Suite, 2 Bedrooms, 2 Baths, Sleeps 8
Canceled bookings will not receive a refund
The Vidanta Grand Mayan resort was simply top notch. The entire place is beautiful and amazing what they have built. We were concerned about feeling crowded because of the number of people and villas on site, but that was never the case. The grounds are kept up meticulously and the restaurants are spectacular. The choices of where to relax around one of the many pools or in a shaded lounge seemed endless. The Salum area was one of our favorites to hang out in the evenings. It has a great up beat atmosphere that is fun and relaxing at the same time. We would definitely go back and recommend it to others.
Thank you very much for your review! I'm glad that you had a good time and that you liked the resort. I look forward to having you as my guest again in the future.
Frank did a great job
He made the booking process very simple and he requested 2 units for us near the pool which was very much appreciated. The resort itself is vast and the dining options very good with Tramonto being our favorite.
The units were very spacious.
The negatives are having to get up at 7am to reserve chairs at the pool and the lack of swimming beach.
The highlights were Cirque and Tramonto.
Thank you Frank!
Thank you very much for taking the time to write this review. I’m glad that you had a good time and that you liked the resort. Sorry that you had problems with having to reserve chairs so early and that the beach was not to your liking. I of course will bring this to the attention of management. Please keep me in mind for the future. Maybe, Vidanta Nuevo Vallarta the next time.
Thank you again,
Incredible Property, Amazing Vacation!!!
We just returned from one week staying at the Grand Bliss. We got a 2 bedroom suite and we had so much space, it was heavenly (my two girls shared one room, my husband and I in the other). We bought groceries on site so that we could easily have breakfast in our room, or feed our girls lunch or dinner easily. So much about this resort is incredible. The Beach Club pool is HEAVEN!!!! All of the staff we encountered, throughout the resort, were incredible. The room service - DELISH and so affordable! Concierge - helpful at every turn. JOYA - the Cirque Show - FANTASTIC! I am trying to think of one thing that went wrong during our week. We even had one super rainy day and we still managed to have a great time. The golf carts that take you all around property are super convenient and the pathways are so well marked if you choose to walk. Thank you Frank for such a wonderful week in heaven. I can't wait to get back.
Thank you so much for your wonderful review. I’m so glad that I could help to make your vacation a success and that you had a great time at the resort. Please keep me in mind for the future.
Vidanta Nuevo Vallarta - Spectacular Property and Staff
This was our first family vacation in Mexico. Stayed at the Grand Mayan based on recommendation by a friend. Chose this resort because our suite could accommodate 3 children (preteen/teen age). Far surpassed our expectations. We bought groceries and ate breakfast & most lunches in our suite. Did a taxi run to Walmart 10 mins away but easy access to groceries on the resort at the plaza with golf cart shuttle service anywhere you want to go on the property. Ate dinner at various restaurants every evening. No cash required, easy to charge everything to your room but might be surprised at the total upon checkout. We managed to stay within budget. Gorgeous pool areas with plenty of shade, walking distance to beach. Rented boogie boards, boys had a blast for hours. Would definitely come again.
Valerie, thank you so much for your review. I really appreciate it!
One week stay
The room was clean and comfortable. The staff at the resort was super, very friendly. The resort itself is amazing. I would recommend it to my friends and family.
Thank you very much for your review. I’m glad that you liked the resort and had a good time on your vacation. I look forward to having you as my guest again in the future.
Huge resort has everything in one place
Our experience working with Frank was one of the best booking experiences we have had on HomeAway! We are a large family traveling with extended family and needed multiple rentals. He was honest about the fees charged by resort and worked with our group to ensure we all got accommodations that fit our individual needs. Everyone had lots of questions and Frank was incredibly patient with us in answering everything. The resort is essentially a small city and multiple hotels form an extremely large complex. For anyone visiting Mexico and looking for everything in one place, this is it. You have a huge variety of restaurants, a grocery store onsite, spa and fitness center, several pools and endless organized activities to choose from. Tip: reserve a cabana one day before or you can score a same day one if you show up at 10:40am and just wait on the side. Many people don't show and lose their reservation at 11am and if you are willing to wait 15-20 minutes, you can get one on the same day. The best ones are in the back by the beach because you get the cool breeze from the ocean and are close to the Joy Squad for entertainment. The walking time to everything is very reasonable and picturesque but you can also take the trains around the complex if you like. We found that walking took less time than waiting for the train to arrive and take you since it makes lots of stops. There is an app with resort map that helps you navigate through the complex but if you explore a bit, there are shortcuts between places since the wooden pathways are everywhere and well marked. The place feels like you're in a jungle and there are lizards and other animals roaming free but they are harmless. If you're like us who loves to explore outside of the hotel, there is a downside. The resort does not allow for you to park anywhere near the hotels and you must leave your car with valet. The process to get to/from the car park can take up to an hour depending on how busy the on site trains and valet is. Highly recommend you call an hour ahead for them to retrieve your car. Besides this, our time here was amazing. Never had an issue with the timeshare folks, we politely said we were not interested and never heard from them again. Upon checkout, we asked they remove the automatic donation of 300 pesos since we brought donations for local school on our own and they took it off right away. Overall, one of our best trips and we highly recommend you work with Frank on your next visit to Mexico!
Thank you so much for taking the time for this wonderful review. I’m glad that you liked the resort and that I could help in making your vacation a success. I look forward to having you as my guests again in the future.
-Golf on 18-hole Jack Nicklaus Signature Golf Course
-Spa and fitness center
-Take a short ferry from Playa Del Carmen to Cozumel for some of the best snorkeling and diving in the world.
-Swimming-pool or beach
-Cancun night life
-Dining and Dancing
-Hiking-explore the Mayan ruins
-Group organized tours
-And much, much more!!!