4/10 Poor
Brandi H., Charleston wv
Jul 29, 2023
Liked: Check-in, communication, location, listing accuracy
Good Location
Let me start with the positives. The location is amazing. there are two amazing rocking chairs on the balcony,.I absolutely loved being out there early morning and late at night. The unit has plenty of silverware, bowls plates, and cups. The owners was quick to respond. I have stayed at the resort in the years passed and absolutely loved it. This trip I did not love. The first night we found a on the pull out couch but then I started finding more. we contacted the owner. He was fast to respond. He told me last week it was sprayed and then tells me the last guest refused to let them spray. We went back and forth. The whole place smelled like marijuana.. The bed is so very uncomfortable and there is a musky smell to the whole condo. The little time we actually spent at the unit we had to make sure our things didn't have roaches in them. The hallway has stains all in the carpet for you even enter the unit. I have used VRBO for the last 8 years and i will say that this was one of the worst ones.I'm all most positive the owners will say the fixed the roach problem but I assure you they did not. After going back and forth with that i figured i would let everything go and just never come back. I also know that not all of the problems at the condominium is on the owners of the unit. The unit could be nice if it had a little maintenance.
Brandi H.
Stayed 7 nights in Jul 2023
