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A few things that came up were that there was no paper towel and we ran out of toilet paper on the second day. The first night was very cold (about 40 degrees) and unbeknownst to us, the house had no heat. To compound that fact, there were no extra blankets in any of the closets. My parents are in their 70s and had a very rough time. The neighbors complained to us about our dog and told us we could only walk her in the front and she had to be on the leash at all times because she had a little dog. At another time, a man came and complained that we were not parking properly.