Oceanfront Condo-Old Orchard Beach-End Unit in Old Orchard Beach

Owners response: There are rare but occasional heat wave events as experienced a few days this summer(for the entire country) whereby the ocean breeze certainly isn't enough to cool down. Most renters do bring their own portable fan to handle those situations. I don't supply portable fans due to potential liability issue.

I am exploring Air conditioning for the unit (most of the oceanfronts don't have them as they are rarely needed) but I would have to raise the weekly rental rates as the electric rates and costs would soar(assume that the AC will always be on with windows open, etc). I haven't raised my competitive rental rates in over four years and so far all of my consistent return customers inform me that AC, although desired during those rare stagnant heat events is rarely needed on the oceanfront.

Owners response: The review is purely subjective and opinionated. OOB maintains a honky tonk nostalgic environment at its vibrant center and those are the restaurant environments you may experience from year to year. The 4th of July happens to be the busiest week of the season for OOB and other beach towns for that matter so it doesn't surpise me that they ran out of sea food on that weekend as the influx of people is unpredictible and I'm sure the seasonal businessses ar enot masters at predicting supplies for that weekend. People don't go to OOB for their restaurants. Portland does provide much better restaurant environments and experience.

I guarantee my condo unit to be the cleanest in the associaiton and within the vicinity and do offer compensatory discounts should I ever receive a legitimate "timely" complaint which I honestly never have in the seven years I have rented this unit out. I do not expect or even pretend to 100% satisfy the entire worlds critique of cleanliness but should I recieve a complaint I take it seriously and investigate it immediately with my contractor. As it so happens this guest did not report an issue such as this until 7-10 days after they had already departed. Even still I followed up witht he contractor in case there was an issue with their cleaning. The unit is delivered clean and if a customer finds it otherwise then they are instructed in their rental kit to call me immediately upon their arrival and report any such issue so I can rectify it then and there. There is absolutely nothing I can do when receiving such a report a week after they had vacated. I followed up immediateley with my next few clients(letting them know that I had received a complaint)to ensure they were happy with the unit cleaning and they all assured me the unit was immaculate.

I have never received a complaint regarding the unit in 7 years and do have numerous sophisticated repeat customers who stay there year to year that can provide their own opinion regarding the cleanliness of this unit. All customers are also encouraged to visit the unit whenever I'm available to show it and are welcome to review it personally before reserving here.

I personally have traveled around the world and USA and have experienced both the worst and the best hotels/motels/resorts and do understand quality standards. I offer a high quality unit and that is why 90% of my customers repeat year to year.