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Owner was responsive and helpful, although check in time was changed from 3:00 PM to 4:00 PM on short notice. It didn't turn out to be a problem for us.
The unit is exactly as pictured and described. We were 3 adults, and we had ample space and comfort. The location is excellent, convenient walking distance to numerous midtown/theater district attractions.
The one con for me was climbing the stairs with luggage. Two of us docked in Brooklyn after a transatlantic crossing...requiring extra baggage for formal events. Lugging 6 suitcases and assorted carryon bags up 4 flights was exhausting. I realize that the owner has no control over the location of the unit, but if you are elderly or physically challenged, the stairs are a problem.
If not for the stairs, I would have rated this property 5 stars.