reviews for: listing #95226 - Newport Beach, California House rental

Classic 4 Bedroom Oceanfront Home on Boardwalk!
  • bedrooms  4
  • pool  no
  • type  House
  • baths 
  • hot tub  no
  • community 
  • sleeps  8
  • pets allowed  no
  • rates (USD) $6,900 - $7,300 /wk

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Great home, great feeling , like beeing at ...

Review submitted: April 4, 2014   Date of arrival: December 24, 2010

Rating Details:
I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
Great home, great feeling , like beeing at your Mam's home

fantastic home . The best I have been in 20 years short term rentals

Helpful votes: 0 / 0

 

Overall Great beach house rental with one ...

Review submitted: January 19, 2014   Date of arrival: December 26, 2013

Rating Details:
I was more than satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
Overall Great beach house rental with one complaint

Great house with a good location and very spacious living room. We had four couples staying at the house. Everything was really nice and the house is decorated very well. The only reason we probably would not rent again is because one room had a full size bed that was so squeaky it would squeak even when you would breathe. Probably not an issue if kids stay in the room but for an adult couple it was just too squeaky. We would rent again if the bed was replaced and up sized to a queen. Everything else was fantastic.

Manager responded on 1/8/2014:
Thank you for your review. We will discuss with the bed situation with the home owners. Looking forward to seeing you again soon.

Helpful votes: 0 / 0

 

Overall Great Location with limited view of ocean

Review submitted: December 18, 2013   Date of arrival: November 24, 2013

Rating Details:
I was more than satisfied with the condition of the vacation rental.
I was more than happy with the location.
The vacation rental was very clean.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
We enjoyed the large space and the sand right outside. We did not like that the shades in the front room were broken and needed to be tied up so we could see outside. This was also true upstairs in the one bedroom that had an ocean view. My son said there was hair on his pillows and the sheets were stained. Luckily my husband is handy and was able to fix the microwave when it broke the first day. We had a great Thanksgiving and overall enjoyed the space.

Manager responded on 12/9/2013:
Good to hear you had a nice holiday. Thank you for your review. Your comments have been forwarded to the maintenance and cleaning departments. We have staff on call 24 hours a day 7 days a week, if you experience any issues during your next stay, please give us a call. Hope to see you again soon.

Helpful votes: 0 / 0

 

great potential

Review submitted: October 2, 2013   Date of arrival: August 17, 2013

Rating Details:
I was satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was clean.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
The property is in a great location and the house is very nice, however many of the windows are broken and do not stay open. Also many of the window covering are broken and are frustrating. The dish washer leaks as well. The cleaners were late so we waited in the garage for an extra hour or so when we arrived to let them finish cleaning, but i feel they did a rushed job. The maintanance man that came did not fix the items on our list and ended up braking glass in the kitcken, so he mostly cleaned that up during his visit. If they fix the house up a little it would be a great property.

Manager responded on 9/19/2013:
Thank you for your review. The maintenance and cleaning departments have been notified. Let us know when you are ready to plan your next Newport Beach vacation.

Helpful votes: 0 / 0

 

Loved 212 E. Ocean!!!

Review submitted: August 9, 2013   Date of arrival: June 29, 2013

Rating Details:
I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
Absolutely loved our rental and will definitely renew next year (maybe every year). The only comment I have (which I already stated in the paper form upon departure) is that the place is too cluttered. We had to laugh and count the number of throw pillows (138!) and the number of fake birds around the house (60!). Way too much for a house that needs space for drinks, people, etc.

Manager responded on 7/26/2013:
Diane & Blake, thank you so much for your wonderful review! We will mention the clutter to the homeowner, they sure love throw pillows! We are thrilled to know that you loved this family-friendly home and the location. We will look forward to having you and your family stay with us in the future! -the staff at Burr White

Helpful votes: 0 / 0

 

The Legacy Lives on..............

Review submitted: November 15, 2012   Date of arrival: August 4, 2012

Rating Details:
I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
Newport Beach and Burr White Rentals have become a tradition each year with our family. What beautiful surroundings we enjoy each year. The home is perfect for our family and invited friends for daily visits throughout the week. The Burr White staff is friendly and we enjoy connecting with Jane who takes good care of the house plants during the week!
Look forward this trip each year!

