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We spent four days at Hawthorne House. It was spacious and located in the charming town of Lenox. It was close to attractions such as The Norman Rockwell Museum (12 minutes) and Butternut Ski Resort (22 minutes). We had an unanticipated issue with heat and hot water the first day. The heat did not go on before our stay, and it took about 12 hours for the house to warm up. However, the homeowner sent over help right away, and refunded us for the first day while the system was being worked on. While we were a little chilly the first day, we were very comfortable for the rest of our stay, which was very enjoyable.