that he didn't want to leave, and still asks grandpa and grandma if we were going back to the Florida house. It seemed no matter what we needed it was right there at our finger tips. From the first e-mail to book your home, to the phone call from Ken to welcome us there. You are amazing people and hope you the best in health and happiness in the future. I will definitely recommend to my friends what a gorgeous castle we stayed at. Thank-you for letting us share your home. Ed and Jackie, Chatham Ontario, Canada.

Recommended for: adventure seekers, age 55+, families with young children, families with teenagers, girls getaway, sight seeing, romantic getaway

Helpful votes: 3 / 3

 

Holiday renting

Review submitted: September 15, 2008   Date of arrival: October 17, 2007

The villa was great, spacious very clean and homely. Plenty of bedrooms and bathrooms for extended family to stay together without being on top of each other. Pool was lovely. The only negative was, I was worried my kids would spill something on the cream carpets but besides that it is a perfect villa for a great holiday. So close to Disney and only a short drive to other majour attractions. Would definately consider booking again for future trips.

Thank you.

Recommended for: families with young children, families with teenagers

Helpful votes: 1 / 1

 

Perfect home for a great holiday

Review submitted: September 14, 2008   Date of arrival: August 28, 2008

This house was absolutely perfect for our stay. there were 7 of us, aged between 1 yr old baby to 50yr old and we had ample room for us all. The games room, swimming pool and hot tub were added luxuries that we enjoyed at the end of each busy day at the parks. The house was luxurious, very clean, airy, bright, roomy and of top quality. There was more than enough provisions for us throughout our stay. the house is very decorated and very secure. i would definitely be recommending this home to family and friends and will definitely stay here again whenever we return to olrnado. 5 star rating from us! Thank you very much for a great holiday!

Recommended for: age 55+, families with young children, people with disabilities, families with teenagers, sight seeing

Helpful votes: 0 / 0

 

Great place to stay superb location.

Review submitted: July 16, 2008   Date of arrival: June 6, 2008

Serendipity lived up to all of our expectations and proved to be an excellent choice of holiday home for our stay of mum & dad plus four under twenty five adults. Everything I read about this villa before booking it from reviews to website descriptions proved to be completely accurate. The proximity of the villa to Disney and the many other attractions in the area coupled with the short cut as described made this location a perfect choice. The villa was excellent in all respects and provided space, privacy and the quality we were seeking from our holiday villa. We visited Universal Studios, Disneyland, SeaWorld, Gatorland, Kennedy Space Center, and Daytona Beach etc. The malls in particular had some excellent restaurants, McCormick & Schmicks Seafood, The Cheesecake Factory and an Italian restaurant named Buca di Beppo where we had a full-guided tour of the place before eating a superb meal. The town of Celebration deserves a special mention, great place to visit and several excellent places to eat. We viewed many homes over the web before deciding to book your home what attracted us was the detail you included on your site as well as the many very positive comments relating to the quality of your accommodation. Your home was excellent and lived up to all of the accolades from people who had stayed previously, very spacious, well fitted out and maintained and most importantly it was a home from home, we all enjoyed staying there. The short cut to Disney was spot on, and we used this route regularly. Your attention to detail was very much appreciated and it helped to make this holiday for us all a special one to remember. We all commented on how friendly and welcoming the people were and how safe we felt during our stay. The attraction parks were superb and the fireworks just brilliant, we went back several times to enjoy them at Epcot and Magic Kingdom. At all times your communication with us via e-mail and telephone was excellent and it helped significantly to make this holiday problem free in all respects.
We’ll be back!
Peter Sally Charlotte Edward Kate & Paul

Recommended for: adventure seekers, age 55+, families with young children, people with disabilities, families with teenagers, girls getaway, sight seeing, romantic getaway

Helpful votes: 2 / 2

 

Serendiptiy- Family Perfection

Review submitted: June 19, 2008   Date of arrival: November 13, 2007

The house was better than we could have ever imagined! They even have a binder put together for visitors with directions to the local attractions, they have movies and books plenty of closet space, a nice pool and even a bbq grill for a family picnic. The house is spotless!! Comfortable beds, spotless bathrooms and I don't use public bathrooms so this says ALOT! Alarm system for the house. Game room, cd player tv's in all the rooms. Turly located in a perfect place as it is close to the theme parks as well as restaurants a short distance and shopping. They even included a welcome basket with coffee, tea, creamer and the kitchen is fully equipped! There is not enought to say about this place, if I could afford to travel more often this is a place I would 110% say would be a choice of destination. You will be more than happy to choose this place. Also we were a little hesitant with the distance in location of the owner but they have someone local if you need help and the owners are available on e-mail and phone and their response time is EXCELLENT Thank you so much for letting us stay in your beautiful home!!!!!!!!!!!!!!!!

