Owner's Response: Hi Nathalia, Thank you for the review. We are glad the four of you had a lovely and amazing time at the condo, its location and amenities, so we’re obviously disappointed with the 3 stars we received from you. We wish you would have called us so during your stay so that we could have immediately corrected your concerns. We take great pride in our customer service and in providing clean and comfortable vacation accommodations to all our guests across each of our 4 properties. We’ve let our cleaning lady know that the ceiling fan needs to be dusted. This is done twice a year due to its height in the vaulted ceiling. Between each of our guests, the condo is sterilized with a vinegar/bleach solution. The sleeper sofa is replaced with a new commercial grade one and we’ve also purchased a new matching loveseat. Finally we’re uncertain about the “germs” and “flu” comment which is why we tried to call you after receiving the review, so please call us back at your earliest convenience. We hope that no one in your party got sick from the cold weather and rain associated to Tropical Storm Hermine during your stay.