Manager responded on 10/11/2012:
Roslyn, We're so happy to hear that we have become a family tradition of yours. Thank you for your kind words, and we are so excited to host you again this coming summer!

Helpful votes: 0 / 0

 

A luxurious beach home

Review submitted: November 15, 2012   Date of arrival: July 7, 2012

Rating Details:
I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
We thoroughly enjoyed this marvelous beach house. It is the most delightful rental we have had in the 3 decades we have vacationed in Newport Beach!!

Manager responded on 10/11/2012:
We were THRILLED to hear that this was your favorite rental after hearing that you have been staying down here for 30 years. We hope you'll return this coming summer, we'd be pleased to host you again! Thanks Carolyn!

Helpful votes: 0 / 0

 

Great Location

Review submitted: November 15, 2012   Date of arrival: June 30, 2012

Rating Details:
I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
We were a few blocks walk from restaurants and shops. The large expanse of beach gave you more space to play and entertain. The house was quite large and comfortable for having lots of visitors. The interior is staged more like a design house than rental.

Manager responded on 10/11/2012:
We are so happy to hear that you enjoyed your time at 212 E. Oceanfront. We agree, it is a perfect property to host your friends and family. Please come back next summer for your holiday!

Helpful votes: 0 / 0

 

Great time

Review submitted: November 15, 2012   Date of arrival: August 27, 2011

Rating Details:
I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Helpful votes: 0 / 0

 

Great family vaction

Review submitted: November 15, 2012   Date of arrival: August 13, 2011

Rating Details:
I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Helpful votes: 0 / 0

 

An elegant, comfortable, beachfront home

Review submitted: November 15, 2012   Date of arrival: July 9, 2011

Rating Details:
I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
Our favorite place to stay in our 20 years of renting in Newport Beach! This lovely home has it all-superb location, charm, furnishings, and amenities.

Helpful votes: 0 / 0

 

we enjoyed our stay,but i would not like to ...

Review submitted: November 15, 2012   Date of arrival: March 9, 2011

Rating Details:
I was somewhat dissatisfied with the condition of the vacation rental.
I was more than happy with the location.
The vacation rental was clean.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
we enjoyed our stay,but i would not like to rent this house again. The white furniture was a problem, plus the kitchen is to small,also the upper space is very confusing with the two staircases.

The shelves in the cabinets needed cleaning, which i did in the china cabnet. To the positive side, the beds were very comfortable, and bathrooms were clean. I very much enjoyed working with the property managment, they were on top of every concern we had.We are looking forward to working with Burr White again. Thank You Liz Pennington

Helpful votes: 0 / 0

 

great location, nice place

Review submitted: November 15, 2012   Date of arrival: November 20, 2010

Rating Details:
I was more than satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
Comfortable beachfront house, great location, good condition, great living room, but master bedroom in the back of the house without ocean view, small upstairs windows...would have liked to have seen more of the ocean and beach from the bedroom and upstairs in general.

Helpful votes: 0 / 0

 

Great Location; Great Family Vacation

Review submitted: November 15, 2012   Date of arrival: October 13, 2010

Rating Details:
I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
If you want to stay on the sand on Newport Beach, this is a great option. The house was clean and well maintained and the location was great. Our 5 children ranging from 5 to 15 years old had a great time. The beaches are empty this time of year, which we love, but watch your kids closely on this beach. The waves break close to the sand and the undertow is very strong at times. Great vacation,

Helpful votes: 0 / 0

 

RLC from Valencia: This was our 3rd visit ...

Review submitted: November 15, 2012   Date of arrival: September 10, 2010

Rating Details:
I was more than satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
RLC from Valencia: This was our 3rd visit within the year and again a memorable one. We enjoy doing business with Burr White as the property managers. They have always gone above and beyond to ensure each stay is perfect!

We cannot wait to get back each year. Location is close to all. Love the home and Burr White for making it all happen. Thank you.

Manager responded on 12/10/2010:
Thank you for taking the time to share your experience with our company. We are happy to hear you enjoyed yoru stay in Newport Beach. Our staff always works hard to provide the best service to our guests and we are happy to hear you were satisfied. We appreciate yoru comments and look forward to seeing you and your family again soon.