Kara
Springfield, Illinois

Recommended for: age 55+, families with young children, people with disabilities, families with teenagers, girls getaway, sight seeing, romantic getaway

Helpful votes: 1 / 1

 

Fantastic Holiday

Review submitted: June 12, 2008   Date of arrival: March 29, 2007

Serendipity more than lived up to our expectations, making the holiday extra special. As there were 9 adults in our party we needed a spacious villa, this we got along with the luxury. The close proximity of Disney theme parks made it even better. We would highly recommend staying here and can't wait to come back!!

Recommended for: age 55+, families with young children, people with disabilities, families with teenagers, girls getaway, tourists without a car

Helpful votes: 1 / 1

 

A FANTASTIC VACATION VILLA

Review submitted: June 3, 2008   Date of arrival: May 18, 2007

Thank you for the use of your wonderful home. With 6 adults and 6 children ranging from 6 months to 15 yrs old, it had everything we could possibly need. Thank you for your personal time and attention from the first time we contacted you to make the arrangements until the day we had to leave. I wished we would have booked 2 weeks--- no one wanted to leave. When we were not at the Parks, we enjoyed the pool, game room, dvd's, and books and the computer. There was plenty to entertain the kids. It was a pleasure just to relax in your home. Everything was exceptionally clean and in perfect working order. Thank you for your thoughtfulness and the extras you provided. The welcome basket was a big surprise. We would definitely recommend your home to others. Thank you again for making our family vacation a wonderful, memorable experience.

Recommended for: adventure seekers, age 55+, families with young children, families with teenagers, girls getaway, sight seeing, romantic getaway

Helpful votes: 1 / 1

 

A Fabulous Home

Review submitted: May 30, 2008   Date of arrival: January 11, 2007

Tom and I cannot say enough about our stay at Serendipity Villa. It was my first time to book anything over the internet,so I had reservations about what I would really find when we got there. It far exceeded our expectations in every way! It was a perfect answer for our vacation with the whole family--children, spouses, grandchildren. The home is spacious, beautiful, well appointed with activities for the adults and children, as well as everything you might possibly need to live there--linens, kitchen equipment,etc. It is convenient to shops, supermarkets, and of course DISNEY! Ken and Sarah were a joy to deal with. Any questions were answered swiftly and pleasantly. They truly bend over backwards to assure that your stay is wonderful. We have recommended it to everyone we know. The children and grandchildren refer to it as the best vacation ever, and look forward to a return trip.

Recommended for: adventure seekers, age 55+, families with young children, people with disabilities, families with teenagers, girls getaway, sight seeing, romantic getaway

Helpful votes: 2 / 2

 

Attention to detail! Great home away from home!

Review submitted: May 27, 2008   Date of arrival: January 28, 2008

I planned a family vacation for over a year. I chose Ken and Sarah's place for the size and the three kings, which worked well for my family.
It was all that we hoped for and more.The home exceeded our expectations. It had a well-equipped kitchen and nice outdoor grill area, excellent entertainment options with many books, DVD's, CD's, games (video and board), and a fantastic game room. There were very helpful informational bookswith local restaurants, attractions, directions, and suggestions.
The owners left a welcome basket and called during our stay to ensure everything was to our liking.
There were plenty of restaurants and stores in close proximity to the house, and the drive to all local attractions was a breeze.
I can't say enough about dealing with Ken and Sarah. The emails were all extrememly informational and answered promptly.

Recommended for: adventure seekers, families with young children, people with disabilities, families with teenagers, girls getaway, sight seeing

Helpful votes: 1 / 1

 

Absolute luxury in an excellent location!

Review submitted: May 27, 2008   Date of arrival: December 27, 2007

We visited this villa in December 2006 and will be returning in October 2008.

The description as posted on the owners website is 100% accurate and if anything undersells the luxury nature of this home.

The accomodation is finished to a very high standard with all comforts available - from the large bedrooms and bathrooms to the clean and inviting pool area. We found many nice touches and lots of surprises that helped the holiday go even more smoothly.

Ken and Sarah were very accomodating and their tips should be ignored only at your peril - there are not many homes of this class that have access to Disney's Magic Kingdom in 7 minutes - we timed it to make sure.

All in all an excellent solution to holiday living in Florida - we loved it and will be back again and again!


