6 bedroom, 4 baths executive villa, Fantastic Value! Plus peace and quiet!
We reside in the U.S. and have a grown daughter. Throughout the years we have often traveled to Orlando to visit Disney and other attractions in the area with our extended family and friends. We love the warm weather and the various fun activities for kids and families. When the opportunity to invest in a vacation home came, we all agreed that it had to be near Disney. We looked into the Orlando area and found Windsor Hills Resort, an upscale community with the best location. The world-class amenities cannot be matched by other resorts in the area. We bought this beautiful home and are pleased to be able to share it with you. Our goal is to make it a “home away from home” and our top priority is to ensure that your stay is comfortable, convenient, enjoyable, and memorable.
Jenna purchased this House in 2014
Why Jenna chose Kissimmee
We choose this Windsor Hill villa because of its location as it is located in the quiet, safe, and serene section up on the hill and has a true south facing pool and SPA. We love the fact that that the sun is never obscured and there is no one overlooking the back pool terrace. If you spend a moment viewing the Windsor Hills Resort development on Google Maps, you will find that most of the homes face north, east, or west, limiting the amount of sun the pool area will receive. Also most homes have rear neighbors with pools approximately 10 feet apart, granting little privacy. In this home, the heated pool, hot SPA, and pool area provides a perfect utopia for your family to relax. Another great advantage is that you are vacationing in the closest community to the Disney Parks. Located only 2 miles from Disney, it is only a short 10 minute drive. It is so convenient that you can freely back at lunchtime, make a sandwich, relax with a drink by the pool while the kids have a blast in the pool, and then return to Disney for the fireworks. Close by you can visit the supermarket, restaurants and other activities. Access to highway 192 and the I-4 interstate is only 5 minutes. Plus we are a very short drive down I-4 is Universal and Sea World. Villa Tranquil Lane has the best location, position and quality for a great vacation experience and is in close proximity for visiting everything you want to enjoy in Orlando especially Disney World; plus other major attractions are all within 20 minutes away.
What makes this House unique
Villa Tranquil Lane is tastefully decorated and finished to a very high standard. We work very hard to ensure our villa is always at its best. Most importantly, we want to ensure you enjoy your stay. It matters to us what you think and we would love to know how you enjoyed your vacation. You can help by providing feedback and writing reviews; we very much appreciate your feedback.
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
We ready enjoyed our stay.. property was beautiful! Definitely would stay again..
We love the villa.. great location.. nice community... beautifully decorated... the only thing was there was trash in the pool area.. other than that it was exceptional.
This place was more than I expected so, I highly recommend staying here. The grounds to the resort was clean and people seemed so friendly. Customer service was great throughout the whole process. As far as my returned deposit, I cannot give a review on that yet, but I don't anticipate any problems.
Alicia, thank you so much for a great review and take care our villa as well as your own business. I’ve refunded your deposit in full. Thank you for telling your friends and co-workers about our villa. I hope they will be our future guests as well. Have a great summer! Jenna
Celebration of retirement!
The property was as presented online. Beautifully decorated. Very comfortable and spacious for our group of 10. My only issue was that while the home was tidy on the surface I did feel as though it could use some much deeper cleaning. The carpet was dirty or maybe just getting old. The shower curtain had toothpaste on it and some of the bed skirts also had spills on them. I realize that this is probably the cleaning service they use but there was definitely room for some thorough cleaning. I realize we were responsible for soap & toilet tissue but the starter stuff that the service provided is hardly worth whatever you pay for it! It’s like this beautiful accommodations & Cheap Motel accoutrements! Both items are inexpensive and I would recommend to upgrade them but I’m sure the service dictates these!
My family enjoyed our stay very much and Jenna was very helpful with all of our questions and made our vacation planning easy!
Dear Beth, Thank you so much for thorough observation and pointing the issues out. The villa had a three-day deep cleaning service recently and the carpet was washed as well. The things you pointed out were addressed. We deep clean our villa twice a year. I truly apologize that we hadn’t have chance done it before your vacation. Due to cost increasing, cleaning companies have reduced size of starter supplies. All properties under our management company have same starter supplies. I’m so glad that your family enjoyed the stay. It is very kind of you to give this villa a five-star review. I truly appreciate it. Thank you again, Jenna
Great time had by all
Stayed in villa first week of May. 7x adults. Had an amazing time. Villa has everything you could ever need. It is huge so not tripping over each other. Decor is lovely and pool and spa pool are just what you need after a busy day at the parks. Clean and tidy, just perfect. Jenna was very helpful and gave us all the information we could possibly need. Great location, with shops, restaurants just down the road. Close to Disney and a short drive to universal. Would definitely recommend and would definitely stay here again in the future. Windsor Hills is our 1st choice of places to stay. Thank you Jenna we will be back one day x
Vaca get away
We went to Orlando for a dance competition with my entire family, 6 of us. We had just landed when I got a phone call from the owner stating the property had water damage and I would have to find somewhere else to stay. She did say she would offer a refund. We were stuck with no where to go. I call home away as instructed and they stated they could probably get me a new spot but we would be in a hotel for 2 nights. As you can imagine this caused alot if stress on my family. They stated they would follow up with the owner. Come to find out the damage was minimal. We were allowed to stay minus 1 bedroom and bath. Not a huge issue but normally someone would offer something for the extreme hassle. We also had the AC stop working which was fixed promptly and she did give us back a day for that with the repair guys in and out of the house for the better part of the day. Nice villa, great neighborhood and family water park.