Helpful votes: 0 / 0

 

I recommend this vacation rental

Review submitted: November 15, 2012   Date of arrival: August 28, 2010

Rating Details:
I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was very clean.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Manager responded on 12/11/2010:
Thank you for taking the time to review the property and our services. We appreciate our guests and look forward to seeing you again in 2011.

Helpful votes: 0 / 0

 

Location for a family, there ware better ...

Review submitted: November 15, 2012   Date of arrival: August 14, 2010

Rating Details:
I was satisfied with the condition of the vacation rental.
I was happy with the location.
The vacation rental was clean.
The property manager was very helpful.
Overall, I do not recommend this vacation rental.

Reviewer Comments:
Location for a family, there ware better locations and the house is getting runned down. not our style of house.

Helpful votes: 0 / 0

 

will be back!

Review submitted: November 15, 2012   Date of arrival: July 2, 2010

Rating Details:
I was more than satisfied with the condition of the vacation rental.
I was more than happy with the location.
The vacation rental was very clean.
The property manager was more than helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
would like to find similar homes in the area to plan a family reunion

Helpful votes: 0 / 0

 

Second stay and thoroughly enjoyed once again!

Review submitted: November 15, 2012   Date of arrival: May 28, 2010

Rating Details:
I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Manager responded on 6/17/2010:
The Management at Burr White Realty appreciates your comments. We are happy to hear that you have enjoyed your stays with our company. It is our pleasure to continue to provide you with excellent customer service and we look forward to seeing you again soon!

Helpful votes: 0 / 0

 

I recommend this vacation rental

Review submitted: November 15, 2012   Date of arrival: November 25, 2009

Rating Details:
I was more than satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was very clean.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Helpful votes: 0 / 0

 

I recommend this vacation rental

Review submitted: November 15, 2012   Date of arrival: September 19, 2009

Rating Details:
I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was very clean.
The property manager was more than helpful.
Overall, I recommend this vacation rental.

Helpful votes: 0 / 0

 

Fabulous location on the boardwalk where our ...

Review submitted: November 15, 2012   Date of arrival: September 1, 2009

Rating Details:
I was more than satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
Fabulous location on the boardwalk where our grandson (18 mos) could play in the sand right outside the front door. We enjoyed the privacy of the master suite as we needed a quiet area throughout the day. Don't take my week next year!!!

Loved my experience with Burr White Realty. This is our 4th stay in Newport Beach however had not been there in several years. Burr White provided excellent customer service and onsite help. We did need a propane tank replacement in mid stay and they were there within the hour. Very satisfied with a wonderful week of fun and family.


Manager responded on 4/1/2010:
The Management at Burr White would like to thank you for your positive review of our company. Our goal is to provide every guest with the best customer service, and we are delighted to hear when we have. We are glad that the property you stayed at was perfect for you, and you enjoyed the amenities it offered. Thank you again for your feedback. We look forward to your next stay with us!

Helpful votes: 0 / 0

 

the house that nothing worked right

Review submitted: November 15, 2012   Date of arrival: July 18, 2009

Rating Details:
I was somewhat dissatisfied with the condition of the vacation rental.
I was more than happy with the location.
The vacation rental was clean.
The property manager was very unhelpful.
Overall, I do not recommend this vacation rental.

Reviewer Comments:
Your office told me that everything worked when I picked up the keys. The wifi did not work the bar-q did not work the oven in the house did not work. We had repair people in the house 4 out of the 7 days!

Manager responded on 4/1/2010:
Thank you for taking the time to provide us with your priceless feedback. Our maintenance staff does try to make sure that all appliances are working properly prior to your arrival. Please accept our sincerest apologies that this was not the case for you. We have since had our maintenance department fix the barbeque and oven. Our IT tech made sure the Internet is set up correctly and is providing service to the house. We continue to work towards having everything in perfect order upon your arrival and hope to see you back soon.

Helpful votes: 0 / 0

 

The Legacy Lives on..............