Mark & Nancy UK

Helpful votes: 1 / 1

 

Everything we wanted!

Review submitted: May 26, 2008   Date of arrival: April 17, 2007

We had such a great time at Serendipity!

The kids absolutely loved their themed bedrooms, the place was immaculate and had everything we needed and more. We would recommend this villa to anyone wanting a convenient and high quality place to say.

We don't have a bad word to say about our holiday, thanks Ken and Sarah!

Ross and family x

Recommended for: age 55+, families with young children, families with teenagers, sight seeing, romantic getaway

Helpful votes: 1 / 1

 

Great Spot

Review submitted: May 25, 2008   Date of arrival: April 4, 2008

Hello Sarah and Ken

Just a quick note to thank you for the use of your spot again this year. I think it is our 4th time there now. It is amazing how comforting it is to have so much space when coming home from the parks. The kids really enjoy the pool after such a long day walking and we enjoy it as well. I just can't imagine having to go back to a hotel room with nothing to do.

The evenings are especially nice as well. The kids have their own bedrooms and the adults can still hang out by the pool or hot tub or even watch a movie without worrying about waking them up.

As you know our flight was delayed on this trip and we only got in around 2:00am. Having the essentials like bread, milk and COFFEE was a real pleasant treat. Thank you for that.

You have now spoiled us and in my opinion it is the only way to do Orlando.

Hope to make it again next year

Take care

Recommended for: families with young children, families with teenagers

Helpful votes: 1 / 1

 

A great place for a family holiday

Review submitted: May 25, 2008   Date of arrival: June 24, 2007

We had a fantastic family holiday in Serendipity. The house was perfect, it was so well equipped, clean and in a great location for the attractions.
Ken & Sarah the owners were so helpful, answering all my questions and making sure everything was perfect for when we arrived. The information they provided within the house was so comprehensive and useful, from local take-aways to short cuts to Disney, they really had thought of everything.
I have already recommended this villa to many friends.

Recommended for: adventure seekers, age 55+, families with young children, people with disabilities, families with teenagers, sight seeing

Helpful votes: 1 / 1

 

Serendipity villa - July 2007

Review submitted: May 25, 2008   Date of arrival: July 12, 2007

We stayed at Ken & Sarah's villa in 2007 and had a fantastic time. We were a mixed age group - from our 6 year old right through to three of her grandparents (oldest aged 73) - but everyone agreed that the villa was superb!

The games room is a brilliant addition and kept youngest and oldest occupied in the early morning until the rest of us emerged from our extremely comfortable bedrooms! The extensive DVD collection and range of TV channels provided a welcome distraction during a couple of incredible thunderstorms or when we were having 'chill out' days, but most of all, it was an incredibly relaxing and spacious place to spend a holiday.

The use of a PC was brilliant - we didn't know about it at the time of booking, but Disney offers a Photopass system whereby their photographers take photos of you at various attractions (eg characters, special views) around the parks...all you do is hand them a card which they scan and then the photos they take can be viewed and customised on line! Having a PC in the house meant we could easily go online and check out the photos each evening when we got back and customise / crop them as we wished. At the end of the holiday you can buy all the photos on CD at what we thought was a really good price!

The villa is extremely well placed for Disney (esp for Animal Kingdom) and I would recommend taking the short cut that Ken & Sarah provide! It really is just 5-10 mins away at most. Although we focussed on Disney (with a princess-mad daughter) we did also go to a couple of other attrations / parks and they were easy to find and not too far away either. The directions from the airport were very straightforward too - even on the back of a long flight!

Supermarkets, shops, restaurants, takeaways and pharmacies are all located within about 5 mins drive - and there's even a doctors surgery in the nearest shopping centre in case you need it.

I'm definitely keeping details of this villa as we hope to return in a couple of years' time. I would have no hesitation in recommending it or returning.

Thank you for sharing such a beautiful, well cared for property!!

