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We are a family of five (kids are 18, 15 and 11) and the apartment was the perfect size for us. It was very clean, modern and had all the essentials that we needed. The apartment itself was on a main road, but that didn't bother us. It was a short drive into the town of Brienz where we could find grocery stores, restaurants and a travel information centre which was very helpful. The apartment had space for our rental car.
Ursula was very friendly and available when necessary. We easily communicated with her in English.
Therese and Michael were very charming and hospitable. The apartment had every thing we needed and is within walking distance of a bakery, grocer, restaurants and swimming at the lake. It’s very convenient to drive to the train station or to the many mountain attractions in the area.