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We stayed in this gorgeous home for just under three weeks over the Christmas and New Year holidays. The home itself had a fantastic layout, very elegant decor and excellent facilities, particularly the home entertainment systems in all of the rooms. The beds were very comfortable and there was a very good supply of lovely soft towels. The kitchen was very well equipped with a plentiful supply of crockery and cooking utensils. The check-in/check-out process was seamless. We didn't use the pool as much as we expected and this was the only disappointing part of our stay, as pool heat was included in our booking, but the pool temperature was very cold. Unfortunately we did not rate the quality of service provided by the management company (Executive Villas Florida). Calls to their office to discuss the pool heat were fruitless as they went to answer machine with a full mailbox! Eventually we were able to leave a message but this was over the holiday period. We received no call back but we noticed the pool temperature had increased about four days before the end of our stay, just after the holiday period had ended! However, we were disappointed by the cleanliness of the pool and we do wonder if the management company are doing everything they are being paid to do! However, we didn't let this distract from what was a very enjoyable holiday and we would certainly be happy to rent this villa again.