Review submitted: November 15, 2012   Date of arrival: August 4, 2012

Rating Details:
I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
Newport Beach and Burr White Rentals have become a tradition each year with our family. What beautiful surroundings we enjoy each year. The home is perfect for our family and invited friends for daily visits throughout the week. The Burr White staff is friendly and we enjoy connecting with Jane who takes good care of the house plants during the week!
Look forward this trip each year!

Manager responded on 10/11/2012:
Roslyn, We're so happy to hear that we have become a family tradition of yours. Thank you for your kind words, and we are so excited to host you again this coming summer!

Helpful votes: 0 / 0

 

A luxurious beach home

Review submitted: November 15, 2012   Date of arrival: July 7, 2012

Rating Details:
I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
We thoroughly enjoyed this marvelous beach house. It is the most delightful rental we have had in the 3 decades we have vacationed in Newport Beach!!

Manager responded on 10/11/2012:
We were THRILLED to hear that this was your favorite rental after hearing that you have been staying down here for 30 years. We hope you'll return this coming summer, we'd be pleased to host you again! Thanks Carolyn!

Helpful votes: 0 / 0

 

Great Location

Review submitted: November 15, 2012   Date of arrival: June 30, 2012

Rating Details:
I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
We were a few blocks walk from restaurants and shops. The large expanse of beach gave you more space to play and entertain. The house was quite large and comfortable for having lots of visitors. The interior is staged more like a design house than rental.

Manager responded on 10/11/2012:
We are so happy to hear that you enjoyed your time at 212 E. Oceanfront. We agree, it is a perfect property to host your friends and family. Please come back next summer for your holiday!

Helpful votes: 0 / 0

 

Great time

Review submitted: November 15, 2012   Date of arrival: August 27, 2011

Rating Details:
I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Helpful votes: 0 / 0

 

Great family vaction

Review submitted: November 15, 2012   Date of arrival: August 13, 2011

Rating Details:
I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Helpful votes: 0 / 0

 

An elegant, comfortable, beachfront home

Review submitted: November 15, 2012   Date of arrival: July 9, 2011

Rating Details:
I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
Our favorite place to stay in our 20 years of renting in Newport Beach! This lovely home has it all-superb location, charm, furnishings, and amenities.

Helpful votes: 0 / 0

 

we enjoyed our stay,but i would not like to ...

Review submitted: November 15, 2012   Date of arrival: March 9, 2011

Rating Details:
I was somewhat dissatisfied with the condition of the vacation rental.
I was more than happy with the location.
The vacation rental was clean.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
we enjoyed our stay,but i would not like to rent this house again. The white furniture was a problem, plus the kitchen is to small,also the upper space is very confusing with the two staircases.

The shelves in the cabinets needed cleaning, which i did in the china cabnet. To the positive side, the beds were very comfortable, and bathrooms were clean. I very much enjoyed working with the property managment, they were on top of every concern we had.We are looking forward to working with Burr White again. Thank You Liz Pennington

Helpful votes: 0 / 0

 

great location, nice place

Review submitted: November 15, 2012   Date of arrival: November 20, 2010

Rating Details:
I was more than satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
Comfortable beachfront house, great location, good condition, great living room, but master bedroom in the back of the house without ocean view, small upstairs windows...would have liked to have seen more of the ocean and beach from the bedroom and upstairs in general.

Helpful votes: 0 / 0

 

Great Location; Great Family Vacation

Review submitted: November 15, 2012   Date of arrival: October 13, 2010

Rating Details:
I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
If you want to stay on the sand on Newport Beach, this is a great option. The house was clean and well maintained and the location was great. Our 5 children ranging from 5 to 15 years old had a great time. The beaches are empty this time of year, which we love, but watch your kids closely on this beach. The waves break close to the sand and the undertow is very strong at times. Great vacation,

Helpful votes: 0 / 0

 

RLC from Valencia: This was our 3rd visit ...

Review submitted: November 15, 2012   Date of arrival: September 10, 2010

Rating Details:
I was more than satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
RLC from Valencia: This was our 3rd visit within the year and again a memorable one. We enjoy doing business with Burr White as the property managers. They have always gone above and beyond to ensure each stay is perfect!

We cannot wait to get back each year. Location is close to all. Love the home and Burr White for making it all happen. Thank you.

