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Comfortable beds, nice kitchen with a clothes washer/dryer, nice shower and a great neighborhood. Nirmal is friendly and available if you need him. We had a wonderful time staying here and I would stay again if I'm ever in London again. I highly recommend this house.
My family of 3 stayed for a week in this really well-appointed apartment. One reviewer had mentioned that the exterior might not impress, but the unit itself is very nice and modern. Appliances and fixtures seem recently remodeled and management does a great job of cleaning and maintenance. Most important for us were the washer, dryer, and dishwasher (although we wished for more plates as it seems that we were running the dishwasher half empty). My 8yo daughter slept in the convertible couch in the living room - though the cushion was very thin, she didn't seem to mind.
As for location, the unit is a 5-10 minute walk to the East Croydon train station and we never waited more than 5 minutes for a train into town. Also, there's a Sainsbury and Waitrose close by for groceries, as well as BoxPark which offers a ton of food choices.
Communication with Gary was good and deposits were returned promptly. Lastly, we appreciated their flexibility and willingness to work with us during check-in. Highly recommended.