Recommended for: age 55+, families with young children, families with teenagers, sight seeing

Helpful votes: 1 / 1

 

Family holiday to florida 2007

Review submitted: May 24, 2008   Date of arrival: August 18, 2007

We visited this villa in august 2007 we done all the booking over the internet this ran smoothly with good communication between myself and the owners if i had any questions to ask they would get in touch with myself within a day. When we arrived at the villa my breath was taken away everything about the villa was perfect the villa was clean well maintained and had everthing that my own home would have and more. From the games room to the pool to a great dvd collection and reading books. When we arrived at the villa a a welcolme pack was there for us and it was greatly appreciated. The location of the villa is perfect 5 minute drive to the disney parks and also to the supermarkets and resturants. We never encounted any problems on holiday but there was a contact number to ring if there was any problems and the owners number was available also. The villa is in a quiet location with good security as i found out on my first day. I was so excited to get through the front door and forgot to turn of the alarm system within 5 minutes there was two friendly sheriffs at the door making sure everything was okay. This was our first holiday abroad as a family there was 10 of us and we all had a fantastic time we will be booking this villa again in 2010 but staying for three weeks, i have and will continue to recommend this villa to family and friends all there is left to say is a big big thank you to the owners your home is beautiful and very homely we loved everthing about it and thank you for letting us stay there it was a dream come true

Recommended for: adventure seekers, age 55+, families with young children, people with disabilities, families with teenagers, girls getaway, sight seeing, romantic getaway

Helpful votes: 1 / 2

 

Serenditpity Villa - Outstanding Vacation Home

Review submitted: May 24, 2008   Date of arrival: February 17, 2008

I found Serendipty Villa on the internet as I searched for a place for my wife, two stepsons and spouses, and four grandchildren to stay on our week long visit to Disney. The pictures and discription of Serendipity was so amazing that I booked it almost a year in advance. Our experience even exceeded our highest expectations. The place is outstanding. Everything seen in the pictures is real! We loved living there during our visit to Disney. But the one thing that I especially appreciated was the unbelievable customer service that Ken and Sara provided us. From the first email to our departure...they were helpful, friendly, warm and quick to respond to my many, many questions.
Finally, when they say they are minutes from Disney World..they are not exagerating...our daily trip, using their short cut, was literally about 10 minutes to the Disney property. We hope to return someday and would recommend this wonderful home away from home to everyone.

Recommended for: age 55+, families with young children, people with disabilities, families with teenagers, girls getaway, romantic getaway

Helpful votes: 1 / 2

 

Lovely villa, great service.

Review submitted: May 24, 2008   Date of arrival: April 27, 2008

We had a fantastic week's stay in this villa in April 2008. It is in a quiet residential location but within short driving distance to Disney and local shops/restaurants. The facilities are well thought out and we had everything we needed, even with an 8 month old baby. The games room is an added bonus. On top of this, the service provided by the owners from initial enquiry, booking and arrival information was superb. I would definitely be happy to stay here again!

Recommended for: families with young children, families with teenagers

Helpful votes: 1 / 2

 

Repeat Customer

Review submitted: May 24, 2008   Date of arrival: January 21, 2007

The highest compliment in the hospitality business is repeat customers. January will mark our third visit to this home in three years. That’s about as good as it gets. Both previous visits provided us with a beautiful home that was decorated and supplied with families in mind. From the huge collection of DVDs, the back yard pool and hot tub to the great garage game room, this home is filled with something for everyone. The sweetly themed kids’ bedrooms are delightful and the three full bathrooms keep everyone feeling like the home is their own personal castle. The hosts make the booking and payment arrangements as easy as possible and the rates are reasonable for the area. The truly wonderful thing about this location is that the owners take a personal interest in your comfort and experience and even take the time to have someone pick up food essentials for your arrival. My boys were especially happy with the donuts waiting for them on the kitchen counter. Anything you need, simply ask, and Ken and Sarah will bend over backwards to get you the information to answer your questions. I’m already looking forward to my next stay.

Recommended for: age 55+, families with young children, families with teenagers, girls getaway

Helpful votes: 1 / 1

 

excellent property, just as descibed

Review submitted: May 24, 2008   Date of arrival: March 13, 2008

we stayed at this villa this year, and what a great villa it was! it was excatly as descibed by the owners.
the villa was exceptionaly clean and tidy with everything you could want in it. a lovely location too
the owners were also very helpful and did everthing they could to help us.
would defintely recommend this villa, and will definatley be revisiting soon.
kelly, richard and family

Recommended for: families with young children, families with teenagers

Helpful votes: 1 / 2

 

100% stunning villa ideal for Disney

Review submitted: May 24, 2008   Date of arrival: February 28, 2007

Its all very simply really, if you want a great price, stunning accommodation, great location, and a very clean and well managed villa this is the one for you.
I had a family of 10 staying, and this villa was perfect for everyone.
I can't thank they owners enough for making my holiday the best I’ve ever had for providing me and my family with such a gem of an accommodation

Recommended for: age 55+, families with young children, people with disabilities, families with teenagers, sight seeing, romantic getaway

Helpful votes: 1 / 2

 

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