8/10 Good
Gail R.
Nov 28, 2023
Liked: Cleanliness, check-in, communication, location, listing accuracy
Peaceful Thanksgiving stay
The owner Darryl was receptive and prompt during all phases of the reservation, check-in, and stay. He kindly sent me unsolicited photos of the dining tables when I had questions about Thanksgiving seating. He promptly and effectively responded when the hot tub was not working and a toilet began to leak. Check-in annoyances were solely the result of the Palm Springs vacation rental rules, and there are a lot of them! There was no charge for the pets we brought - quite a welcome savings. The property was much as it was described and pictured in the listing, and suited our needs for the most part. Towels and sheets were plush and clean. At least one of the tubs and one of the toilet seats should probably be replaced/refaced as discolored. The kitchen was adequately stocked, and all the appliances we used worked. The refrigerator was empty and clean when we arrived. There were, though, unneeded supplies and clutter in every drawer and cupboard, and the counters were mostly full of many small appliances, which made it hard to store the food and items I had brought for our Thanksgiving dinner and four-night stay. Perhaps the cupboards and drawers could be better organized to free up some space for renters and so some of the counter appliances could be stored off the counter? Outdoors, the pool and hot tub were clean, and the pool was well-heated. There was ample comfortable outdoor furniture, although at least one of the umbrellas was broken. A good value and no red flags!
Gail R.
Stayed 4 nights in Nov 2023
