This review was submitted before 2018 and has not been verified.
1/5 Terrible
Stephen C.
Mar 15, 2016
Only if you have low expectations
The views from the apartment are as described, stunning. The block is itself ex-Pierre et Vacances and is therefore quite basic in build, but of a perfectly acceptable standard with regard to fittings and fixtures. The lift wasn't working when we were there but was being dealt with.
The apartment itself was not of the quality we had been led to believe as it had obviously not been cleaned properly, if at all, before our rental started. There was stagnant foul smelling water sitting in the dishwasher, the owner advised that this was from the previous tenant and upon his advice we ran a programme which resulted in the stagnant water flooding the kitchen. Unfortunately this issue was not dealt with immediately as the owner was on holiday himself so we were left for four days. We also had problems with the hot water not being available until 10am each day and issues with overall cleanliness of the property, such as mould around the fridge, dirty appliances and dust everywhere. We advised the owner that in view of the state of the apartment we couldn't possibly stay for our entire prepaid holiday.
Hi, our previous review was not deemed acceptable despite our carefully checking what was acceptable and what wasn't and not contravening any aspect. I have re-written the review and hope it now meets your criteria. We have photos of all items we have called dirty, including the dishwasher. We also have texts and emails proving every thing we have said. What I have not included on this review is that the owner wouldn't give us a refund which may be what you objected to in the first instance. However we have approached our Credit Card company and they will be dealing with the issue on our behalf as the owner refuses to correspond with us. Please let me know if you have an issue with anything I have put above. Incidentally, I don't think this property, in our experience, even rates a one star yet your system insists we give it a one star rating.
Yours Hilary Corless