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The property is beautiful and well kept. I asked if there was a step to get in and was told no, but there was and my son in his power wheelchair couldn't get in without us going out and getting a piece of 2x4 to make the step shorter. I paid $131 USD for a heated pool and for the first 3 days of our stay the pool was freezing. I called twice and they sent someone on the 3rd day late in the afternoon to turn on the heater. After that the pool was great and we used it every day. I honestly feel I should get a rebate on half of the $131 since I entered on a agreement that wasn't followed through. Half of our 6 day stay we couldn't use the pool. We enjoyed the house overall and it met our needs.
The condo was great! It was big and clean and the customer service was fantastic! My only issue was all of the extra fees. I wish I could have paid all of them up front. But, now I know, so I won't be surprised if we stay there again. My family really enjoyed the home away from home aspect. When we got home from Universal Studios we could go our separate ways and relax. I highly recommend this property.