Condo, 3 Bedrooms, 2 Baths, 9 Sleeps
Pool / Spa
Check-in: 4:00 PM
Check-out: 10:00 AM
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
I am going to be extremely honest over this visit!
After having such a great experience last year in a great condo, I reached out to the property owner to see if she had another property due to last years being booked up.
Our location was super great, loved the beach access but that was about it. battled parking issues many times, ended up moving garbage cans into our spots to keep them open for us.
ZERO money is being put back into this condo for maintenance & up keep. We are charged a cleaning fee...what a joke! The place was barely clean, under the beds, on top of the fridge, even the cabinet the T.V is on was filthy. No deep cleaning is happening here, made us all cringe wondering if other items were as dirty. The front door locks are VERY unsafe, do not lock good at all, we had to take all our valuables with us whenever we left. Our daughter thought she locked the door knob when we left one day, to her shock someone had walk right in, once she made her presence known they left. The slider doors are BEYOND difficult, can hardly get them open & closed, in fact two of the kids could not do it, I cannot imagine if there were an elderly couple staying there. The dryer took 3 hours or better to dry anything, we only started a load of wash when we left due it being so loud. The kitchen had ONE kitchen towel! Shower head in the master bath SUCKED. Seriously! spend $5 at Walmart so people can get the sand & stuff out of there hair, the bed pillows are so old & flat we in fact bought some others. In the master bedroom there are two lamps, the bulbs are such a low watt you cannot see anything. We had to have a person come & unlock the A.C. so we could chose a lower temp besides 72, which they had it locked at, we pointed out the filter, the guy took it out, it was the wrong size crammed in there & was TOTALLY filthy, never brought a replacement. It's crazy to me that the T.V./cable is not checked & made sure it's working, hooked up right etc before guests arrive, that also became OUR problem, again...what are we paying for? We have to stop & figure this mess out, that's absolutely ridiculous! Not everyone can easily deal that, but we shouldn't have to!
We fly 3000 miles & this is an annual thing for us, we will be looking elsewhere next year. This condo was a sad let down for all of us, specially for what they charge & we were on the off season.
I don't even know where to begin. These folks were impossible to make happy obviously. I'm not going to go complaint by complaint bc its obvious the lady thinks we are not in our condo regularly. In fact, we stay in the condo regularly. It's actually our favorite of the 4 condos my family manages. We clean the condo ourselves so I know for a fact it was cleaned very well. We leave plenty of linens for a full house and a washer and dryer. Of course, they did not mention any cleaning issues during their stay (bc there were not any). However, we asked if all is well at check in. If there are any cleaning issues, we handle them immediately when they are reported to us. Additionally, if they had any TV issues reported to me, I would have sent our handyman to fix it. Really, these folks were very upset that we keep the AC locked at 72. They wanted to set it on 65 which is just impossible during the hot months. Even though 65 is a bit too low, I did send our AC guy to remove the lock on the AC in my futile attempts to make these guests happy. The AC was the only problem mentioned to us and I handle it immediately against my better judgement. Obviously, we can't address any problems guests have if they fail to communicate.
Just what the doctor ordered
I am not computer savvy. I can do the basic stuff but it was very easy for me to book this condo on home away. The process was not complicated at all. Once I booked this property I immediately received all the information about the property. The check in and check out process was so easy. The only issue we had was finding the pool but when I called the manager she graciously told me where it was. The price was right and we enjoyed our stay there.
Walk out to the beach
Overall the property location is what makes this worth renting. Walk out your back door and cross the dunes, right to the beach. Having kids with us, it made it easy not having to drive or walk a great distance. The property itself needs some improvements. The back sliding door was very difficult to open. The washing machine and dryer are both very small, noisy, and took a long time to complete a cycle. The place was clean but could use some "deep cleaning". The floors, beds, and kitchen were clean though, just need to do some deep cleaning in the hard to reach places. We killed 3 or 4 cockroaches during our stay. So could use another spray for bugs.
Overall it is a nice place and great location. You have access to the pool at the complex next door but the pool is very small and not worth going to. I would stay again but I think for the price, might be able to find some better condos. We booked fairly late so we didn't have too many options.
Location is great!!! Didn't want to leave!!!! Had a great stay & hope to get to stay here again real soon!
Family Vacation 2019
Everyone had a great time! We especially liked that we were just a few steps away from the beach and water. We also enjoyed sitting out on the porch!!
The location of this property is amazing. It is literally steps from the sand. My family and I thoroughly enjoyed our stay at Sand Castle #5. The unit is not perfect...it has obviously weathered some storms; however, we were thoroughly impressed with the cleanliness of the unit and were extremely comfortable during our stay.
The only real negative to this property is the noise from the other units. If you are a light sleeper, the constant footsteps from above and the sound from the sliding glass doors may be an issue. There is a sign at the elevator that asks guests to be respectful of the units below; however, I'm not sure those guests that were above us saw the sign.....
Overall: 5 stars and I would definitely recommend to others.
You'll find loads of island activities including museums, biking,
shopping, and fantastic restaurants.
"Tybee Island and our undeveloped neighbor Little Tybee Island are
wonderful places for the nature lover to visit. Come explore our
coastal salt marshes, beaches with natural, protected dunes, and our
subtropical forests of live oak, pine, and palm. All are rich with
birdlife and many other varieties of wildlife. Discover why nature
lovers everywhere are flocking to our little piece of paradise" (check
out the tybeeisland website or give me a call for more
Tybee Island's charm is only twenty minutes from historic, downtown