6/10 Okay
Richard P.
Apr 5, 2024
Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication
Cold Showers
The house was roomy with a nice amount of sleeping areas and bathrooms. It is also was very nicely decorated. It was wonderful to have the fenced in yard with the dogs, although sometimes the back gate didn't want to shut. The location was convenient being just 1 mile from downtown. It was easy to drive to the pedestrian bridge to park and then walk to downtown and it also was easy to get an Uber to downtown. We rented this house for 3 days and 2 of those days we had no hot water. We also waited the one day for the plumber (we was told he was one his way at 3:45pm and didn't show up till 7-7:30pm). I had many messages back in forth between home owner and their assistant and dealing with the plumber instead of them just taking control of the whole issue themselves. The host did refund us just under 10 percent. We asked for more and host replied with a not so nice of a reply. That we were lucky to have a roof, clean bed, running water, fenced in back yard... And that we quite frankly we insulted her by asking for more of a refund. We even asked for her to negotiate with us and she did not.
That was not our intent to insult her, it was just a big inconvenience for us (a group of 7 adults) while on vacation not to have hot water for baths and dishes for 2 out of our three day stay!!!
Richard P.
Stayed 3 nights in Mar 2024