Tenerife Holiday Homes
Check-in: 3:00 PM
Check-out: 10:00 AM
Minimum age of primary renter:21
Canceled bookings will not receive a refund
Great apartment, everything we wanted. We will be returning next summer.
Apartment was everythig we wanted, there was so much space!
It was ready for when we arrived so we were able to go straight in and unpack.
We will be returning next summer!
Thank you for the 5 star review. I am so glad you had a lovely time and that we were able to offer you an earlier check-in. This isn't always possible but when we can we will always be flexible with check-in and check-out times.
We look forward to welcoming you back next year.
Nice apartment, sofa are dated
Almost perfect! - We will return!
Firstly, the pictures here do not prepare you for the size of the apartment - it is huge - three bedrooms, two en-suite and a family shower room plus large living area and a big terrace. It is clean and well-equipped and well located. All the showers had hot water and the pressure was good. The meet and greet people were great - very welcoming and on time. It was an easy process to get there and communication with the letting agents was very good and clear. We had been to the complex before and this apartment was further from the pool than the last one but still only a minute or two and the pool area is lovely with a heated pool. It is close to shops and bars but there is minimal noise at night; I am a very light sleeper and was not disturbed at all. There is a TV and DVD which helps especially with kids. The bedrooms are well set out; a double and two twins. The double had no balcony but did have the bath tub. The smaller twin room has a balcony that gets the early sun and a sort of wet room sliding door shower - the largest twin has no en-suite but access to the balcony that gets the sun from early morning till sunset. The beds in the larger twin and the double were both super comfy - the second twin room had very firm mattresses. All were clean and we received a change of linen half way through our ten day stay.
There were a couple of things that stops this, in my opinion, from being perfect - though I hasten to add they would not put me off returning and I hope to do so in the future. They were - no WiFi - in this day and age I think people expect WiFI and, although I knew this before we went and there is WiFi in the pub downstairs it's not suitable for the kids to go on their own (it is all the way through the complex - not many minutes but far enough) The wet room shower enclosure was clean but it needs re-grouting - it is a bit strange having the sink in with the shower but that was not a problem! Also, the sofas are tired - they had throws on them but they have obviously had a lot of use and people sitting in them with sun cream on so they don't look good. These were minor things that did not stop us having a good time but that could, I think, make it a five star rather than a four and a bit! The surrounding area is well kept and there are lots of bars and restaurants within easy walking distance and you are almost on the coastal path which is stunning. We would definitely recommend this as a great place to stay.
Thank you very much for the lovely review. I am so glad you had a lovely time and would recommend the apartment.
Admittedly the sofas are brand new but we find them very comfortable and don't feel the need to replace them. I understand your comment about wi-fi but most customers are OK with the fact that the on-site bar has it if required.
It is very pleasing to hear that you received good communication from the agent and that found the apartment so clean. We really want our customers to have the best experience possible from start to finish and it looks like we achieved that. Thank you for the comment about the spaciousness of the accommodation. It is certainly a lot bigger than the average apartment.
Hopefully we will see you again in the future.
Great location, Spacious Apartment
3 Bedrooms and 3 Bathrooms great for our trip... would definitely stay here again if we return to Golf Del Sur
Thank you for your review. We are so pleased to hear that you had a lovely time at the apartment. We work hard to make sure that all of our guests enjoy their holidays, and look forward to welcoming you back to Tenerife soon. With best wishes from the team at Tenerife Holiday Homes
Good location a bit quiet but just fine for us
Great apartment very spacious and a great balcony for sunbathing.everything you need is in the apartment can’t be faulted and a great view
Thank you very much for the 5 star review. I am so glad you had a great time and felt the apartment could not be faulted.
We love the location as it overlooks the marina with its lovely sea front bars and restaurants. There are some good theme bars with live music too.
You work hard to make sure all our clients have the best experience possible in the apartment. You were an excellent tenant and we would very much welcome you back. Thank you!
The property internally is dated and the bathrooms are tarnished
The site of the apartment is first class and access via the lift is very easy .
The views are first class and the balconies offer sunshine from lunch to dusk.
However on stripping the bed on leaving the pillows were badly stained.
The bathroom furniture is extremely dated and the shower unit in one bathroom was faulty. The toilets were stained and wouldn't! clean and there was a foul smell from the middle bathroom.
Overall it needs a makeover
Thank you for the review. I agree - the views from the huge sunny terraces are magnificent and just can't be beaten.
Thank you for mentioning about the pillows - these have been replaced immediately.
I would totally disagree with your comment about furniture - it is in our opinion very comfortable. (No mention of that in the previous 5 star review!)
We fixed the faulty shower (took 5 mins - next time please just give me a call). The slight smell from the other bathroom was an issue with the drainage on the complex which has now been resolved.
We feel this is a lovely apartment , with unrivalled views in a very well maintained complex. We will listen to all comments from our customers to ensure everyone gets the best experience possible whilst on holiday.