Condo, 2 Bedrooms + Convertible bed(s), 2 Baths, (Sleeps 8)
Check-in: 4:00 PM
Check-out: 10:00 AM
non smoking only
pets not allowed
Minimum age of primary renter:25
If you are checking in during Hurricane Season we have a no refund policy. We have also have no room to move you to exchange your reservation.
There is travel protection insurance through VRBO to protect you for weather related issues & it is very inexpensive. We do require you obtain it.
Canceled bookings will not receive a refund
The location and view was spectacular. Could use a few updates but would stay again.
Started Off Rough
When we checked in at 4:30, our rental had not been cleaned - bathrooms were dirty, beds had not been changed. I called Hollie and she immediately sent out a crew, so my husband and I left for an hour or so. When we returned, the bathrooms were clean, but there was no toilet paper and no paper towels. I called Hollie again and she said she would send someone out with a "starter set." She called back a few minutes later and said that it would be the next day before the paper goods could be delivered. They never were. Also, the beds had not been changed by the cleaning crew. The dirty linens had been removed, and the clean linens were left at the foot of the beds. I don't expect an owner to stock their rental with everything renters will need for a week; however, I do expect paper towels and toilet paper, at least a few rolls. I don't expect to have to put sheets on the bed, either. There should be basic cleaning products in the kitchen and bathrooms- some Windex and Comet would do. Even on vacation, sometimes you need to sanitize the kitchen sink or clean raw chicken juice off the counter. There was no dishwashing liquid and only one garbage bag – the one in the can. As far as the condo goes, it is very nice, and the views are amazing. The vertical blinds with missing slats were annoying and made it difficult to sleep past sunrise. Blackout curtains would be a great solution. I expected this experience to be top-notch because of all the information I received beforehand - I have several documents detailing fines that have to be paid if the renter does something wrong. Fines if you lose a key, lose a parking pass, try to check in early or check out late, or fail to run dishwasher before checking out. Everything in the unit is inventoried before check-in and again after check-out. It's all so negative and threatening that I figured this place would be in tip-top shape and nothing we could need would be overlooked; that they run a tight ship. Instead of a welcoming experience, it felt more like the owners were going to provide nothing more than the bare minimum; but they didn't.
Susan we are so disappointed in your experience as well. We always provide a top notch unit for our guests, This was the first time we had used this new cleaning service and the last. Thank You for letting us know so quickly! We are very glad that you did have a good vacation.
I couldn’t wait to get home. Do yourself a favor and keep looking. Huge waste of money. Obviously, we will not be returning to this unit.
We are so sorry that there was a mandatory evacuation during your stay due to the hurricane. We clearly stated upfront we have a no refund policy for any reason. You were notified of that. It is posted on our policies upon booking your reservation on May 12, 2019. There are several types of insurance available through VRBO. The statement below was again given to you July 30, 2019 that you acknowledged you received and understood it.
"Please note that if you are checking in during Hurricane Season we have a no refund policy. We have also have no room to move you to exchange your reservation. There is insurance through VRBO to protect you for this issue and it is very inexpensive and we do require you obtain it. Please send us a copy of your policy for our records. We know you will love the unit and enjoy your stay!"
Beautiful views- great location!
This condo is every bit as beautiful as the pictures. We were impressed when we walked through the door. The furniture and bed were comfortable. The master bathroom was very spacious and the hot tub was very relaxing. The condo overall could use some minor cosmetic updates, such as new lamps, new ceiling fans and especially new blinds.
For arrival and check-in, please remember to "pack your patience" it was a mad house! We checked in right at 4:00 pm- going forward we would probably wait a couple of hours until the busyness of everyone arriving dies down. Some parking is under the building, however, most of the parking is across the street in the parking garage. Spaces are not very spacious.
The outside pool was nice and we really enjoyed the hot tubs. We didn't try the lazy river, though it looked fun.
Easy beach access and someone is there to rent umbrellas and chairs for your beach day. The ocean views from the outside balcony were simply amazing! Overall, we had a nice week, beautiful weather and would quite possibly stay again. :-)
Wonderful beach location
This was a wonderful location and opportunity to enjoy some fun in the sun. Location, pools, elevators were excellent. Only wish was that the kitchen in this unit had a few spices to help do some basic cooking (I.e. salt n pepper) and behind beds and ceiling fans could be cleaner.
Banana Boating is in front of the complex on the beach as well as Volleyball. There is out door eating and drinks next door with games for all ages, food, pool tables and many TV's for sports events.