Kay & Grant
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Convenient location for Swans match!
Overall, we enjoyed our stay. Very close to shopping (across highway, short walk) Parking can be a bit of a hassle at times with permit only directly in front of the property. Heat does not work in one of the single rooms upstairs. Hot water for shower setup is extremely old and doesn’t always provide hot water. Loud beeping noise constantly throughout the night in the double bedroom and can be noisy with traffic. Thin windows. Extremely convenient location if attending a Swans or Ospreys match at Liberty. Was told it isn’t the best neighborhood in Swansea, but we experienced no issues. I would recommend this place and would stay again.
Thank you for your feedback.
We have taken on board your comments, I was able to address the alarm beeping and heating, we're sorry you experienced those issues. If we had been made aware of these at the time I could have resolved them immediately for you.
With regards to parking, you can park directly opposite the house which is not permit holders, I will make this clearer in the welcome pack.
Please if you stay with us again don't hesitate to contact us to resolve any queries during your stay.
Kay & Grant