6/10 Okay
Lindsey R.
Apr 21, 2023
Liked: Check-in, listing accuracy
Disliked: Communication
Non-responsive property owners and ridiculous fees tacked on
There were carpenter ants in the kitchen on night one of our stay. The downstairs master bathroom started leaking at the base on the 2nd day of our stay. This forced us to turn off the water to the toilet and share a bathroom with multiple other people. We called the property management and reported the issue and they made no attempt to fix the toilet over the next two days. On our very last day of our stay, right before check out, the property manager asked us to send a picture of the toilet and the error message that we reported was appearing on the hot tub. That was their only response to the toilet issue. The arcade is worthless. It's super old and barely works. After check out, the property charged us for the pool triangle (it was already cracked when we checked in, so it was inevitable that we were going to break it) and a gray pillow he claimed was missing--but we most definitely did not take it. When I protested the charges, the property manager said he would check with housekeeping and get back to me. He did not. Also, be aware that you have to drive your trash to a dumpster every day. There is no outdoor trash can at the house=-and you can't leave it outside with the bears.
Lindsey R.
Stayed 3 nights in Apr 2023
