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Communication and arrival was very easy. Location was a great neighborhood, close to shopping/restaurants. House was clean, plenty of linens and miscellaneous supplies. Pool was not cleaned, although unsure if we would have used it anyway. Everything else was great. 3 bedrooms, king and 2 queen. Then a separate room with a pull out couch.
All in all it worked out great for 8 people, 3 couples and a single on the couch and a single on the pull out couch.
Would rent again.
We overall enjoyed our stay at this condo. The location was good for proximity to the convention center for my conference and close to universal studios, which was our second objective. The grounds and staff were great. The pool is large and clean, and my kids loved the game room. The complex felt safe and friendly. The condo was spacious and very clean. Our only issue was the condo is very Spartan, with minimal basics. We like to cook some while travelling with kids. There is what you need to do this but very minimal kitchen supplies. I would say the condo would benefit from upgraded mattresses and a better stocked kitchen. We would stay in this complex again though.