Hidden Springs Resort - Large Pool - Dollywood 1/3 Mile in Pigeon Forge

INCREDIBLE!

Moonbowgal (Kentucky)
Review submitted: April 10, 2013   Date of arrival: March 30, 2013

This cabin is the greatest! Perfect for a couple or family. Everything was as described and more! Setting was beautiful and breathtaking. The cabin was very clean and well maintained. The location is just perfect, it's near all attractions but yet out of the noise of it all. The price was very reasonable. We spent a lot of time in the nearby pool and spent our evenings in the hot tub and playing pool. Very relaxing atmosphere. I was in contact with the owner and he answered all of my questions and was just the best to work with. That was so refreshing!!! I will NOT stay at another location when I am in this area again! I found my home away from home!!! This owner was so fabulous to work with, I am checking his properties in Florida for my next vacation. I would definitely reccommend this owner and his cabin to anyone! We had a WONDERFUL time! Thank you so very much for all the attention to detail that you obviously give to your properties!

Recommended for: adventure seekers, age 55+, families with young children, people with disabilities, families with teenagers, girls getaway, pet-friendly, sight seeing, tourists without a car, romantic getaway

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Helpful votes: 1 / 1

Absolutely wonderful VACATION... Highly Recommend

Heather (Johnson City)
Review submitted: January 7, 2013   Date of arrival: January 3, 2013

We had an absolutely wonderful trip and the cabin was perfect. It was exactly what we expected and the owner was very accomodating. This was a very special trip for us, as it was our 5th year wedding anniversary. The cabin is in an excellent location and close to all the attractions we wanted to visit. We had everything we needed and especially enjoyed the hot tub and the pool table. Thanks so much for making this occasion so very special and we will certainly stay here again in the future.

Recommended for: adventure seekers, families with young children, families with teenagers, girls getaway, sight seeing, romantic getaway

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Helpful votes: 2 / 2

could have been better

srf6523 (diberville)
Review submitted: January 4, 2013   Date of arrival: December 23, 2012

Overall my stay was somewhat satisfactory at this location. The description was accurate as far as the location and layout but some of the amenities were unable to be used. The property was clean but alot of the furniture and rugs, etc.. were old and dingy. The owner provided good customer service but when I emailed to complain about some issues he never responded to me or offered any compensation.

* I was unable to use the advertized hot tub located in the bedroom because of the stench of the water and the water trickled out so slowly that by the time there was about 2 inches of water in the tub the water ran cold.This was really dissapointing as this one one of your main selling points and something I was really looking foward to.

*There is a lady bug problem mostly in the bedroom. During my entire stay I was fighting off pesky ladybugs.

* The advertised pool table only has one stick that is in useable condition so we had to share 1 stick for the whole family.

*There is no wifi and during my stay I tried to speak with someone in the resort office about these issues but no one was ever there.

* The bed in the bedroom is hard as a rock and not comfortable to sleep on which made it really hard to get a good nights rest.

* The blinds in the bedroom are completely screwed up and have to be left in the open position and offers a lack of privacy.

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Helpful votes: 2 / 3