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I cannot thank Zak enough for how accommodating, kind and responsive he was! We were a group of 12, including my 3 1/2 year old son with autism. Zak went above and beyond to make my sons stay in his home comfortable with supplying a full size crib (to fit his crib tent and bedding from home) along with a new mattress and new sheets. He even set it up in the bedroom for me.
In addition, he answered every single question I asked promptly and supplied beverages for when we arrived.
The house itself was in great condition! Everything was very clean, the beds were comfortable, large TVs! The kids loved asking Alexa to play their favorite songs! There was more than enough towels, dishes, pots/pans, silverware, etc for all of us to use plus some. Showers were great! I don’t have a single complaint whatsoever, only great compliments! Next time we visit Florida, we will be back to this house!
When my wife and I travel, our bigest concern is dirt and germs. We know that even the finest hotels are not exempt of missig a spot and have something dirty. That's why we take our own blankets and pillow cases every time we sleep outside home. This house was super clean and made my family feel very confortable about using their linens. The house is big and has plenty of space for large families. Everything was in good working condition. The kitchen is well-equipped with everything you need to cook a nice meal and more than enough utensils for everyone, even wine glases and a WINE OPENER (It was such a relief to open the drawer and find one after you buy wine and didn't even think about how to open it!!). Every room has a nice TV with a Roku (my family loved this feature, we love to watch our shows and movies on Netflix and other apps).Communication with the owner and management: I got an email and a text with everything I needed to know (check in/out, rules, codes, etc); I can't tell you how fast would they fix a problem if you run into one because I didn't have ANY problems. Everything was cleared and specified in the email and text, so I didn't have to call them (way better and faster than checking in/out of a hotel, specially if you are like me and don't like to wait in line). We really enjoy the house and will keep it in mind for our next trips to Orlando. Thank you!!!