Open concept vacationing w/ modern conveniences in the trees & large fenced yard
What makes this Chalet unique
This property has just been completely renovated to provide all of the modern conveniences in the midst of the forest. It provides privacy for guests with a separation of sleeping spaces with large open common areas both inside and out for gathering and enjoying time together. We consider pets our family members and they are welcome to enjoy the large fenced yard with access from both patios. The Chalet has access to Lake Arrowhead (private lake) with access to the beach clubs for a nominal fee.
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
Nice remodel but would not stay again
The inside of house is nicely remodeled. NOT for young children. The driveway and road to house needs MAJOR repairs. Upon arrival the back door was open which made me uneasy, the patio furniture and patio was covered in leaves and spiderwebs I was very unhappy about that since we planned on mainly sitting outdoors. My overall experience was not good. Maybe someone would have a better experience.
Jamie, I'm sorry to hear you didn't have a good experience. I wish you would have contacted us about your concerns. Kim is our house manager and is there just a few minutes away to help with anything you may need. We have added some language in our Welcome info about cpbwebs. Our cleaning crew has been trained to be very focused on removing them and people who are not from the mountains would not know this but they can form in a matter of hours. We do our best but this is one area that we have to ask for forgiveness because there is just no possible way to eliminate the possibility of seeing a couple during your stay. The road is uneven and we are careful to tell people how to navigate it in the Welcome Info. We can always help over the phone as well. I hope you will give us a try again, we really just need to hear from you right away so we can help and so you know that we really do care very much about you having a the best getaway possible.
Excellent Mountain Location
The property is extremely clean, comfortable, and well decorated. We spent a lot of time enjoying the deck and the views it offers. It’s a great property for families to share and build memories.
The stay was terrible. The place dirty. The owner non responsive and unapologetic.
Our experience with this guest was beyond anything imaginable. We have our Property Manager, Kim and a Co-host (Adair) along with Michael and I that spent hours communicating with Erika and her son. First she sent a message saying they couldn’t find the Lake so Adair responded by calling her and explaining where the Lake was. In 3 years and hundreds of guests no one has ever asked us this before but we were happy to help. That night we got a text saying the bunk beds were loose so I let her know that Michael would be right over to tighten them. She responded saying no worries she just wanted us to know. Then the next morning her son called me saying there was blood on the pillow! Kim and the cleaning manager were there in a matter of minutes only to be greeted by her daughter who threw pillows at them demanding a full refund. Kim took a look at the small decorative pillow and found a small speck of nail polish on the pillow. She explained that we had a prior guest that spilled nail polish on the comforter and it must have gotten on the pillow and our cleaning person did not see it on the back of the pillow. Nonetheless we immediately refunded the cleaning fee. She said they would be leaving right away and again demanded a refund and got a lecture from her 16 year old son saying this would never happen in a Las Vegas Casino hotel. I explained that we have always had guest compliments on our cleaning and that we do our best and take care of things as soon as we possibly can. They ended up staying the entire time after she said she’s an attorney and would sue me. We have had so many good experiences with people and they outweigh this really bad experience by a long shot but this really threw us for a loop. I cannot even believe it’s possible someone could be this cruel and mean and dishonest.
We had a fun trip and cabin was fitting for our group. This cabin is nestled in a private neighborhood off dirt road that you definitely need an suv or car that sits higher to make traveling easier.
Good vacation spot
We wanted a relaxing and fun staycation and that is what we got. This lace was nice and fit 3 adults and 5 kids comfortably. The host Lisa was very helpful and accessible when needed. Only negative for me was I have a sedan and this place is located in a private driveway that is bumpy and rocky. Our other car which was an SUC did well and had no issue. If you stay here you will also need to limit yourself to two cars for sure.
This was a beautiful home and a relaxing environment. We had everything we needed and were quite comfortable.
The only problem was the driveway and parking situation. This was treacherous and invariably bottomed out our cars. Very difficult to park more than 1 car.
Local zip lining and hang gliding. Lake access/trails. Beach clubs optional.