B E A U T I F U L -- M U S T S E E -- 2 Bedroom Condo #2009 in Las Vegas

Totally disappointed!

Mr. And Mrs. B. ()
Review submitted: March 19, 2013   Date of arrival: January 6, 2013

First let me say that the property manager was very accommodating to our requests and complaints. We have stayed in many vacation rentals in the past few years and this unit was by far on the lower end of the scale! Keep in mind that we rented the unit for a ten week stay

The unit was grossly under equipped, to the point where we had to go out and buy dish towels and dish clothes. This unit had only a coffee maker and toaster. For a ten week stay we were expecting much more. We requested a blender, a crock pot and a portable mixer which were provided. The pizza pan was so rusty we were afraid to cook on it and the only baking dish had a crack down the center. Again these items were replaced. There were no grills close to the unit and the gas grills we would have had to drive to.

We were without water on two different occasions for the entire day. We never did get the whole story on that. The ceiling fan in the master bdrm did not work and was also replaced. Then there was the toilet in the master bath...the seat did not fit the toilet and was replaced three times...it finally ended up with an oblong seat on a round toilet! Then the fact that the toilet wouldn't stop running was another issue which required repairing three different times. Needless to say we were on a first name basis with the handyman.

I do have to say that the lady in the office representing the HOA was very responsive when I went in to complain about my sister being approached in our parking lot (in this gated community) by a pan handler when she came to pick me up. She called security and assured me this wouldn't happen again. About a week later I was also approached. Not very comforting!

The gate code was not working so we were given the remote and that solved that problem.

We would also suggest that you use google earth to determine if this location is suited for you as it is right on Jones Blvd. and the emergency vehicles were a constant nuisance in the middle of the night. The condos in the back of the complex probably don't have this problem.

We do have to say that at the end of our stay we were shown several units in the back of the complex that were very nicely furnished and a better location to the pool and gas grills.

This isn't the type of review we like submitting but hopefully it will help correct the problems that we encountered.

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Helpful votes: 2 / 2

what a great place

stanley c. ()
Review submitted: October 31, 2012   Date of arrival: June 15, 2012

great location, very safe place , close to everything (5 min from the strip )
and very nice pool almost privat , my 2 kids love it .we will definitively go back.
thanks paul

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2 Bedroom Condo 2009

Bill (Vancouver, BC, Canada)
Review submitted: May 23, 2012   Date of arrival: May 16, 2012

What a great place, everything was new and clean. All beds including the sofa bed and pillows were very comfortable with a tv in each room and roomy kitchen. The pool/gym facility was very high end with the pool being clean and water refreshing and hot tub not too hot. The complex was beautifully landscaped, private, secure, very quiet, and close to major grocery stores and good restaurants. Price can't be beat for 5 people. Will come back!

Recommended for: families with young children, families with teenagers

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Helpful votes: 0 / 0