- english, french, italian
The house belonged to my parents when I moved to Italy, but I frequently visited, until they were no longer with us, now I use the house for my short vacations in London. I live on Lake Como , am a very proud granny, I have 2 daughters and have 2 beautiful grand daughters. also have properties there which I rent. We had lots of work done on the house in 2017, I love it and it is my second home, I hope you will like it too.
Silvana purchased this House in 1999
Why Silvana chose Coppetts
My parents made a very wise decision when they bought it, they down sized from a very big house nearby. This is in such a quoet neighbourhoud very close to public transport and is perfect for reaching the centre of London and relaxing when you get back from a busy day there.
What makes this House unique
Private and very quoet house, you don't hear any noise from neighbours. Very close to public transport.
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Nice appartments with some troubles
Apartments owner is very communicative and polite for guests. Silvana replied very quickly on our emails, seems as very hospitable and organized a few alimentary products for us because we arrived on 25th December, but you cannot communicate directly with her upon arrival, because she is living outside the UK and
that could lead to problems we had. There was only one house key available for apartments, we need 3 of them, so she remotely managed to provide us only with the second one that belongs to cleaner.
Cleaner comes unexpectedly 1 day before our departure and wants to get that key back. Of course, it is not a big issue, when it was only one.
Regarding the apartments: at first glance they look good and clean and owner told us that they were renovated in 2017.
But if you spend a few days in this house you'll find out that only kitchen and some furniture are really new.
All other staff is pretty old and just newly painted and not in good working condition (it's just newly painted old rooms with old furniture mixed with a new ones).
Some room doors are not closed fully or it is very very hard to open them. One door even falls down and we have to fix it in order to use it. Blind in upstairs room was not working, toilet seats was not properly mounted and were sliding aside,
water from shower in bathroom was always spilling out to the floor and you have to clean that up regularly. Lock in shower room on ground flow was disassembling each time you trying to lock the door.
However, the apartments owner thinking that apartments are in "mint" condition and because of that we were charged for "damaging" of some old crappy staff, that was in same poor condition before: it is pretty old and is malfunctioning, partially broken; but it was reported to the owner by cleaning staff as "damaged by us". The whole house was mostly clean when we arrived but there still were some dirty surfaces in refrigerator.
So be prepared to struggle with house issues each day and notify about all of them the owner, otherwise you could also be charged for "damaging" of old furniture.
And check that toilet seat downstairs and blinds upstairs are well mounted and properly working because we "damaged" them and paid for repair. And have a nice trip!
I totally expected this.
I would like to repeat to you Svetlsna, that the house was completely renovated in May 2017. The only furniture which is older than rhis is the dining table and chairs, everything else is new.
I have never before, in 10 years of renting, asked for a charge for damage, but in this case I have to do so.
It’s true, I don’t live in the UK, but all firsts have my email and telephone numbers, plus, my neighbor is always available for problems, I was at my house before these guests and assure you that there were no problems.
On top of this, my very trusted housekeeper told me that the house was left in a bad way and needed extra cleaning.
On arrival, if there is something that my guests are not happy with, they should advise immediately, so that it can be put right, I never heard a word.
Great house in a suburban London location
We had a wonderful stay at this house. The house is exactly as advertised. Silvana was responsive to our questions. The location is outside of London but convenient if you understand the different train stations around the area. We enjoyed the house very much.
Very clean, new, comfortable. Plenty of room. Nice patio. Just as described. would highly recommend.
I’m very pleased you liked it and thank you for looking after it so well, please visit again.
Perfekt für einen Kurzaufenthalt in London
Wir waren mit 5 Personen (2 Erwachsene 3 Kinder) im Haus und es hat an nichts gefehlt. Gute Anbindung mit der Bahn nach London. (30-40 Minuten) Das Haus ist sehr gut und vollständig ausgestattet, ist sauber und die Kommunikation mit dem Vermieter ist reibungslos.
London sightseeing, the house is just 25 minutes from the centre of London for all the famous London sights.