The good...spacious, good location, nice neighborhood, walkable, comfortable bed in the master. THE BAD....pool area was filthy, chairs were black with mold stains, spa heater was malfunctioning..we stayed for a week, called every day regarding the hot tub being just barely warm and the pool cold. We were given the runaround, basically we were told that it was user error (ours) that the hot tub was not hot. Turns out ..on the 5th day, they had a person come out and what was wrong with the hot tub could not be fixed while we were there. So they heated the pool, which was nice, but we wanted and paid for a HOT TUB. (we were refunded the heating cost). The master bedroom shower was moldy around the shower head, Other than the master the other beds in the house were very uncomfortable..we had one person leave because she could not sleep on the mattress and she tried different beds. The recliners in the living room didn't work. They did send someone to address that but he was only able to get one working. All the light bulbs in the light over the lanai table needed to be replaced.. The balcony outside the master was FILTHY...Not enough towels..then we found a pile of them in the dryer AFTER we went to Walmart and bought kitchen towels. No supplies in the kitchen..I think there were 2 dishwasher tablets..there were 12 of us there coming and going..we used those 2 in the first few days. No dish soap. No sponges. No salt/pepper. I could go on and on but you get the picture.