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Crosswinds Cottage in Sylvan Beach

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vacation rental description

Contemporary, waterfront lake house. Quiet neighborhood. Hardwood floors. Pleasant furnishings. Spectacular views. Large yard. Easy access to nearby beaches, restaurants, amusement park, golfing and casino.

vacation rental location

property availability

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Last modified on 03-4-2014 at 11:43 AM.

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Len Cross 315-334-4771

house rental amenities

  • Fully equipped kitchen, 
  • Linens and towels provided,
  • Washer and dryer, 
  • Firepit, 
  • Gas grill, 
  • Florida room, 
  • Queen bed in downstairs Master bedroom, 
  • 1 Queen bed upstairs,
  • Other two upstairs bedrooms have two twins each.

activities and attractions in Sylvan Beach Central New York

  • Old fashioned Sylvan Beach Amusement park
  • Nearby public beaches
  • Boating on lake and NY State Canal
  • Fishing
  • Great Restaurants and Bars
  • Daily events in Village Park
  • Turning Stone Casino nearby
  • Great golf courses nearby

vacation rental rates

  • Maximum number of guests is 8
  • During Summer rental season, we rent by the week only
  • Minimum of two nights during Off-Peak Season

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Len Cross 315-334-4771

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  • owner Len Cross
  • phone 315-334-4771

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dont-miss
Top things to do in Sylvan Beach
  • Public Beach
  • Sylvan Beach Amusement Park
  • Restaurants
  • Events in Village Park
  • Music in Clubs
Top things to do on a budget
  • Picnicking
  • Fishing
  • Swimming
  • Walking
  • Relaxing
Top things to do with a family
  • Swimming
  • Sandy Beach
  • Restaurants
  • Sylvan Beach Amusement Park
  • Fort Rickey Discovery Zoo
have-fun

Len Cross , owner

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Len Cross 315-334-4771

traveler reviews for this sylvan beach house rental

Crosswinds owners: disingenuous & churlish- BEWARE

Review submitted: October 21, 2013   Date of arrival: July 6, 2013

I am a former innkeeper (over 12 yrs experience), so I know from whence I speak.
The owners of this property projected excessive proprietary concern from the initial contact & demonstrated their total lack of customer service acumen. I acted in good faith throughout the stay, and followed the their dictates to the letter.
Upon arrival, the owner ticked off dos & don'ts and had a dismissive & cagey attitude. Left alone, we found no toilet paper on property. I realize that we were responsible for all paper goods, but really, not one piece of toilet paper?
The TV never worked.
"Air conditioning" was one stated feature of the property, but in fact, there was a single, old & small unit on the first floor that never had a chance of cooling the house. We had chosen what could only be charitably called the hottest, muggiest week of July 2013. This was not the owners problem, but when I inquired about using other cooling units (provided by us), the owner scoffed at the notion & said that would not be allowed.
We somehow survived it all.
My sister & I spent most of the check-out morning cleaning & scrubbing. If the place was not left in better condition from first arrival, it was, at least, in the same condition as we found it. Spoke with owner on morning of check-out,& was told if we had acted in accordance with the contract, then it was fine to lock up & leave the house. She was running late.
The contract stated that the deposit would be returned within 45 days of check-out.
I waited 50 days after no word and sent an email. I received no reply. A week later I sent a second email & indicated that a sibling would gladly pick up the deposit & forward it to me. Six hours later I got a reply. I was informed that the deposit would be returned, less a fee for extra cleaning because the cottage was "left in such an abysmal state". They added that it had never been necessary "to withhold any portion of a deposit before mine". After all the time & effort my sister & I lavished on this project, I find this a tad incredible. Also, I wonder if any response (or the portion of my deposit, for that matter), would have ever been forthcoming had I not contacted the owners first as well as reminding them that I had several family members who lived nearby in central NY.
Sadly, I cannot in all conscience recommend this property to anyone, solely based on the owners tactless and underhanded behavior. I suspect they collect a "cleaning fee" from everyone's deposit. So beware.

Owners response: We care about our property and expect renters to follow the terms of the contract which they sign. In the contract we specify that the cottage is to be left in the same condition as it was when they arrive and also specify that the cottage is not to be used for large gatherings, parties, receptions etc.

Upon arrival, this renter commented that there may not be sufficient parking and that he was pleased to see that we had plenty of lawn chairs. It sounded like he had plans for a party and we reminded him of the language in the contract regarding large gatherings. He assured us that they would not use the cottage to host a large gathering.

At mid week I stopped to pick up the garbage and was astounded at the number of beer, wine and liquor bottles that I found. Clearly there had been a large party.

At checkout we found the floors in terrible condition. My wife spent so much time on her hands and knees trying to clean and prepare the floors for the next renters that she was unable to get the rest of the cleaning done and had to apologize for needing more time.

From the $250 security deposit, we deducted $75 for extra cleaning. Needless to say, these renters would not be welcomed back to Crosswinds.

We have been renting Crosswinds for nine years and have received many compliments on the property and have several families that return year after year.

Helpful votes: 4 / 4

 

Reviews are the subjective opinions of VacationRentals.com travelers and not of VacationRentals.com, Inc.

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Len Cross 315-334-4771


Sylvan Beach vacation rental

This vacation rental has been listed since 10/31/2012.

Page views: 148 this month – 970 this year – 3652 since listed

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