100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
After initial difficulties before arrival stay was pleasant.
The property itself is quite lovely, well appointed and quiet. Pathway to get around back is not level and may pose accessibility problems for elderly or disabled. Two days prior to my arrival I was told that the house was just put on the market and there would be open houses and showings during the three days that I had rented the space. I was very disturbed about this but was denied a cancellation or any monetary concession for this inconvenience or upset. The first night I was there there was no Internet and no instructions of any kind. I was contacted by the property owner the next day and told that the power had gone out and all I had to do was turn the cable back on. Clearly I had no way of knowing this nor did I have a Wi-Fi password anyway. Aside from these issues I was very pleased with the accommodations And their cleanliness. I would rent this property again if it is available in the future.
Martha, I am very upset that after all my contact with you and my apologies for any inconvenience you went out of your way to disrespect me and my business. The truth is I asked you if it would be ok if I had 2 open houses. You said no, but then told me one on Saturday would be fine as long as I stayed and kept eye on your space and belongings. You expressed your uneasy feelings and asked me about a refund and my answer was that I cannot give you a refund but feel free to contact HOMEAWAY. I assumed you would do that but then you contacted me and said it’s ok and asked me if I would keep the open house between 1 and 3 only. I agreed and you checked in on Friday afternoon. When I heard from you Saturday morning about the internet problem I was not aware that the severe storm in Northport that night had knocked out the power and the internet. When I got back to my home to monitor your space as promised during the open house, I noticed the clocks all blinking and then I realized why the internet was down, I called you immediately to tell you. There is a desk in the apartment with all the information needed for house rules, garbage removal, air conditioning and heating instructions, and internet code and password as well as brochures, visitors info and restaurants. I have hosted 100’s of people and never had anyone who could not find the internet code.....it’s in bold blue print.
I was at my house all day a Saturday and Sunday and you were not there to meet me. But the minute you checked out you sent me a message asking me to return the $30 cleaning fee because you only used one towel and were so inconvenienced by the open house.
This is my first negative review. I hope my response to it is read by future visitors and that you have not jeopardized my ability to host reasonable and trustworthy people in my lovely home for the rest of 2019.
Very clean and pleasant. So much better than a hotel room. Lovely neighborhood-we felt very safe.
Stony Brook University
Northport is a quaint area.
Abbreviated stay for us , hope to explore more future visit.
We enjoyed our stay at this comfortable property in Northport! Although it is located on a busy road, the rental is tucked away and very quiet! Plenty of on street parking and walkable to town. Close to shopping and restaurants. Would definitely stay here again.
Lovely Village Visit
Susan was the ultimate host. Communication ahead of time was excellent, including accommodating an adjustment of the dates of our stay. During our stay, Susan made sure we had everything we needed. The apartment was clean and lovely and was exactly what we needed. The location was perfect. We wanted to be able to walk to Northport Village and enjoy the restaurants and harbor, and this fit the bill. We hope to return next year! Thank you for a wonderful experience.
The Miano’s were. A pleasure to host, quiet, clean and friendly.
It is in a very convenient location to Northport and Larkfield (a popular wedding venue) and has good parking and a private entrance. Large, open living space. Very clean, plenty of towels, spacious closet and plenty of dresser drawers.