House, 4 Bedrooms, 3 Baths, 1 Half Baths, Sleeps 15 (15 adults)
Vacasa of Central Oregon
- english, french, german, spanish, portuguese, italian
Check-in: 4:00 PM
Check-out: 11:00 AM
Smoking is not permitted anywhere on the premises.
Minimum age of primary renter:21
Max guests:15 (sleeps up to 15 adults)
Quiet hours are from 10 pm to 8 am.
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
Wonderful Vacasa find!
Check in process very easy! Beautiful home, decor, views, and so roomy! Loved it!
Fire the Housekeepers!!!
The home itself was wonderful and perfect for our needs, HOWEVER, the cleanliness was, well, NOT. Stains all down the stairs and in the bedroom. The downstairs had a stink that's not quite describable. There was a substantial leak over the gas range which caused puddling and then made two of the burners inoperable. The worst part was the kitchen. There were utensils put back in drawers without being cleaned. There were oven mitts and dishtowels in the drawer with crumbs and stuck on food bits. There were droplets and pools of oil in most of the pots we used. We basically had to clean everything before we used it. It called into question the entire cleanliness of the home. Disgusting.
The neighborhood was very quiet and had absolutely gorgeous views as you drove around. The physical layout of the home was perfect for what we needed. I truly could have given this home a 5 star rating expect for the housekeeping - which is a big deal since you have to pay so much money just for that service.
Great house & location, but need some work.
We loved the house and the proximity to the pool was perfect! There are a plethora of beds which was great for our three families. Unfortunately, the house was not very clean and the kitchen was not very well stocked and was very disorganized. It was hard to find things, dishes in the cupboards were dirty, knives were dull and rusty, and things weren’t in good working order. We also ran out of paper towels, there weren’t any wash cloths in any of the bathrooms and there were only a couple dish towels in the kitchen. The listing photo also showed a number of bikes; however there were only a couple a they weren’t in great condition. It was also disappointing that the house only came with 6 pool passes. We had 13 people in our group and with only 6 passes, it cost a significant amount each day for all of us to use the pool.
This is a great house for a large group and being within walking/biking distance to the pool/tennis courts was perfect! If the house amentites were better kept, this would be an amazing rental!!
We are happy that you had a nice time! Thank you for the valuable feedback. We have passed it along to the manager for a resolution. Please call us at our24/7 Guest Services line next time so we can immediately resolve any issues. We hope you will let us host you again soon!
The house itself is very nice, But very dirty
The house itself was very nice, but very dirty...
AC was broke and we were informed via email on our way. There is plenty of room for a large group to spread out comfortably, the property management is almost impossible to reach, the coffee maker was broken (kinda a important thing)
Getting pool/gym passes wasn’t the easiest to figure out and they only give you 6 seems kinda silly when your renting a large house clearly for more then 6 people. It’s $7 a day per extra pass you have to purchase. The shower door upstairs is broken and comes off when you slide it open
The kitchen has very few knives and non cut anything not one cutting board either very frustrating to spend the amount of money we did for this house and to have it lacking some very basic essentials
The master bedroom toilet seat is unscrewed and slides around anytime you sit on it
There was food dirt etc on kitchen floor and hair balls on the carpet
The downstairs shower hot and cold are backwards
There was no broom to sweep the dirty floor and very few hand towels in kitchen and zero washcloths
Definitely not worth the money
We will not be renting this house again
We apologize for the setbacks you experienced. Our property manager would like to assure you and future guests that all issues have been addressed. Thank you!
Plenty of room. Large kitchen with every utensils you could need.
House had lots of beds and kitchen had everything you could need.