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We have just returned from our stay in Nuevo Vallarta, property ID 4361137. We were a group of 7 adults. The condo property is excellent. The pictures do not begin to reflect how nice the condo is and the amazing views from the balcony. The rooms were very clean when we arrived. We really enjoyed having access to the Grand Mayan where we could enjoy the pool area and lazy river, yet we enjoyed having our own private beach front and pool to have quiet time-we were the only people in the pool! The concierge staff were great. They helped us arrange for taxis which we took to the local Walmart - great for buying groceries (they even brought our groceries to the room). We did reserve the driver to meet us at the airport which Nelly suggested, and we are very glad we did this. For a group of 7 they were able to take all of us in one van, plus they knew exactly where to take us, which is always comforting when arriving in a foreign country.
Nelly was wonderful to work with from beginning to end. She was always quick to respond to our questions, and checked in on us to ensure the driver met us and how we were doing during the week. This was my first time to book a VRBO stay, and if all the VRBO property managers/owners are as easy to work with as Nelly, I may never book a hotel again!
Restaurant recommendation: We have to share this information for anyone looking for a remarkable dining experience, very romantic and scenic. El Palomar de los Gonzalez - it is located on a steep hillside with great views of the bay area and town. The food is outstanding, and the rustic setting is full of charm. Reservations are recommended, and a 30-40 minute cab ride. You won't be disappointed!
Other great activities: We arranged for a private fishing excursion, and the men caught several species of fish, and then we had the fish prepared at Eddie's Place Mexican Restaurant near the harbor. Another amazing meal and wonderful views of the harbor. While the guys fished, the girls went to the Dolphin Adventure and swam with dolphins which was really fun. There are so many things to do, it's hard to choose from. We will definitely come again! Thanks Nelly for a great trip!
The owner, the condo, the property, the staff were all (A+). The quietness and seclusion of Balancan and the excitement of Vidanta next door all in one package makes this property very desirable. We will definitely return.