Super pleasant, cozy and comfortable one-bedroom Victorian apartment in Glen Park
Check-in: 4:00 PM
Check-out: 10:00 AM
Minimum age of primary renter:21
Location is the only thing this property has going for it.
It is not clean. Stains on futon, & chair, crayon markings and dirt on the walls, filthy ceiling vent in bathroom, terrible bathroom lighting, chipped toilet seat, matted dirty carpet, and more! It needs a lot of attention and should never be offered at the price we paid!!
Great location, comfortable accommodation, little kids upstairs can be a bit noisy but they go to bed early. All in all I would stay here again
Cozy and convenient
On a quiet side street, yet only two blocks from Glen Park restaurants and stores. Cozy apartment with a nice deck.
Great Location/No Response from Owner
The unit was in a great location, clean and well appointed. However, I did not receive any response from the owner/property manager with check-in information until I contacted HomeAway to help (and this was the day before check in). I never received any other response from the owner/property manager about the questions I had. I was glad there was no problems once we were in the unit because I don't know if there would have been a quick response to address them. Hoping this is a one off, but if you are not familiar with the area or San Francisco (which we were), I would think this would have been a bigger problem. Thanks only to HomeAway who helped get ahold of the owner/property manager to make sure we got the check in information in time.
We're sorry you had some communications issues. We checked our system and it seems a check-in email was sent 3 days prior to arrival as is the case with all our reservations. We don't see any responses to that email and have no records of phone calls from you other than the one you mentioned with an issue you had in the apartment which was addressed almost immediately. We do our best to provide our contact info to arriving guests which includes an email address for guest support as well as an 844 toll-free number to call 24/7.
We're glad you found the apartment itself great and for people unfamiliar with San Francisco, we provide a guide book on property and are working on an online digital guidebook as well.
Nice place, clean, quite. Close to BART
Nice place, clean, quite, easy to get to. Close to BART
Cozy, Quiet, and comfortable
Loved it! We will stay here again for sure