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We met Anna upon our arrival. She was very friendly and unhurried as she explained everything about the apartment, from heat to washer/dryer, dishwasher, and so forth. She left coffee, milk and water in the fridge for us. Afterwards, Anna walked us to the nearest small mall area where we could buy groceries. The apartment location is central and we used the the nearby Russell Square tube to get us everywhere.
The apartment is well laid out. There are two full bathrooms, with one off the a bedroom. The door to the living room closed, so if one of us was up early or late, the sleepers were not bothered.
I would highly recommend this place. And, when I come back to London, I would definitely stay there.
Thank you, Anna.