Cool Silver Lake Getaway #1

Thank you for the nice review! We're pleased that you enjoyed your stay despite the stormy weather! So glad you didn't lose power! We live close by, and ours was out for 3 days! We hope you return for another visit in the future and, hopefully, enjoy some sunny weather! Thanks again for staying with us!

Thanks much for the short but sweet review! We appreciate you choosing our cottage for your summer getaway, and we hope you return for future visits!

Thanks for taking time to write a nice review on the cottage! Sorry for the condition of the carpets. They get cleaned in the spring, and by the end of the busy rental season, they've "taken a beating"! With a 4-hour window between renters during the prime weeks of summer, we only have an opportunity to "spot clean" at best! We do our very best and work hard to ensure that the cottage is clean and comfortable for our guests. I apologize for the soiled carpets. We sincerely hope you return for a visit in the future! Take care.

Thanks again for staying with us! We very pleased that you enjoyed your stayed and everything went smoothly for you! We also appreciate you taking time to write a very nice review. We would definitely look forward to being your vacation hosts again in the future! Take care.

Wow, I'm very sorry you encountered so many disappointments, and I apologize for your inconveniences. I received your call about the leaking well when we were in a remote location with very poor cell reception. The cottage has an artisian well and has been serviced by professionals in the field who advised us that the "leaking" is normal. But I'm sorry that I didn't let you know accordingly after we had cell service. It's my fault that the sofa bed was not checked between renters the day you arrived. We learned later that week that the prior renters had damaged it. Unfortunately, it was discovered by you instead of me, and I apologize. It is under warranty and is being replaced. The only exterior window in the cottage that doesn't have a blind is a very small window on a north facing wall at the bottom of the stairway which would effect the heat load very little. I noticed you had the A/C set on 68 degrees. Since the outdoor temps were unusually high (mid 90's), I don't doubt the A/C was working hard to keep up, especially since the 8-foot slider door was being opened often by your group of ten people. I had cleaned the A/C condenser the day you arrived, so it's weird it had collected tint so quickly?? I apologize about your cleaning the fridge condenser, and I admit it must have needed cleaning. I got your message about the condition in which you left the cottage and appreciated the fine job you did. I make it a point to email each and every one of our guests to thank them for their business and invite them back. I'm so sorry, but your email fell through the cracks. I tried calling you personally a few days later, and unfortunately got disconnected after you answered the phone. I failed to try again and I apologize. Our son is buying the cottage from us, but the realtor has not removed the "for sale" sign. In closing, thank you very much for staying with us and for working hard to leave the cottage in great shape! Take care and be healthy!