Just think the owner could be a bit more customer friendly.
Thank you for taking time to write a review. I truly apologize for hassles on Apr 25, the date of your arrival. The water damage was caused by previous guest. It affected not only several areas of first floor of our villa but also put our next guest in an adverse situation.
I received an emergency call around 7 am. Our manager rush to the villa on receiving the report. He checked the villa thoroughly. I learned the damage through facetime. Obviously, the villa needed lots of work before it could be back to satisfaction.
Our guests deserve a comfortable and enjoyable home for their vacation stay. We are responsible for delivering a good condition home. However, under that extreme circumstance, we could not. I was very sorry for you and your family. In less than 8 hours, you would be here. You were excited about this trip. Suddenly, something happened. The incident was totally out of my control. No one like it.
Although it was tough, I decided to tell you the situation at earliest time. You’re eligible for VRBO Book with Confidence Guarantee. At least, it gave you a few hours more when you sought assistance from VRBO to find another vacation rental in an emergency. You might be able to find another great home.
In a conference call hosted by VRBO customer support, you said you wanted to stay our villa if possible. I appreciate that you gave us a chance to work things out. Our management team put all resources and efforts to fix and clean up the mess. Finally, our manager told me the villa was nice and ready to go. Your family were able to check in on time.
As we thought we could take a little breath, another unforeseen complication came out. During the final inspection before you arrival, our manager noticed downstairs air conditioner was running continuously, but the temperature wasn’t cool down. The upstairs air conditioner was working well. (We have two air conditioner units, one for upstairs and one for downstairs). He called AC technician immediately. Our AC guy drove more than one hour to our Windsor Hills villa. It turned out AC was damaged as well. We had to replace condenser unit next morning. I offered you one night credit.
I sincerely apologize for the adverse situations that the unforeseen incidents had put you and your family in. I’m so glad to read that our villa was nice and the damage was minimal. Thank you so much for great remarks. Our management team, cleaning team, and contractors deserve the credits for accomplishing incredible work in such short time.
You mentioned that you were allowed to stay minus 1 bedroom and bath. Actually you were able to use all bedrooms, bathrooms of the villa, as well as all facilities at our villa during your stay. Our manager left a dehumidifier in downstairs bedroom to let it work continuously. If you thought this bothered you to use downstairs bedroom or bathroom, you should have let us know. We could have removed it.
Thank you again for staying our villa and wrote a review. You all are great guests. I hope you come back and we will server you better. Have a great summer!
The perfect home for a family stay in the Orlando parks area
We were very fortunate to have stayed in this villa while visiting the Disney Parks and Universal Studio. It is ideally located in a quiet spot in the lovely gated community of Windsor Hills. The spacious 2-story villa easily housed our large party of 4 adult couples and 2 children. There is plenty of space to relax after an active day in Orlando. Our tired children were revived after a swim in the home's pool and we all shared meals on the deck. Laundry is a snap to manage as the large laundry room is located just off the kitchen / den area. Everything was super clean!
From the moment we inquired about this rental to the moment we left our experience was absolutely wonderful. I have been impressed with the responsiveness of our contact Jenn. All her instructions were clear and we found the property and terms to be exactly as advertised. When we had one little glitch with bedding, it was immediately attended to by Jenna.
This community is a very easy drive to Disney (15 minutes) and well within striking distance of Universal (under 30 minutes & you are parked). The kitchen is well stocked with the essentials. Walmart is a mile away so you can easily stock up on the necessaries there (paper goods, ziplocs, food, etc.). You may want to bring along some beach towels if your group are avid swimmers (there are enough bath towels in the villa but a beach towel is nice to have for the pool). One nice bonus upon entry to Windsor Hills is a list of restaurants they will allow in the neighborhood to deliver your dinner if you are too tired to cook (pizza, Chinese, Indian, etc.). Have a great stay in this villa - it has happy vibes.