Spacious and great location, but dirty!

SouthFloridaFamily (Plantation Florida USA)
Review submitted: April 1, 2013   Date of arrival: March 24, 2013

The pros: Apartment was very spacious and well appointed, with comfortable beds even! Location can't be beat. This neighborhood has EVERYTHING but the crowds and chaos. We loved staying on the Upper West Side and felt like real New Yorkers for a week. Five stars for location and accommodations.

The cons: Despite the other recent negative review, the apartment was not clean upon our arrival. The floors had not been vacuumed (for weeks, it looked like!), bathroom rugs were FILTHY, shower curtains covered with mildew. Francesca was very nice and showed up on day 2 of our stay with new rugs and a shower curtain, but this place still gets one star for cleanliness. What a shame!

Recommended for: families with young children, families with teenagers, tourists without a car

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Helpful votes: 3 / 3

not cleaned upon arrival

Mary B. ()
Review submitted: March 18, 2013   Date of arrival: December 18, 2012

Apartment wasn't cleaned upon arrival as office staff had "forgotten" to schedule cleaners. I was told they would take $100 off rental to accomodate dinner out while the apartment was being cleaned. Next day, I had to go buy cleaning supplies. After several requests for reimbusement, I still haven't received it for either amount. It is now mid-March!! Some office staff were helpful, but that doesn't make up for these issues.

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Helpful votes: 2 / 2

Richard C

RichardC (Houston, TX)
Review submitted: December 10, 2012   Date of arrival: November 29, 2012

2 couples stayed for a week. It worked very well with everything in the apartment working and as described. It is not luxury, but was not advertised as such. The internet speed was better than I expected. Rob and Fran were very helpful. A great location with 2 subway stations within a few blocks. We would recommend this place friends.

Recommended for: age 55+, families with young children, families with teenagers, girls getaway, sight seeing, tourists without a car

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Helpful votes: 2 / 2

Upper West Side Fun

dennis m. ()
Review submitted: June 14, 2012   Date of arrival: June 6, 2012

The two bedroom, two bath was perfect for my group - two married couples. Subways are very convenient and lots of restaurants on Amsterdam and Columbus. The apartment is prewar, meaning built before WW1, so don't expect central air or fancy bathrooms. However, the bathrooms are very clean, good hot water, window airconditioners in every room, and flat screen TVs. Also there is a hair dryer and iron, and upgraded kitchen. Most important, there is a wine opener in the kitchen drawer - that all we needed. A small elevator takes you to the ninth floor and sometimes we took the stairs to walk off the nonstop eating at places like Freds, mac and cheese.

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Helpful votes: 2 / 2

decent value for the money

Michael B. (Chapel Hill, NC)
Review submitted: June 11, 2012   Date of arrival: March 31, 2012

the place is fine. not high-end like a Westin, but clean enough and no surprises. furnishings are exactly as pictured. when i told the owner it wasn't spotless, he responded appropriately. i'd stay here again and certainly would recommend to a friend or family member. i think if you have a few people in your party, this is a good value for the money (we have 4 kids and it worked for us).

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Helpful votes: 6 / 6

Spacious 2 bedroom apartment on Manhattan's Upper West Side

diane c. (-)
Review submitted: June 3, 2012   Date of arrival: May 26, 2012

We had a great family week in this spacious apartment. We were 4 adults and 2 children and we had plenty of room. We felt very comfortable in the area. It was a peacful retreat from our busy days. We were close to the subway and bus. The apartment was very clean on our arrival and easy to keep up. The owner was very responsive and accomodating. I would recomment this apartment to others.

Recommended for: adventure seekers, age 55+, families with young children, families with teenagers, girls getaway, sight seeing, tourists without a car

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Helpful votes: 2 / 2

Feels like home

MA (PA)
Review submitted: March 30, 2012   Date of arrival: February 1, 2012

My husband and I stayed in this apartment for five days. We had such a lovely experience here and felt quite at home. We even entertained a few friends for a dinner party one night. The kitchen is rather large and was very comfortable to cook in. The apartment is furnished in a very modern décor and everything is very clean and homey. It is located in a great neighborhood, close to some amazing restaurants. Rob was very helpful in answering our questions and always got right back to us. The neighborhood guide he provides on his website is actually pretty helpful in learning the area and picking restaurants. I would absolutely stay here again when we come back to New York and I recommended this apartment and Rob to my friends and family.

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Helpful votes: 1 / 1

Comfortable and convenient

Joseph S. ()
Review submitted: March 27, 2012   Date of arrival: March 10, 2012

We are new to apartment vacation rentals and approached our stay with some apprehension. Despite our fears, everything was as described. Though we arrived late, the keys were available for us. Everything was in working order including the cable TV and the internet. The newly renovated kitchen was fine (though we mostly ate out.) This apartment is convenient to the subways, and the neighborhood is quite safe and quiet. A great place for families and I would be happy to stay there on our next trip. Our deposit was returned promptly without requiring any phone calls.

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Helpful votes: 1 / 1

Location, Location, Location

Marcia F. ()
Review submitted: March 25, 2012   Date of arrival: March 1, 2012

This pre-war building is charming. The nearness to Central Park, eateries galore, great shopping, and easy access to subways and buses make this lovely apartment very desirable. I had some guests visit, and there was ample room to entertain. As usual with Rob, I wasn't disappointed; I have used his services before. The apartment was clean and well-equipped with everything I needed to enjoy my stay. I would certainly recommend this property to friends for a great getaway, with or without children.

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Helpful votes: 2 / 2

Perfect Home away from home in New York City.

Sarah J. (Toronto, Ontario)
Review submitted: January 1, 2012   Date of arrival: December 26, 2011

Me, my husband, 9 year old daughter and my Mum had a fantastic holiday.
The description of the apartment and photos were totally accurate. Everything was new and clean. The apartment is in the great Upper West Side neighbourhood (Canadian spelling). The space was clean and well maintained with tons of room for four of us. The kitchen was bigger than I thought it would be and there were lots of grocery stores around to buy food to make breakfast at "home" each day or a ten minute walk to Zabars. Rob and Mark were available to us by phone, text or email to answer any questions. The area is fantastic with one great restaurant after the next on Amsterdam Ave. Just a quick bus or walk across the park took us to the Metropolitan Museum and the apt. is close to several subway lines going downtown. As a side note, I was having some back and leg pain from walking so much and had one of the best massages I've ever had at the spa downstairs from the apartment from a masseur called Peter. Also Barney Greenglass deli at 86th. and Amsterdam is like stepping back in time to the perfect idea of a great deli, best lox on a bialy ever. I highly recommend this vacation rental to anyone.

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Helpful votes: 11 / 11