Manager responded on 12/10/2010:
Thank you for taking the time to share your experience with our company. We are happy to hear you enjoyed yoru stay in Newport Beach. Our staff always works hard to provide the best service to our guests and we are happy to hear you were satisfied. We appreciate yoru comments and look forward to seeing you and your family again soon.

Helpful votes: 0 / 0

 

I recommend this vacation rental

Review submitted: November 15, 2012   Date of arrival: August 28, 2010

Rating Details:
I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was very clean.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Manager responded on 12/11/2010:
Thank you for taking the time to review the property and our services. We appreciate our guests and look forward to seeing you again in 2011.

Helpful votes: 0 / 0

 

Location for a family, there ware better ...

Review submitted: November 15, 2012   Date of arrival: August 14, 2010

Rating Details:
I was satisfied with the condition of the vacation rental.
I was happy with the location.
The vacation rental was clean.
The property manager was very helpful.
Overall, I do not recommend this vacation rental.

Reviewer Comments:
Location for a family, there ware better locations and the house is getting runned down. not our style of house.

Helpful votes: 0 / 0

 

will be back!

Review submitted: November 15, 2012   Date of arrival: July 2, 2010

Rating Details:
I was more than satisfied with the condition of the vacation rental.
I was more than happy with the location.
The vacation rental was very clean.
The property manager was more than helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
would like to find similar homes in the area to plan a family reunion

Helpful votes: 0 / 0

 

Second stay and thoroughly enjoyed once again!

Review submitted: November 15, 2012   Date of arrival: May 28, 2010

Rating Details:
I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Manager responded on 6/17/2010:
The Management at Burr White Realty appreciates your comments. We are happy to hear that you have enjoyed your stays with our company. It is our pleasure to continue to provide you with excellent customer service and we look forward to seeing you again soon!

Helpful votes: 0 / 0

 

I recommend this vacation rental

Review submitted: November 15, 2012   Date of arrival: November 25, 2009

Rating Details:
I was more than satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was very clean.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Helpful votes: 0 / 0

 

I recommend this vacation rental

Review submitted: November 15, 2012   Date of arrival: September 19, 2009

Rating Details:
I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was very clean.
The property manager was more than helpful.
Overall, I recommend this vacation rental.

Helpful votes: 0 / 0

 

Fabulous location on the boardwalk where our ...

Review submitted: November 15, 2012   Date of arrival: September 1, 2009

Rating Details:
I was more than satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
Fabulous location on the boardwalk where our grandson (18 mos) could play in the sand right outside the front door. We enjoyed the privacy of the master suite as we needed a quiet area throughout the day. Don't take my week next year!!!

Loved my experience with Burr White Realty. This is our 4th stay in Newport Beach however had not been there in several years. Burr White provided excellent customer service and onsite help. We did need a propane tank replacement in mid stay and they were there within the hour. Very satisfied with a wonderful week of fun and family.


Manager responded on 4/1/2010:
The Management at Burr White would like to thank you for your positive review of our company. Our goal is to provide every guest with the best customer service, and we are delighted to hear when we have. We are glad that the property you stayed at was perfect for you, and you enjoyed the amenities it offered. Thank you again for your feedback. We look forward to your next stay with us!

Helpful votes: 0 / 0

 

the house that nothing worked right

Review submitted: November 15, 2012   Date of arrival: July 18, 2009

Rating Details:
I was somewhat dissatisfied with the condition of the vacation rental.
I was more than happy with the location.
The vacation rental was clean.
The property manager was very unhelpful.
Overall, I do not recommend this vacation rental.

Reviewer Comments:
Your office told me that everything worked when I picked up the keys. The wifi did not work the bar-q did not work the oven in the house did not work. We had repair people in the house 4 out of the 7 days!

Manager responded on 4/1/2010:
Thank you for taking the time to provide us with your priceless feedback. Our maintenance staff does try to make sure that all appliances are working properly prior to your arrival. Please accept our sincerest apologies that this was not the case for you. We have since had our maintenance department fix the barbeque and oven. Our IT tech made sure the Internet is set up correctly and is providing service to the house. We continue to work towards having everything in perfect order upon your arrival and hope to see you back soon.

Helpful votes: 0 / 0

 

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