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Sandra was terrific - we had a very late arrival due to airline and she was very gracious close to midnight on a Sunday. She also arranged for a cab to pick us up right at the door on our departure. My husband and I(late 60’s) stayed for 2 1/2 weeks. Observations include that the apt is well insulated from noise outside. However one does hear the much appreciated lift as it goes up and down, with accompanying voices and dings. Luckily the building was fairly quiet during our stay. Noise is also well transmitted in our case from the third level down to the second - an amorous couple woke us (we could hear everything) as well as an unhappy baby a few nights. The 4th level would probably not have that issue. During warm months I suspect that the four hour AC timer might be a problem on a hot night - there were a few evenings that by 3 am the bedroom was stuffy and we had to go out in the hallway to turn it on again. I’ve never encountered that before.
Kitchen is well equipped. The combo washer/dryer unit does not dry very well so one needs to allow time to air dry laundry (a rack is supplied) as is a rolling shopping bag for errands which was thoughtful. Pleasant bathroom and plenty of storage for two of us.