Private, Quiet, Bright 1BR near Gaslamp, Zoo, Petco Park in San Diego

Owners response: thanks. please come back.

Owners response: Thanks for your review and the stay.
Sorry the wine wasn't there. Not many people actually drink it not realizing it's free and the cleaning crew sometimes forgets to check and replace.
Wish you'd told me. I would have gotten one to you.

Owners response: I was traveling across the country to deliver emergency supplies to the hurricane Sandy victims when this person asked to book the place last minute and checked in, handling all my business form a moving car. As a result I did get confused and screw up thinking the place had been cleaned when I t has not. That much is true.
The rest is unwarranted and false.

For starters, all the things she list as “wrong’ are just the details of a place that was not cleaned by mistake, which she already knows.
Upon finding out and confirming this I immediately dispatched the cleaning crew to go out there AND offered to refund the cleaning fee regardless.
She said she preferred to check out and get a refund for the “remainder of the stay” (her own words) and even though that’s not normally an option, under the circumstance I apologized and immediately agreed (there was no “reluctant” whatsoever) and even told her I’ll still also refund the cleaning fee, even though she didn’t ask for that. (I can only assume she really left as she knew I wasn’t there to check).

She agreed and said that would be fine.
Then, AFTER getting the refund, suddenly demanded an additional refund for the time she did stay, threatening to complain otherwise.

She also made claims of a water heater making a whistling noise and smelling gas. But when I told her the whole gas system was literally just upgraded, tested, and inspected by the city AND the utility company, she suddenly dropped the claim (I believe she read if from previous review before the upgrade and decided to use it).
I also spend a full day in the unit, even spending the night, waiting for the claimed heater noise, but there wasn’t a peep-squeak, whether or not I used the hot water.
There have also been no such complaints from anyone ever before or after.
She emailed me a phone video of the water heater doing nothing with some kind of noise in the background that could be coming from anywhere including something in her hand which suspiciously does not change as she get closer or farther form the water heater.

I now believe this is a con artist trying to get a free stay and retaliating for not pulling it off all the way.

Don’t believe it? Read all my other reviews, including the other units - all on the same property.