Check-in: 2:00 PM
Check-out: 10:00 AM
100% refund if canceled at least 60 days before arrival date.
Small things make a difference..
While the apartment was well presented, its the small things that make a difference..
Not only was the oven out of use after the first night (due to large sparks coming out from the heating pannels), but the BBQ and Sauna were also unavailable throughout our stay which was incredibly disappointing for my partner and I (as they were 2 draw cards for the property!) The utensils and cookware provided were also of a poor quality which made cooking quiet difficult with what we did have avaliable (especially when the exhaust fan didn't work either), the dryer was faulty and unfortunately the neighbours below were quiet vocal (loud/ swearing) and smoking constantly which caused the smell of smoke to lingure whenever you entered or left the property..
Overall, it was a nice place but we'll probably try somewhere else next time
We appreciate the feedback from these guests, apologise for the inconvenience and wish to make the following reply.
When these guests checked in we asked them to contact us regarding any problems. The keys for the sauna and barbeque (both of which are working) are available from the manager’s office. Now that we are aware of the problems with the dryer and the oven, we are taking immediate steps to replace them. The exhaust fan works. The guest apparently didn’t know that you activate the fan by pulling the hood forward. The cookwares are high quality stainless steel “White Westinghouse” recently purchased from Harvey Norman. The cooking utensils will be upgraded. The manager is aware of the disruption from visitors and has taken immediate steps to remedy the situation.
My Site Manger was very happy with the accommodation and enjoyed his stay:)
Enjoyed my stay at the apartment
Would have preferred to know that there was four flights of stairs (six if using car park) to apartment. Being a disabled person I try to avoid stairs as much as possible. Should be added to advertisement. Otherwise very comfortable apartment.
Nice apartment for business traveler or for holiday away from busiest tourist areas of Gold Coast.
This apartment provides everything needed for my business trips to Gold Coast. Security is excellent, with secured parking, secure gate access to the property as well as keyed stairwell entry. Close access to Broadbeach Waters away from the main tourist chaos of Surfers, etc.
The apartment itself is lovely, recently remodeled with new furnishings, appliances and good technology (internet access and tv/media) Lot's of windows allow the breezes to flow through for comfort and air conditioning for the especially hot & humid days. Washer/dryer in apartment are a nice convenience too.
Property owner/manager is responsive and very accommodating. Highly recommended.
Thank you Bryan for your very positive review. We pride ourselves on presenting an immaculate apartment. With this presentation, and the ideal location it is a wonderful apartment for business travellers and tourists alike.