Townhouse, 3 Bedrooms, 2.5 Baths, Sleeps 8
- english, mandarin
Pool / Spa
100% refund if canceled at least 60 days before arrival date.
Great location exercise caution
The condition of the property did not hamper the enjoyment of our stay. First let me say we had a disagreement with the owner about our checkout date. That solution was very disappointing. I was under the impression that when you rented a unit for the month that included all the days in that month. I now am under the understanding that is not the case. FIRST TIME BUYERS BEWARE!!!! Often the last day of the month is not included. The unit is dated and the furniture is in need of repair. While we were there we had to replace the coffee maker and the toaster. The owner reimbursed us for the cost of the appliances. The place is clean just not spic and span. Now for some positives the pool area is awesome, the security is wonderful and the trash service is excellent. We will not ever be back. And are thinking that VRBO is not for us!!!!
The guest was very happy with our unit until a few days before their check out date when they learned that their checkout date was Feb.29th instead of March 1st. The guest booked our unit from Feb 1st to Feb 29th through VRBO, which indicated the check-out date was Feb.29th. We showed the guest his online reservation and also called VRBO and asked the supporter to communicate with the guest that their check out date was Feb 29th. Then the guest asked for $110 refund, which was rejected since the guest did not pay Feb 29th night in their booking.
Regarding the coffee maker and toaster, the guest requested new ones. We offered to deliver new ones next day but the guest volunteered to buy them for the unit, which we really appreciated and reimbursed the cost plus some appreciation fee for their time.
First time staying in a VRBO property. What an awesome experience. No more hotels for me! Property was well maintained and the owner promptly responded to any questions I had. I would definitely stay again.
House was good & kids loved the pool! Pool was warm and very close to the house. Old Town is right next door and theme parks were close too (10-15 min with traffic).
We would definitely come back!
Phone did not work. Dishwasher did not work. Wifi was spotty and in and out throughout the stay.
Phone didn’t work, dishwasher was not working, high chair was left outside from previous guests and was dirty and moulded. Wifi was spotty and was constantly in and out all week.
Thank you, Giovanna, for your time to write the review. I tried my best to ensure your stay to be as smooth as possible. There is no issue for the dish washer. My cleaner uses it every time she cleans the unit and all other previous guests used it with no issues. For highchair, it was left outside during previous guest's stay, which became dirty. I offered to bring over a new one, which was declined by the guest since I was told that it was not needed during their stay. A new high chair was bought and it is in the unit now. Regarding the internet, the resort was upgrading the cable lines with high speed lines during that week. The guest was informed and offered to compensate for any additional data and phone call charges.
Great location for Disney and within Regal Oaks. About 1/2 block from pool area.
Very clean. Beds were comfortable. Awesome location with good golf course, Disney, etc. all within 10-15 minutes. I was concerned about Old Town rides being a noise factor but it wasn’t. Mary, the owner, was very quick to respond to questions and requests!!! Pool was great! Staff were friendly! Highly recommended!!
Great Location and Excellent House
My family enjoyed the stay in the clean and spacious unit. We had everything we needed. My kid loved pool and slides. The location is great. The resort is close to Parks and the unit is close to the club house. We will definitely come back. Thanks.
Old town and Fun Spot USA are in walking distance