2/10 Terrible
Janeen H.
Jun 30, 2023
Disliked: Cleanliness, check-in, communication, listing accuracy
Run the other way
July 2022 stay. Worst vacation experience ever and we have stayed at quite a few VRBOs that we have loved. The place was dirty upon check in… including hair clippings in a bathroom drawer. Grease drippings down front of cabinets. Walls looked like no one has cleaned in years there were so many marks. Blinds in downstairs bedroom were broken. After we bought groceries discovered fridge was not cold at all. Since after hours had to use Vacasa fridge in employee area until next day found out someone set fridge setting so freezer was FREEZING but no cold air to fridge area. Upstairs bathroom toilet ran after almost every flush until you manually flipped the flap down in the tank. (Later found out owner knew and choose to wait weeks for a part versus replacing toilet). They sent someone to fix toilet but it still happened.
To top it all off part of the ceiling fell down in the kitchen area. They would relocate us to a place blocks off the beach with no pool… we had two 12 year olds with us. We go to the beach once a year so we stay on the beach with a pool.
Our choice was to relocate or leave early.. we left since this was no vacation. I would have had less stress if I had stayed at work. Had to fight for refund we got which was not enough in my opinion.
Best part of vacation was going to Kennywood Amusement Park on the way home. Cleaner and better maintained than this rental!
Janeen H.
Stayed 4 nights in Jul 2022