What makes this House unique
In House Massages May be possible if requested at time of booking. Please enquire directly with owner.
Please consider the following guidelines when booking this property:
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Great family cottage
All our family enjoyed our stay it was a nice cosy cottage!
Initially We entered the house and found that it was not as we had expected. In reality the house was worse then the photos. It was very old and unclean and the scent was unpleasant. We had a very uncomfortable stay as we felt that there was a lack of privacy due to the fact that the front door had no security net and no curtain.in addition,the owner frequently visited to water the garden patch and although we understood his need to do so his constant presence felt like an invasion of our privacy.further, once it was time to sleep we realised that the bedroom floorboards creeked once we stepped on them and that was very disturbing.in the morning we woke up to find a giant tarantula on the ceiling which we had to kill in order to feel safe.we also saw creepy crawlies here and there and the kids were bitten by mosquitos.the next day the electricity and the internet turned off and we had to await the owners assistance to bring everything back on again as the house had wiring that was all connected and caused everything to go off together.although we were pleased that the house contained free internet we were not happy that it was limited.in addition the kitchen was very old and had limited space to move around the sink.the cupboards that we were expecting to place our items in were full and we had to call the owner to remove her belongings from the freezer as we had our own items to place there.the dining table only fit 4 people however we were guests of 7.the bedrooms had creepy toys and paintings in them which was very weird.on the contrary the garden was very large and had great toys for the kids to play in.we also enjoyed the fact that the couch in the living room came with a built in bed.the bathroom was also well looked after and we enjoyed the use of the washing machine and the dryer.we also liked the addition of a toy room at the back which was nice for the kids to play in, however there was no vacuum! So we could not clean after ourselves. Further the house is advertised as being in colac however in reality it is located in winchelsea.this change in location disrupted our outing plans as the places we were going out to became further away.the house is also near a train station which disrupted us during the early hours of the morning.overall we did not enjoy our stay at this cottage and we will not be coming again.
Dear Mahmoud, I am disappointed to read your review, and ask that you re-read correspondence had with you before confirmation of your booking. I clearly stated that your group size might be too big for the property and asked you to re-check the bedding configuration. I also clearly stated that the property is regularly occupied by my family and that the kitchen is stocked AND that someone would be coming to water the garden in the evenings. Your "not feeling safe" is a ridiculous statement to make, especially given the fact that the same very person came again to your aid when YOUR GROUP brought their own electrical devices which ended up being responsible for short circuiting the safety switch and power. I confirm that the power problems were entirely related to your group overloading the circuit and nothing to do with the wiring of the property. I have NEVER had a problem EVER with another group doing this, and this is the first bad review. The person that attended the property, late at night solely to help you out, conducted a simple process of elimination test and confirmed that it was YOUR KETTLE that caused the problem. The property is "as advertised" with professional photos showing clearly what you get, including the size of the kitchen table! Look properly at the ad before you book in future! Did you fail to notice the two tables outside? The property is NOT advertised as being in COLAC, This is an error on your part or on HomeAways location settings. The description I have written regarding the property is exacting in its description of the location and its proximity to major tourist locations and coastal towns. This is extremely clear if you read the information in my ad. Furthermore, I will remind you of the multiple times during your stay that I 'accomodated' to your various demands, from cancelling the booking initially with 100% refund, and then a short time later re-requesting the booking with several late night correspondences going backwards and forwards. Then to arranging someone to come to the property and clear the freezer for you (which was done promptly you must agree), and to again return when you overloaded the power, not to mention the 7 phone calls I made to try to secure an electrician before discovering the real cause of the problem was your kettle! Finally, we do not have "Tarantulas" in this part of the country and I cannot be responsible for petty comments and attitudes in regards to art on the walls!
Needs a makeover
Good corner street position.
We had difficulties finding the key box with the instructions we were given.
It was in a very obscure place.
In the modern times, a keyboard on the door would have been easier.
Only 1 key was given, and when we locked the key inside, after 3 phone calls and no answer from the owner, she finally replied and said she would be 20 minutes away.
As it was getting cold and dark, my husband easily unlocked the door,so I told the owner not to bother coming.
There are no outside sensor lights ,and if there were, they did not work. Luckily we always carry a torch.
The smoke detector also had been disabled.!
There were double adapters and power cords everywhere.
The linen is tired and the pillows were also very worn.
The double bed was pushed up against the wall, so my husband to climb over the bed to get in and out.
In the shower, the hot water was just nearly perfect, but you would not add cold.
The shower head leaks from the head.
There were flies galore and could find no fly spray, so we went to buy fly spray.
Could not locate a hairdryer.
Every other places we have stayed at supply milk, so we also bought that.
And we were also asked to strip the bed and put the linen in the laundry!